Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The shoes were barely adequate, and whilst they were big enough for my feet there were so many painful bits which rubbed on my feet as soon as I tried them on. They are of very flimsy construction. Ma... Se mer

Betygsatt 1 av 5 stjärnor

Complete and utter scam business, repeatedly in communications with someone called Emma i payed to return to china(shoes too small) as soon as received radio silence and ignore any and all emails over... Se mer

Betygsatt 1 av 5 stjärnor

If I could give this company minus marks, I would. I received the automated acknowledgement informing me I would get a personal reply to my email within a couple of days. Over the past four months I... Se mer

Betygsatt 1 av 5 stjärnor

Ordered size 6 sandals, recieved size 3 , quality 0 plus no way to return or receive your money back. Why are they allowed to advertise such rubbish, The pictures are fake , lovely leather pics , yo... Se mer

Företagsinformation


Kontaktuppgifter

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Mycket dålig

TrustScore 1 av 5

132 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Alla omdömen

(132)

5 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Do not Trust that company

Do not Trust that company, the shoes is made very of poor quality and break very easily, try to send them back and they refuse to send me the address and offered me £12 in compensation for a £72 shoes and I have only one shoe I can to use???. The person called Emma lies all the time to not send the return address for returning the shoes. Now I m taking legal action.

18 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This firm advertised a pair of shoes…

This firm advertised a pair of shoes and a free E book but only the shoes arrived and I have been totally ignored when I asked about the E book. I even sent the invoice showing this item on the receipt but no response.

15 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

One of the bullet points describing the…

One of the bullet points describing the orthopedic hiking shoe is:....
*Optimal fit for wide and narrow feet.
Then lower down their advertisement, it says.
"Important- This model has a slightly narrower fit- we strongly recommend choosing1 size larger than your usual size"
That completely contradicts the bullet point.
Also, it's not a UK company when they come from China.
This is a scam, please don't waste your money

14 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Definitely do not use this company

Definitely do not use this company. They market themselves as a UK based however when you look into their website, they are based in Hong Kong China. Their service is abysmal. The quality of their shoes is poor. And their delivery time is totally unacceptable. Highly un recommended.

3 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t do if

Yep, despite being super careful I’ve fell for their cleverly elaborate marketing
Average postage time line from order to arrival when buying online 3 days. Lots of very lovely emails from them using an English name of my ‘personal’ order handler. She doesn’t actually exist. Not even waiting for them to arrive from China I’m simply contacting my card provider and cancelling the payment. I just know all I’m going to receive are two pairs of cheap Chinese slippers!
You have been warned people
Stay away, go to a shoe shop

2 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BUYERS BEWARE DO NOT WASTE YOUR MONEY

BUYERS BEWARE DO NOT WASTE YOUR MONEY
This so called company sells cheep not fit for purpose rubbish from china, they are part of Hike uk these have many websites all selling the same tat, they will not refund your money the only way to get it back is to complain to your card company and ask them to charge back.
All items are sent individually from china so as they do not pay import taxes another little scam they get away with, address they give for refund is a bogus address in another country so it then gets lost along the way then they say they never got it so no refund, all these websites associated with hike are scams, save your money buy from a responsible seller.
Beware when one is closed down they set up another.

18 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Based in CHINA DO NOT BUY

I purchased 2 pairs of shoes from this company naturstep.co.uk. Looks l like it might be in the UK -yes? Actually -NO.
They do advertise a returns policy so I was happy to order.
When they arrived after about a week, I decided they did not suit me so I set about returning them.
Reading further into their returns policy I find that I have to pay the postage.....TO CHINA! postage costs as cheap as £30. They have to be sent tracked or they will not refund.
So just be aware of this before you buy..

Further to that... I DID post them back after much argy bargy at a cost to me of £22.50. They were posted on 28th March International Tracked and Signed for.
They just arrived back.
So at great expence to me I have two pairs of shoes that I don't want which cost me £22 0dd.

Do NOT use "Naturstep.co.UK" They are NOT in UK

26 mars 2025
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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