Natural Therapy Pages Omdömen 

202
•
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I found very few referrals in 10 years. More clients came through word of mouth from clients. The cost for website every year never covered the clientele referral, so through the cost of living crisis... Se mer

Betygsatt 1 av 5 stjärnor

I am a counsellor, and it is difficult to update details on this site and another thing is that no one really knows about this site so that clients can contact me. I will not be renewing when the cont... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I'm a hypnotherapist and was contacted to sign up to the website to advertise my services. I wasn't contacted once by a potential client in the 12 months that I was signed up. I have an identical... Se mer

Betygsatt 2 av 5 stjärnor

After my first visit I was emailed a $15 discount and when I went to claim it I was told it was expired, thou my second booking was cancelled by the masseuse due to their sickness. So I made anot... Se mer

Företaget har svarat

Företagsinformation

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Informationen kommer från olika externa källor

With 15,000+ Natural Health Professionals across 120 specialisations, Natural Therapy Pages is the #1 natural health and wellness site in Australia


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

202 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(202)

18 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick and Easy

I made initial contact with my chosen practitioner. She responded quickly and I had an appointment with her the next week.

19 september 2021
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Svar från Natural Therapy Pages

Thanks for sharing the good feedback, Jenny. We're happy to know that you found a realible practitioner in our site. :)

Betygsatt 1 av 5 stjärnor

I tried to booking process was not user…

I tried to booking process was not user friendly and when I spoke to the company they told me to get a refund.

9 september 2021
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Svar från Natural Therapy Pages

Hi, Thanks for reaching us and for your feedback. We apologise for any inconvenience this has caused you. If you could provide us detailed information of the error or issue that you encountered in the booking system by sending an email to support@ntpages.com.au so that we can further check.

Betygsatt 1 av 5 stjärnor

I contacted two Practitioners on your…

I contacted two Practitioners on your service. Neither one had the courtesy to respond. Not impressed

9 september 2021
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Svar från Natural Therapy Pages

Thanks for reaching us, John. We're sorry to hear that! We are continuing to work on ways to improve the way people connect to practitioners on our platform to ensure something like this does not occur. We hope you'll give us a go again to find a qualified practitioner.

Betygsatt 1 av 5 stjärnor

never get responses

9 september 2021
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Svar från Natural Therapy Pages

Hi, Thanks for reaching us. We're sorry to hear that! We'll be continuing working on ways to improve our platform to ensure something like this does not occur. We hope you'll give us a go again to find a qualified practitioner.

Betygsatt 5 av 5 stjärnor

A highly competent bowen therapist--…

I found the Bowen therapist--Karen of Equipoise Bowen Therapy and Yoga, Deakin ACT-- to be very patient in identifying the health problem which had led me to come and see her. She was very thorough, did not rush anything, and put me at ease during the consultation by means of both light and more focused conversation. I would recommend Karen as a highly competent health professional whom I had no difficulty relating to.

20 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing this awesome feedback, Derek. We're happy to hear that you found a practitioner that helps you with your treatment. :)

Betygsatt 1 av 5 stjärnor

Privacy Invasion by Natural Therapy Pages

I do not consent to Natural Therapy Pages being an intermediary between me and my practitioner. I do not consent to Natural Therapy Pages collecting my name and contact details. Are you selling this information to data collection agencies to be used against me for marketing purposes? I DO NOT CONSENT. This is an unlawful invasion of privacy and I am seeking legal counsel on this issue for which Natural Therapy Pages may be held financially liable and at the very least I shall not use Natural Therapy Pages again.

12 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thank you for leaving a review, we're really sorry to hear that you weren't happy with your experience.

We made some changes on the platform so that you can directly send messages to practitioners. Previously, the enquiry message was sent via email which is not secure. As an example, this is why your bank will never share any personal or sensitive information via email - you always have to login to get access to it. Now, enquiries are processed entirely through a highly secure, encrypted HIPAA compliant server and database, so you can use your login portal to manage your messages that are sent to practitioners - think AirBnb, Facebook Messenger, Uber.

Of course, if you prefer not to use this option then you can always contact the practitioner by phone directly as well or go through to their website straight from their profile.

Any personal information/details that you've provided remains confidential and is not being shared with other companies or third parties. You may check this link for our Privacy policy - https://www.naturaltherapypages.com.au/privacy. It's also important to note that the enquiry forms state that “By continuing with your enquiry, you agree to Natural Therapy Pages’ Terms of Use and Privacy Policy and receiving information regarding your enquiry and related Natural Therapy Pages services.”

If there is anything else that our team can help with, please feel free to reach out to us again on support@ntpages.com.au or by calling 02 9169 4052

Betygsatt 5 av 5 stjärnor

Li Chen really knows her craft

Li Chen really knows her craft - I feel confident she will help me in the health areas I need.

9 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for the good feedback, Tina. We're happy to know that you found a realible practitioner in our site. :)

Betygsatt 5 av 5 stjärnor

Trent is a skilled and intuitive…

Trent is a skilled and intuitive therapist. He took the time to assess my issues before applying targeted and effective techniques to help relieve tension and pain I've been having recently. The massage was both firm and relaxing - ill sleep better tonight. Definitely recommend.

