Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Se mer
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Plats
Byt plats394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Det här tycker kunderna
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
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The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Se mer
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Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
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Företagsinformation
Om National Windscreens - Huddersfield
Skrivet av företaget
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktuppgifter
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Storbritannien
- 01484-290-098
4,6
Utmärkt
598 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Positive experience
Really good reminders for the appointment with directions to the location
Straightforward and efficient staff.
Only slight negative is there was no nice waiting area and the location miles from the city centre
23 december 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that you found the appointment reminders and staff helpful. We appreciate your feedback regarding the waiting area and location, and we will consider this as we plan for the future. Thank you.
Svar från National Windscreens - Huddersfield
We appreciate your positive feedback and are happy you had a great experience with our professional service and well-done job!
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Huddersfield
We're happy to hear that your fitting was efficient and fast! Thank you for your positive feedback; we appreciate it.
Excellent and efficient service
17 december 2025
Svar från National Windscreens - Huddersfield
We appreciate you sharing your feedback. We are so happy you were pleased with our excellent and efficient service.
Delayed delibery
My windscreen was confirmed for the Monday fitting but did not arrive until Thursday
6 december 2025
Svar från National Windscreens - Huddersfield
We regret the delay with your windscreen fitting. We appreciate your feedback.
Friendly and efficient
6 december 2025
Svar från National Windscreens - Huddersfield
Thank you for your positive feedback!
The whole process from start to finish…
The whole process from start to finish starting with booking on the telephone to the guys coming out to complete the work they were great and a pleasure to meet a credit to your company.
10 december 2025
Svar från National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that the entire process, from booking to the completion of the work, was great and that the team was a pleasure to meet.
Screen replacement
friendly helpful staff, fast efficient service from the Huddersfield depot!
5 december 2025
Svar från National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
A great team
A great team, turned up on time with clear explanations and tidied the site up really well.
26 november 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that our team provided clear explanations, arrived punctually, and ensured the site was tidy. Thank you for your positive feedback; we appreciate it.
Svar från National Windscreens - Huddersfield
We're happy to hear that you received quick and good service. Thank you for your positive feedback; we appreciate it.
Absolutely shocking they haven't fixed…
Absolutely shocking they haven't fixed the problem in fact it took 10 mins all they did was take some pictures to make it look like they did something but it 💯 appears nothing has been done 0 stars
19 november 2025
Svar från National Windscreens - Huddersfield
We appreciate your feedback and apologize that the issue wasn't resolved to your satisfaction. We'll investigate this further to ensure improvements are made.
Svar från National Windscreens - Huddersfield
We're happy to hear that our services were carried out efficiently and effectively for you. Thank you for your positive feedback!
Svar från National Windscreens - Huddersfield
We're happy to hear that our work was completed promptly and efficiently for you. Thank you for your positive feedback!
Not happy with the outcome
Not happy with the outcome. There was no instructions beforehand. It wasn't clear what your staff is gonna do. Job was done in 15 to 20 mins! That is from the arrival till his finish.
29 oktober 2025
Svar från National Windscreens - Huddersfield
We appreciate your feedback and time. We're sorry the service didn't meet your expectations due to unclear instructions and the quick completion time. We'll review our procedures to improve clarity.
Good service especially the at home…
Good service especially the at home installation. It was hassle free and the staff was friendly and professional. I would definitely recommend the company
24 oktober 2025
Svar från National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that the at-home installation was hassle-free and that our staff was friendly and professional. We appreciate your recommendation.
Excellent service from the Huddersfield branch
National Windscreens (Huddersfield branch) originally fitted a new windscreen in my car in early October but we were unhappy with the quality of the windscreen. We informed them of the problem and they agreed to replace it with no hesitation. An appointment was made, the fitter contacted us on the morning of the fitting to tell us what time he would arrive. He was very professional, efficient and diligent and a tidy worker. We are now very happy with the replacement windscreen.
24 oktober 2025
Svar från National Windscreens - Huddersfield
We appreciate your feedback. We're happy to hear that we were able to resolve the issue with your original windscreen and that you are now satisfied with the replacement. We value your business.
Windscreen replacement
Very helpful, efficient & professional.
Did a wonderful job - highly recommend
24 oktober 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that you found our service helpful, efficient, and professional. We appreciate your recommendation and are grateful for your positive feedback!
I was really impressed with how quickly…
I was really impressed with how quickly my front windscreen was replaced. The website said it might take up to 4 hours, but the team was super friendly and efficient. I dropped the car off at the depot, and it only took about 50 minutes — quick, easy, and done! I was really happy with the service and would definitely recommend them.
20 oktober 2025
Svar från National Windscreens - Huddersfield
We're happy to hear that you were impressed with our quick windscreen replacement service. We're glad our team was friendly and efficient, completing the job in under an hour. Thank you for recommending us!
Professional Service
The appearance of the business was nothing special from the outside. However the service provided by the staff was excellent. Great quality, making sure you knew what was happening and very good follow up communication.
18 oktober 2025
Svar från National Windscreens - Huddersfield
We appreciate you taking the time to share your feedback. We're happy to hear that you were impressed with the service and communication provided by our staff, despite your initial impression of our building's exterior.
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