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Took me 3 days to FINALLY Speak to someone about a refund just to hear I cannot be refunded. It is wrong af to tell someone they are pre-approved but first have to pay for the Prime subscription. Then after the Prime subscription is paid "there are no funding options available." Great job getting your money.

Our experience with Melinda was very pleasant

I have used Nav for a while to monitor my business scores. I signed up for their checking account and put money in there. My account was suddenly closed and labeled with "check issued". It's been over 2 months and I have not received anything. I also did not close my account and have been given no reason it was closed. There is no way to call only submit a form online, which I've done several times. I would not recommend using Nav for anything other than checking business scores, but there are other service providers that does that as well.

Great amazing customer service from Antonio today Excellent service.

McKenzie was excellent. She helped me and she was very nice, patient, and efficient.

Customer Service: The staff at NAV were exceptionally friendly and attentive. They went above and beyond to address my concerns and ensure that I had everything I needed.

Great service 👏 that you will love ❤️

Melinda S., has been a great help from the start of opening a business account with the company. She is well mannered, knowledgeable, understanding, and very professional. I appreciate her willingness to help others achieve their goals. Way to go Nav!!

Melinda was very helpful when it came to resolving my issue.

The customer service reps are not only knowledgeable but very helpful when it comes to my business related questions. I feel my new start up is obtaining the resources needed to not only grow but remain in compliance through the help of Nav and there products.

Being a new customer I was have some troubles with my account and didn't really understand how it all worked, nor how to understand business credit. After speaking with an amazing representative that took the time to explain it all to me, I know have an understanding on what I must do to build business credit.

I called in for a few accounting details, my concerns were address effectively and efficiently. I also want to rave about the customer service I received which was superb!

Excellent Product For Building Business Credit

No refund policy. Just collect your money and not provide any kind of service

Yes, my interaction was helpful. Joe, really helped me at a time that's so challenging. We need people that can remember that your customers are important. I've been with you for years and I wish someone could tell me how many. Thank you Joe, that was my father's name R.I.P.

Nav had a shaky support rating from me but Fletcher redeemed the entire company. He was great! Patient, knowledgeable, efficient! Great!

Nav is truly working at assisting me with building my business credit. I just joined 2 weeks ago and I am pleased with their service.

Very knowledgeable and kind

I had the oportunity to talk to an experienced and professional customer care representative.

There is no being constructive for people who steal your money, ignore your complaints, ignore your requests to cancel, have no human element to assist you and refuse to give you your money back, all while doing absolutely nothing related to their business model or promises. This is a real life scam, and I already have my lawyers working on this.