8 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for the great review, Dimitri. It's nice to know that you found a skilled and intuitive therapist that helps you on our site. :)

Betygsatt 5 av 5 stjärnor

I found a suitable

I found a suitable, nearby, therapist for my child. Thank you

8 juli 2021
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Svar från Natural Therapy Pages

Thank you for sharing the wonderful feedback. We're happy that you found a suitable therapist for your child in our site. :)

Betygsatt 1 av 5 stjärnor

Do not give this company your money by any means!

Do not give this company your money!
I finally got through to them over the phone to be told the agent could not answer all my questions and I had to wait up till 5 days to hear from the content team. I never received a call from the content team as promised. I then sent 2 emails requesting a call back which I never got. Then I had to call EIGHT times and wait on hold for 20 minutes each time till I finally got through to someone. I said I want to cancel as this level of service is not worth $359 and why would I trust my business marketing in the hand of NTP, a clearly unprofessional service who is happy to take your money but then provide you with a sub-par service.
I finally got a call back from a manager Ashleigh who was not able to answer my questions and said I still had to wait to speak to the content team. The only thing she could offer me was that NTP would cancel the auto renew feature so next year my subscription would not renew, but nothing else.
Will never use this service again as it does not generate any leads and the graphic design team create super basic, gawdy looking designs that anyone with basic computer skills could do themselves.

7 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent massage

Anthony was professional and has years of experience in various treatments. He found the source of my shoulder and neck pain and was able to work on the knots and sore areas alleviate the pain. Certainly recommend him.

6 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for the wonderful feedback, Rosanna. We're happy that you found a qualified practitioner on our site :)

Betygsatt 5 av 5 stjärnor

Very skillful and and friendly

I am currently undergoing a course of treatment with Dr Susan for digestive issues. I've seen her twice, and have more appointments booked (seeing her every few days, during the initial treatment phase).

She is very thorough in her diagnosis and treatment. And her experience is very clear by how how she performs her treatments (I've seen another acupuncturist in the past and he was not as proficient as Susan. Even though he claimed to have 40 years of experience*) She is also very nice and kind, you can feel completely relaxed and taken care of.

*I'm not an expert in TCM, but I think it is very important for practitioners to have actually studied in China and speak fluent Chinese. There is many subtleties in TCM and the ancient texts that is too nuanced for 'western' practitioners to grasp. This is can be the difference between a good and great practitioner.

The entire facility is very professional and well kept. These 2 have built a very nice TCM treatment facility.

I feel in very safe hands with Dr Susan, and I will be entrusting her with my health for now on.

3 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing this awesome feedback, Grant. We're happy to hear that you found a practitioner that helps you with your treatment. :)

Betygsatt 1 av 5 stjärnor

I signed up JUST to contact a…

I signed up JUST to contact a practitioner.
Since then I have received COUNTLESS emails (including this one)after I had already unsubscribed from all emails TWICE
STOP ANNOYING ME

3 juli 2021
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Svar från Natural Therapy Pages

Thanks for raising this concern with us. We apologise for any inconvenience this has caused you. This is not our intention.

Please send us your details such as the email address you used to register with us on support@ntpages.com.au for us to check.

Betygsatt 5 av 5 stjärnor

Sent enquiry

Sent enquiry, received call same day appointment made.

2 juli 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing the good feedback, John. It's nice to hear that you're able to quickly book an appointment to one of our practitioners in the site. :)

Betygsatt 5 av 5 stjärnor

Easy booking process

Easy booking process, received email confirmation shortly after sending through booking request

29 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing the good feedback, TG. We appreciate it. :)

Betygsatt 5 av 5 stjärnor

wonderful

wonderful. Ian gave a great massage.. very relaxing.

26 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing the great feedback, Rodney. We're happy that you find the service satisfying :)

Betygsatt 2 av 5 stjärnor

l don't know which doctor you're…

l don't know which doctor you're referring to.
I'm seeing so many doctors.
Who exactly are you referring to when asking did l make an appointment ?

23 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

I'm sorry for the confusion, Gary. We just want to get your feedback such as the services on our site - Natural Therapy pages, or the practitioner that you send an enquiry on our site. Thank you :)

Betygsatt 5 av 5 stjärnor

Best massage in ages really enjoyed it…

Best massage in ages really enjoyed it Nicky was amazing definitely be back booked an hour stayed for 2 hours .

20 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for sharing your review, Daryl. We're happy that you found an amazing practitioner on our site. :)

Betygsatt 1 av 5 stjärnor

See their 2.8 review status on FB and read before you sign up…

Please read the reviews on their FB page before committing to trusting them. I wish I did. They are connected to a few large social groups, why they get good star rating here. It has nothing to do with their service or their anything. They dont even reply to your emails… and when you want to refund, yeah dont expect it. Just expect to close the account you connected them to because they are a rip. Have no idea about business when they are not keeping customers happy.

17 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thank you for leaving a review, we're really sorry to hear that you weren't happy with your experience. Normally our team is very responsive and happy to assist in any of your concerns and enquiry.

We do also try to make our cancellation policy very clear and it can be found in writing on our website any time here: https://www.naturaltherapypages.com.au/terms.

If there is anything else that our team can help with, please feel free to reach out to us again on support@ntpages.com.au or by calling 02 9169 4052

Betygsatt 5 av 5 stjärnor

Easy to use ,prompt reply

Easy to use ,prompt reply . useful service .

14 juni 2021
Omdöme utan inbjudan
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Svar från Natural Therapy Pages

Thanks for the wonderful feedback, Elizabeth. We're happy that you find the service satisfying :)

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