MAXNOMIC® by NEEDforSEAT USA Omdömen 

176
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First of all, you are still making the seat that I purchased back in 2015. The parts are still available too, which is very nice. I'm really glad I was able to get new armrests since that is a wearabl... Se mer

Betygsatt 5 av 5 stjärnor

I've had my Need for Seat chair for 6 years. The tilt mechanism went out recently but the chair is great other than that. I ordered a new tilt mechanism. It arrived with the height adjustor broken. Ma... Se mer

Betygsatt 4 av 5 stjärnor

The XL seat with tall cylinder is fantastic. Perfect height adjustment for my desk, comfortable, roomy, all the options with arm rest, very sturdy feeling, safe getting when 6'2" 285 leans back in it.... Se mer

Betygsatt 5 av 5 stjärnor

We just love the comfort And adjustable levels for reclining. The XL seat did not allow quite enough room for comfort under desk when we 1st received it. Contacted customer service and immediately s... Se mer

Företagsinformation

  1. Försäljare av kontorsmöbler

Skrivet av företaget

Established premium gaming and office chair retailer of MAXNOMIC chairs. We sell ergonomic, high quality, reclinable and ajustable chairs. Built to last with a sturdy metal frame, molded foam, pu-leather and heavy duty accessories. Over 10+ years of experience in the gaming chair market. Custom branded chairs available with custom logo and name embroidery. Officially licensed XBOX, ESL, Smite, CSGO, OSU and PUBG chair.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

176 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(176)

14 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great products, but I didn't get exactly what I ordered

Great products, this is my third Maxnomic seat; my wife and I use two for our office desks, this is my chair at my painting/hobby desk.
Two issues, both related to the fact that I did not get exactly the chair I thought I had ordered:
1. (Very minor) I tried to choose a black embroidery, but it didn't seem to be available. I don't hate the orange(!) stitching, but it's a bit garish.
2. (MUCH more important) My other two chairs have a leather-type upholstery. This newest one came in a soft leather/faux suede. Again, this would not be a problem, except that AFTYER it was fully assembled and at my painting desk in front of a big window, I saw the note that it should not be put in direct sunlight! I am not so much of a gamer that I do not welcome direct sunlight into my workspace, ESPECIALLY when I am painting! If you folks make a cover or sunscreen "sock" for the chair, I'd appreciate your sending it to me. I never saw any mention of possible sun damage on the website.

7 mars 2022
Betygsatt 5 av 5 stjärnor

Excellent Service & Quality Parts

I searched everywhere on the internet for a Reclining Mechanism for my Gaming Chair which was stripped out and was unable to find one until I did a Google Search with their filter for "smaller companies" and found NeedforSeat. This is the hinged mechanism attached to the side and back of the seat that allows the seat back to move to different reclined positions by raising the attached handle. It appeared they had the part I needed and their Sales team answered the questions I had about it in email on a Sunday evening which really impressed me. I ordered the part Sunday evening and on Monday morning had some additional questions about it and they got back to me via email again just as quickly. It was shipped out afterwards and was received on Tuesday. The new part appears to be much stronger and designed better. It is also close to ½ lb heavier than the existing one that was included with my gaming chair purchased from a different big name vendor that wore out in a few months. I am very happy my purchase and think this part will probably outlast the chair. The whole experience with NeedforSeat was outstanding and I recommend them if you are looking for quality replacement parts for your gaming chair.

6 mars 2022
Betygsatt 5 av 5 stjärnor

Custom Gaming Chair for Son

We reached out to quote to order a Special Gaming Chair for our son's birthday. He likes Gaming, Pokémon, some coding and being comfortable. We requested Custom Embroidered Pro-Chief TBE with his favorite art and tag on front and back of the chair. Within minutes we received a mockup of the chair with the designs properly adjusted. It was beautiful, so we immediately placed the order. They kept us updated with the process and shipping all the way. When it arrived we had our son unbox it himself. The face of surprise and happiness on him was awesome and asserted it was a perfect gift for him. The build, the materials, the attention to details on the chair are excellent and make the chair feel firm, strong and not flimsy or cheap at all. The stitching, the definition and color matching of the embroidery against the design we provided to them was on par. We will definitely order a few more for our other children and ourselves. Thank you for such a great product and support.

1 mars 2022
Betygsatt 4 av 5 stjärnor

Really like it, not sure I love it.

