National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Service was quick and very good, straightto your house, doesn't matter if you have a roof over your car or if it's raining, they come prepared for it all. The staff is very friendly, professional and... Se mer
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Absolutely brilliant experience! My rear view mirror fell off & I was told by my car manufacturer I needed a new windscreen. Called these guys & they had my car back to the way it was, not a problem,... Se mer
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Very straight forward,booked an appointment online to attend the Newry branch for 2 days later then got a phonecall to say they could come to my house the next morning to replace it which suited bette... Se mer
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Företagsinformation
Om National Windscreens - Newry
Skrivet av företaget
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktuppgifter
Unit 22, Ashtree Enterprise Park, BT34 1LD, Newry, Northern Ireland, Storbritannien
- 028-7100-1051
4,8
Utmärkt
174 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommend this place
The two members of staff that I dealt with were very courteous and helpful. My car was taken straight away and completed in in good time. I would recommend this branch in Newry.
20 februari 2025
Svar från National Windscreens - Newry
Thank you for your positive review. We are pleased to hear that you had a positive experience with our staff and that your car was completed in a timely manner. We appreciate your recommendation of our Newry branch and strive to provide excellent service to all our customers.
A great service from start to finish
A great service from start to finish, everything ran smoothly, staff were pleasant and courteous.
11 februari 2025
Svar från National Windscreens - Newry
Thank you for your positive review. We are delighted to hear that you found our service excellent, from start to finish. We strive to provide a seamless and positive experience for all our customers, and your feedback reinforces our commitment to that goal.
Operatives were top class
4 februari 2025
Svar från National Windscreens - Newry
We appreciate your kind words. We're glad to hear you had a positive experience.
Guys were very helpful and friendly
30 januari 2025
Svar från National Windscreens - Newry
We're so glad to hear you had a positive experience! We appreciate your kind words about our team.
Very prompt service with great result.
Very prompt service with great result.
Thank you
29 januari 2025
Svar från National Windscreens - Newry
We appreciate your kind words! We're so glad to hear you were pleased with our prompt service and the great results. We strive to provide a positive experience for every customer, and your feedback confirms we're on the right track. Thank you for taking the time to share your thoughts.
Quick service
17 januari 2025
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Great service friendly and helpful
20 januari 2025
Svar från National Windscreens - Newry
Thank you for your kind words! We're thrilled to hear that you found our service great, and that our team was friendly and helpful. We strive to provide excellent customer service, and your feedback is very encouraging. We appreciate you taking the time to share your positive experience.
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Svar från National Windscreens - Newry
Thank you for taking the time to share your feedback. We appreciate you recognizing our excellent and friendly service.
Great service
Quick and easy drop off .
Everything explained to me before hand .
Collection was straightforward and staff were excellent .
Thanks
9 december 2024
Svar från National Windscreens - Newry
Thank you for your positive feedback. We're glad to hear that you found our drop-off and collection processes easy and that our staff was helpful. We strive to provide a smooth and efficient experience for our customers, and we're pleased that we were able to meet your expectations.
Hassle free
Very straight forward,booked an appointment online to attend the Newry branch for 2 days later then got a phonecall to say they could come to my house the next morning to replace it which suited better. Got a text that morning from the engineer to say what time he'd be there and got it replaced with no hassle. They sorted all with the insurance company too.
29 november 2024
Svar från National Windscreens - Newry
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our service straightforward and convenient. We strive to make the process as smooth as possible for our customers, and it's great to know that our team was able to accommodate your needs and provide a hassle-free experience.
Good service
11 november 2024
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Svar från National Windscreens - Newry
Thank you for taking the time to share your feedback. We appreciate you recognizing our prompt service.
Speedy and friendly
We ended up waiting in reception with our 8 week old baby. The staff were so friendly, chatty, and helpful. The windscreen replacement ended up taking only a couple hours
22 oktober 2024
Svar från National Windscreens - Newry
We're so glad to hear that you had a positive experience with us, despite the wait. We appreciate your kind words about our staff. They strive to provide excellent customer service and it's great to hear that they were able to make your visit as comfortable as possible.
Helpful staff and fast service.
From the first contact with my Insurance Company the staff throughout were polite and helpful. I was surprised initially that I had to take the car to premises in another City, as I thought the repair van would attend at my home. However, when the reason was explained to me it made perfect sense.
My visit to the premises was shorter than I expected and the staff were most helpful.
11 oktober 2024
Svar från National Windscreens - Newry
Thank you for taking the time to share your positive experience. We are glad to hear that you found our staff to be polite and helpful throughout the process. We appreciate your understanding regarding the need to bring your vehicle to our premises. We strive to provide excellent customer service and are pleased that you were satisfied with your visit.
1st class service
1st class service. From booking it in to the actual glass replacement
4 oktober 2024
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Prompt service helpful staff
16 september 2024
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fast and efficient service
16 september 2024
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very efficient service
9 september 2024
Svar från National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
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