Originally booked for a date to be done but was rang and told that the glass hadn't come in so booked another date to be completed at my hone address, was rang the day before to see if I was able to t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was put in touch with the Swansea branch by my insurance company for a replacement windscreen. It was done within two days even though they had to source the part. Very efficient and courteous and g... Se mer
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I needed to change of address for the fitters to replace my windscreen, it wasn't a drama they changed address no problem. Their fitters kept me updated when they were arriving, and their workmanship... Se mer
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The thing that made my experience worthwhile was your two operatives were very kind nothing was a problem for them, worked well as a team and just got on well with the job very happy.
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Företagsinformation
Om National Windscreens - Swansea
Skrivet av företaget
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktuppgifter
Unit 1 Plasmarl Industrial Estate, Beaufort Road, SA6 8JG, Swansea, Storbritannien
- 01656 260 015
4,8
Utmärkt
151 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Welcoming and friendly
Welcoming and friendly
Knowledgeable and work was carried out to a high standard
13 februari 2026
Svar från National Windscreens - Swansea
We appreciate your positive feedback! We are so happy to learn that you found our team welcoming and friendly and that the work was completed to a high standard.
Svar från National Windscreens - Swansea
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Svar från National Windscreens - Swansea
We appreciate you sharing your experience with us. We are so happy you were pleased with our service. Thank you!
Svar från National Windscreens - Swansea
We're glad you found our staff helpful and courteous and that you had a hassle-free experience. Thanks!
Great service
Your colleague arrived within the time slot I had requested. Very professional and personable. Kept me informed of what was happening during the process
5 februari 2026
Svar från National Windscreens - Swansea
We appreciate your positive feedback. We're happy to hear that our colleague arrived on time, was professional and personable, and kept you informed during the process.
Quick, simple and tidy.
Quick and simple to set up through my insurance company.
Had to wait a few days for them to come to my house to replace the windscreen - but there was no fuss, all done neat and tidy.
Would certainly recommend them.
10 februari 2026
Svar från National Windscreens - Swansea
We're happy to hear the setup was quick through your insurance. It's great to know the replacement was neat and tidy. Thank you for recommending our services; we appreciate your positive feedback.
Fantastic service
Quick and easy to get an appointment, excellent service on the day, thank you
10 februari 2026
Svar från National Windscreens - Swansea
We appreciate your positive feedback! We're so happy to hear that you found it quick and easy to get an appointment and received excellent service.
Svar från National Windscreens - Swansea
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent
Professional, friendly, informative and very efficient.Excellent customer service ,
7 februari 2026
Svar från National Windscreens - Swansea
We appreciate your positive feedback. We're so happy to learn that you received professional, friendly, informative, and very efficient service with excellent customer service.
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