Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From the beginning to place a call out to the completion of work by the engineer Nelson are the best. Great company to have looking after your machines.
Företaget har svarat
Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Se mer
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Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Se mer
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Företagsinformation
Skrivet av företaget
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Kontaktuppgifter
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Storbritannien
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,9
Utmärkt
473 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
I telephoned to ensure I was ordering the correct accessories. The lady I spoke to was very helpful. The order arrived on time and was exactly what I required
26 november 2024
Svar från Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! It's great to know your order arrived on time and met your expectations. We appreciate your feedback and look forward to assisting with anything you require in the future.
Glasswasher
I ordered a 2nd glass washer for my business and didn’t realise I had ordered the smaller model. Dan messaged me and informed me, then came down to the pub to measure and make sure the bigger one would fit before I ordered it!
Great service, very pleased.
12 november 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Paula, Thank you for your feedback regarding your machine purchase. We are happy that were able to resolve the size issue quickly for you. If you need anything in future, please do not hesitate to let us know.
Professional,courteous outfit who left…
Professional,courteous outfit who left a lasting impression
28 oktober 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Frank. Thank you for your 5 star review following your installation, if you require anything further at all please do not hesitate to contact us.
Friendly and highly efficient purchasing process…
Highly efficient purchasing process with the team at Nelson, from initial enquiry, discussing options, receiving quotes, placing order and speedy delivery within two days. Very helpful team. Highly recommended.
31 oktober 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hi Ben. Thank you for your very lovely review for your machine purchase. We do hope you are enjoying your new machine, if there is anything you require at all, please do not hesitate to contact us.
Nelson’s service and support
John
I’m very grateful for yours and everyone at team Nelson to get my machine back up and running. A big thanks to all of you and I value the attention and service you all provide.
Kind regards
Henry
24 oktober 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hi Henry. Thank you for your lovely feedback on the service call attended. You are also a valued customer and we do hope that if there is ever anything we can assist with you will not hesitate to call.
Svar från Nelson Dish & Glasswashing Machines
Thank you for your review, we hope you are happy with your new machine, if there is anything you need, please do let us know.
Svar från Nelson Dish & Glasswashing Machines
Hi Bianca. Thank you for your kind feedback. We are pleased we were able to resolve the issue quickly for you and you are all set for weekend.
Do give us a shout next time you require assistance we are more than happy to help!
Amazing dishwashers and service
Been using Nelson dishwashers and products for almost 20 years and really pleased with their recent help with a servicing callout to our cafe in soho.
Fair, efficient and kind.
Great people and products
15 oktober 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hi Laura. Thank you for for your review and being such a loyal customer over the last 20 years, we hope to continue our relationship for many more. If you need anything at all, please do not hesitate to contact us.
We've been using the company for over…
We've been using the company for over 10 years, so know the service and products are great.
the team that fitted my new glass washer where great and easy to get on with
30 september 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hi Declan. Thank you for leaving such a lovely review and we aim to continue providing you with the same level of service for the next 10 years! Please let us know if you ever need anything, we are more than happy to assist.
Excellent service from start to finish
Excellent service from start to finish, Isabel was a star
19 september 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Steve, Thank you for your lovely feedback on the service received. If you need any assistance in future please do not hesitate to call us.
Really thorough
Really thorough, friendly, taught me a couple of maintenance tips, great service.
19 september 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hi George, Thank you for your lovely feedback on your service call. Please let us know if you require any assistance in future.
Svar från Nelson Dish & Glasswashing Machines
Hi Kieran. Thank you for your review of the service callout attended. Please let us know if you need anything in future, we are more than happy to help!
Contactingpromt and efficient Nelson was easy
Contacting Nelson was easy, prompt, and efficient. The products I ordered arrive on time and on the date promised.
11 september 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Alan. Thank you for the feedback on your detergent order. We are pleased you are happy with the service provided. If you need anything else in future, please do not hesitate to let us know. We are more than happy to assist.
The company followed up a query and the…
The company followed up a query and the problem was sorted quickly
4 september 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Jenny, Thank you for your kind review. We are always happy to help and if you require anything in future, please do not hesitate to contact us.
Extremely efficient and quick to respond
We have purchased a dishwasher for our main kitchen and have had a 5* experience throughout. The team are extremely efficient making us very happy with our choice of Nelson's :-)
12 september 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Thank you for your 2nd 5 star Review!! Please let us know if you need anything at all in future, we will be more than happy to help.
Efficient, quick!
Efficient, quick job!
Our engineer obviously knew what he was doing.
Very happy with the service and feedback from the professional sent to aid us.
28 augusti 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
We are very pleased you are happy with the service provided by our engineer. If you require anything for your machine at all please do let us know.
I called the Nelson to repair my old…
I called the Nelson to repair my old Nelson machine , Engineer told me that more economical to buy a new one then repair !!
They gave me the price and i accepted as they promised within 2 days time they put machine and work well.
Thank you
22 augusti 2024
Svar från Nelson Dish & Glasswashing Machines
Thank you for your lovely feedback Bektas. We hope you are enjoying your new machine and if you need anything at all please do not hesitate to contact us.
Professionally dealt with wrong order…
Professionally dealt with wrong order received - fast and no quibble replacement dispatched!
22 augusti 2024
Svar från Nelson Dish & Glasswashing Machines
Hi Max. We are pleased we could resolve this quickly for you.
Please do not hesitate to let us know in future if you have any other issues.
Perfect !!
Thank you so much for the engineer who visited today and provided a perfect explanation on how to use the equipment.
30 augusti 2024
Omdöme utan inbjudan
Svar från Nelson Dish & Glasswashing Machines
Hello! Thank you for your lovely 5 star review, we are so pleased you are happy with the service provided by our engineer. If you need anything in writing for your machine manual or guide wise please let us know.
Svar från Nelson Dish & Glasswashing Machines
Hi Kim. We are extremely pleased you are so happy with the service have have left another 5 star review. If you require anything at all, please let us know!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.