Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... Se mer
Företaget har svarat
Plats
Byt plats394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Se mer
Företaget har svarat
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Se mer
Företaget har svarat
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
Företaget har svarat
Företagsinformation
Om National Windscreens - Huddersfield
Skrivet av företaget
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktuppgifter
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Storbritannien
- 01484-290-098
4,6
Utmärkt
599 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient and polite.
30 augusti 2025
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Replacement windscreen for my Golf
Waiting time was only a few days. Service was very good and product working well.
20 augusti 2025
Svar från National Windscreens - Huddersfield
We appreciate you sharing your positive experience! We're happy to hear that you received prompt service and that the product is working well for you.
Excellent service all round !! …
Welcomed in a friendly manner told how long it would take ( was spot
on) messaged when it was ready on pick up was advised what care you take for a few days excellent service !!!!!
27 augusti 2025
Svar från National Windscreens - Huddersfield
We appreciate your positive feedback! We're glad you were welcomed in a friendly manner and that the timeframe was accurate. It's great to know you were informed about aftercare and that you consider our service excellent.
Job was done quickly and…
Job was done quickly and professionally. Very happy with the result
21 november 2024
Svar från National Windscreens - Huddersfield
We're happy to hear that the job was completed quickly and professionally, and that you're very happy with the result. Thank you for your positive feedback!
Prompt efficient service
21 augusti 2025
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Huddersfield
We appreciate you taking the time to share your experience. We are so happy to hear that you were pleased with our service and had no issues.
Friendly team and prompt service.
18 augusti 2025
Svar från National Windscreens - Huddersfield
We appreciate your feedback. We are so glad you were pleased with our friendly team and prompt service.
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Dropped off car thoroug the insurance…
Dropped off car thoroug the insurance to replace the windscreen was done unprofessional person,all dirty cloth around scratch on the dashboard,
Had cracked again after few days soo I have to replace again privately!!!
16 augusti 2025
Svar från National Windscreens - Huddersfield
We appreciate you bringing this to our attention. We're sorry your windscreen replacement wasn't satisfactory and caused damage. We'll investigate to ensure our service meets expectations.
Fitter left way too much glass all over…
Fitter left way too much glass all over the car
12 augusti 2025
Svar från National Windscreens - Huddersfield
Hi, Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: - customerrelations@nationalwindscreens.co.uk Thank you again for bringing this to our attention. Kind regards, National Windscreens
The only reason why I put 1 star down…
The only reason why I put 1 star down was on that day it was raining and the person who replaced my screen left all my doors and windows open, because of that all of my car interior was wet and there were puddles on the mats in result to this I had to get a full valet done on the car
4 augusti 2025
Svar från National Windscreens - Huddersfield
Hi, Thank you for taking the time to review your recent experience. Please accept our sincere apologies that the service you received was below the level we expect to provide to our customers. If you want to provide our Customer Relations Team with your details including your name and vehicle registration number they will be more than happy to discuss this further on the below email address: - customerrelations@nationalwindscreens.co.uk Thank you again for bringing this to our attention. Kind regards, National Windscreens
Excellent service!
4 augusti 2025
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Huddersfield
We appreciate you taking the time to share your experience, and we are so glad you found our service honest and prompt!
Very Satisfied Customer Everything about the experience was…
Everything about the experience was First Class. I. had to alter my booking but it wasn't a problem and the service at the Reception was friendly, efficient and very well communicated. I would recommend to anyone.
17 juli 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that you had a first-class experience. We appreciate your positive feedback regarding our friendly and efficient reception service and how easily we accommodated your booking alteration. Thank you for your recommendation!
5 days for a repair for a taxi lost…
5 days for a repair for a taxi lost five days of work.
It took 1 day to check stock ?!?!???
16 juli 2025
Svar från National Windscreens - Huddersfield
We regret the delay and impact on your work. We are looking into the stock check process to improve our service. Thank you for your feedback.
Svar från National Windscreens - Huddersfield
We're happy to hear that our team provided quick and efficient service, and that you had a problem-free experience. Thank you for your positive feedback!
A national success.
A great job. Turned up on time, lept me informed by phone of his arrival. Just got on with job and notified me when it was completed. A very clean and tidy job
6 juli 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that you had such a positive experience! We appreciate your comments regarding our punctuality, communication, and the cleanliness of our work. Thank you for your feedback.
Professional and courteous
Professional and courteous
You appear to have a great team there
10 juli 2025
Svar från National Windscreens - Huddersfield
We appreciate you taking the time to share your kind words. We are happy to hear that you had a positive experience with our team.
Svar från National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that our staff were pleasant and helpful and that the job was completed promptly, and that you were satisfied.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.