1,000 USDT Solana deposit missing for over a month
I deposited 1,000 USDT via the Solana network to my NEAR.com account. The transaction was successfully confirmed on-chain, but the funds were never credited to my NEAR.com balance.
I contacted support many times. They told me the case was escalated to the L2 / technical team, but more than a month has passed and I still have no clear explanation, no ETA, no refund, and no access to my funds.
Ticket reference: 24067 / #HS:3357606239-24067#
This is extremely concerning. A confirmed blockchain deposit should not remain unresolved for over a month. Support keeps asking me to wait, but they do not provide any concrete answer about where the funds are, why they were not credited, or when they will be returned.
I am leaving this review to warn other users: be very careful when depositing funds to NEAR.com, especially via Solana, because if something goes wrong, the support process may take weeks with no real resolution.







