Replacement windscreen. Professionally done and great Comms. Used the branch in Nottingham through insurance. Has to be said, Aiden is a credit to the company who could not have been more courteous a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Replacement windscreen. Professionally done and great Comms. Used the branch in Nottingham through insurance. Has to be said, Aiden is a credit to the company who could not have been more courteous a... Se mer
Företaget har svarat
National Windscreens in Nottingham replaced my windscreen and I had my car back in 4 hours with all driver’s aid systems calibrated and working. Excellent service. Staff were helpful and friendly.
Företaget har svarat
The fitting was on time and completed efficiently. Would have liked it done sooner but realise thats not always possible.
Företaget har svarat
Car was booked in for windscreen replacement by insurer. Needed DAS calibration afterwards. Arrived at 8.30 as instructed , took 2 hours exactly. On return of car DAS system didn’t appear to be worki... Se mer
Företaget har svarat
Skrivet av företaget
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Unit C2, Crossgate Drive, NG2 1LW, Nottingham, Nottinghamshire, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Svar från National Windscreens - Nottingham
Brilliant service. The gentleman that fixed my window were knowledgeable and very friendly. Thank you for 5 star service.

Svar från National Windscreens - Nottingham
I would never ever use this cowboy company again, I paid for the window fitter to replace my boot window, he dropped smashed glass into my boot lock and shut down the boot, my boot was then jammed, national windscreen are refusing to pay the garage who had to replace my boot lock because national windscreen told me they are not at fault and refused yo pay £150 which i had to pay, I did not cause the damage to the lock they did so why should I be out of pocket because they are shabby at there work ,,,I will not let this go I will take it to were ever I can to make them pay for there mistake , BE AWARE OF THIS COW BOY COMPANY STAY AWAY !!!!!!!!

Svar från National Windscreens - Nottingham
Well communicated, organised and installed, as expected, to a professional standard.

Svar från National Windscreens - Nottingham

Svar från National Windscreens - Nottingham
Avoid Avoid Avoid shocking workmanship shocking customer service would not recommend anybody to this company had my back window replaced i can now not get into my boot which worked fine up till the so called window fitter got is hands on it now the company don't won't to know telling me it's my problem hope you go bust and all made redundant ha ha ha

Svar från National Windscreens - Nottingham
Work carried out to a high standard,staff were polite and friendly however the time taken to replace the windscreen was rather long (5 1/2 hours) I appreciate that I was in a queue but the time seemed excessive

Svar från National Windscreens - Nottingham
Avoid this company it is a complete rip off , they sent a trainee out to replace my back window he dropped smashed glass in my boot lock then put the door down and jammed the boot shut, they would not fix the damage and customer services are just a bloody joke, please do not let this cowboy company touch your car , AVOID AVOID AVOID

Svar från National Windscreens - Nottingham
The appointment of as simple to book and windscreen centre easy to locate. Communications were good throughout, with the staff professional and helpful. Overall a smooth and faultless process.

Svar från National Windscreens - Nottingham
Great experience the issues I had were sorted out.

Svar från National Windscreens - Nottingham
Car was booked in for windscreen replacement by insurer. Needed DAS calibration afterwards. Arrived at 8.30 as instructed , took 2 hours exactly. On return of car DAS system didn’t appear to be working as previously so contacted them again via email and was rebooked in for the following week for recalibration.. They were unable to find any issues with the calibration which took an hour to recheck. Very happy with the service provided and that they took the time to recheck the DAS system. No complaints.

Svar från National Windscreens - Nottingham
Very good and professional experience. The manager explained everything in a way that I could understand and I was really happy with the overall experience.

Svar från National Windscreens - Nottingham
I liked the efficiency at reception and the pace at which the work was undertaken. Less happy about the fact that a compatible windscreen was used rather than a signed Mercedes one but was told it wouldn't affect my lease on the car and to take it up with the Insurance company. I haven't but will be letting them know if it is a problem when I return the car. Workmanship seemed ok

Svar från National Windscreens - Nottingham
Unfortunately due to weather, which isn't their fault, they couldn't come to the original appointment, but the technician rang me and explained first thing in the morning, offered to do it at the yard or change the day. As I couldn't get to the yard and I was going on holiday in 2 days they managed to sort it the day after, great customer service in my opinion.
When the technician came he was friendly and efficient.
Good work from the entire team, forgot to mention the initial phone call was also friendly and efficient, getting it sorted made easy.

Svar från National Windscreens - Nottingham

Svar från National Windscreens - Nottingham
Lady on the phone made it so easy to sort,5 minutes,staff at the depot were so helpful and bang on time gor when to pick up

Svar från National Windscreens - Nottingham
Very good service. Everything done on time and very helpful in keeping me updated. Highly recommended!

Svar från National Windscreens - Nottingham
Really good very helpful could drop car off night before witch helped a lot very happy with the service

Svar från National Windscreens - Nottingham
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.