First off, Maxnomic is rather persistent with the post-purchase review reminders; But then again, if I want to talk about my new chair, I suppose the manufacturer and potential customers are a engaged audience.

Overall, I'm happy with my purchasing decision. I spent ~$600 USD after tax, shipping, and a couple options. The chair is very comfortable, with firm but forgiving cushioning.

I'm 6'0" and ~180lbs and have a 32" inseam, which means my torso is rather long. I find the headrest to be tall enough, but not necessarily tall enough to comfortably use the neck pillow in some positions. I also find the piston's lowest position to be a little high, but I also have a sit/stand desk, so a foot rest solved that problem.

I'd give it 5 stars except for the voice in the back of my head telling me I'm still not as comfortable as I should be. That might go away after a visit to the chiropractor though, my last chair was pretty bad...

1 mars 2022
Betygsatt 5 av 5 stjärnor

Chair Envy

My custom chair arrived fast! Once opening I was so thrilled on how great the custom embroidery turned out. I absolutely love the detail that went into it and how great it looks. Absolutely love the comfort of the chair as well. Will be looking into getting a second one soon :)

18 februari 2022
Betygsatt 5 av 5 stjärnor

Great customer service!

The tilt mechanism in my chair broke after a year, and when I contacted support Jimmy offered an explanation for a common fix I could do myself. My mechanism was too broken for this to work, so he immediately set me up for a replacement mechanism. The whole exchange only took a couple of days. My problem was resolved very quickly and easily, and I appreciated the gesture of offering instructions to self repair before I got my replacement. Thank you.

15 februari 2022
Betygsatt 5 av 5 stjärnor

Great Experience!

Great experience! I purchased a custom logo and embroidery for my chair and they offered several mock ups, additional design ideas, and walked me through the entire process. It was better than I hoped. The chair arrived very quickly for something custom, was really easy to put together thanks to the included instructions, and works flawlessly and feels great!

7 januari 2022
Betygsatt 5 av 5 stjärnor

Great customer service and products

Great customer service and products! I've owned a chair from them I bought over 5 years and it's still practically flawless, minor some wrinkles in the leather from daily use. Recently bought a 2nd chair that had issues on arrival - they replaced it without any qualms!

8 december 2021
Betygsatt 5 av 5 stjärnor

The chair is perfect

The chair is perfect. This is my second maxnomic from you guys with the other lasting 7 years lasting much longer than expected. Material is great, smooth and comfortable, the chair feels premium as it should at this price point.

7 december 2021
Betygsatt 5 av 5 stjärnor

Best

Best. Chair. Ever. I bought this on recommendation from my son and it did not disappoint. The chair is comfortable, solid and it looks good, too! I was pleased with how quickly it was shipped, and the packaging was excellent. Directions for assembly were very clear and easy to understand. 100% would recommend to others.

23 november 2021
Betygsatt 1 av 5 stjärnor
Logotyp för MAXNOMIC® by NEEDforSEAT USA

Svar från MAXNOMIC® by NEEDforSEAT USA

Hi Cris,

thanks for your feedback. It's our highest priority to offer the best customer service experience possible. We understand that your package has gone missing despite proof of delivery. You informed us about this last night at 7:01pm after business hours and left this review 10 minutes later. We'd appreciate it if we could even get a chance to work on this today before publicly being denounced as a company having awful customer support. With this being said you'll receive an email from our customer service team to work on a solution.

Thank you,
Your NEEDforSEAT support team

Betygsatt 5 av 5 stjärnor

Fantastic

Very please! I bought my chair in 2017 and it finally started to wear out and was uncomfortable. I called in requesting replacement parts as only the seat portion was messed up. Thomas informed me due to back order they were not able to get me a part for some time. Due to the inconvenience, he offered me free embroidering on the purchase of a new chair. A small gesture but appreciated none-the-less. The chair shipped immediately and was here in 2 days. Fantastic customer service

1 november 2021
Betygsatt 4 av 5 stjärnor

Maxnomic support is awesome!

My chairs base, pneumatic cylinder and tilt broke. I emailed their support, provided photos and a video of the items being broken and they shipped parts immediately. Support was amazing but disassembling the chair was hard. The instructions make sense but my cylinder was so busted I had to beat it out with a real hammer.

27 oktober 2021

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