Your technician Craig was from the moment he called me to confirm his eta to leaving after the job was complete (including filling a second smaller crack that I had not noticed), nothing but outstandi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I saw the broken part of the windscreen I was thinking- OMG it will need replacing probably… How surprised I was after just a few minutes 😁 what a professional job, what a quality !! He even w... Se mer
Företaget har svarat
Great experience. Have to wait a bit w.r.t appointment time. But they did the job perfectly. Nice and easy. Gentlemen doing, was enjoying and loving his job which makes difference. Receptionist was... Se mer
Företaget har svarat
Very friendly and helpful, Craig let me know of any issues he might have in replacing the windscreen well before he arrived and kept me informed throughout the day when he'd likely arrive. Minimal str... Se mer
Företaget har svarat
Företagsinformation
Om National Windscreens - Bridgend
Skrivet av företaget
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktuppgifter
Unit 5, Davids Close, CF31 3SA, Bridgend, Mid Glamorgan, Storbritannien
- 01656-260-015
4,8
Utmärkt
514 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
19 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Stress free experience
Quick and easy to arrange through insurance company. Total windscreen replacement within 48 hours. Very friendly and helpful member of staff (Barry), job completed within 90 minutes.
23 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very friendly staff and efficient…
Very friendly staff and efficient repair done to a high standard. Would recommend and use again.
17 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Staff were very informative and…
Staff were very informative and helpful, the task was completed quickly and efficiently. They were very polite and accommodating. The whole process was explain clearly before they started. Excellent service.
10 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fitter arrived on time and did a fab…
Fitter arrived on time and did a fab job quickly and efficiently thank you.
15 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Very easy and friendly staff
8 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Technician was excellent and did a…
Technician was excellent and did a great job. Whoever put together his rota for the day had no idea how long it would take him to travel between appointments and so I was waiting for several hours after the time I was expecting. Had I been working, this would not have been any use to me at all.
10 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Prompt service
The service was able to happen earlier than planned and quicker than expected which made life much easier.
9 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
fast and efficient .brilliant service…
fast and efficient .brilliant service and a fab window fitter
5 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Excellent all round service
Excellent all round service. From booking - where you talk to humans not machines to the repair itself
8 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
2 guys was great very professional and…
2 guys was great very professional and very trustworthy they came to the holiday site I was on I was able to leave them with the car and keys and go of and carry on enjoying my day and the called me when it was all done deffinately use this company if needed in the future for family and friends
2 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
The staff were fantastic
The staff were fantastic , very friendly and were like a double act with their humour , a very enjoyable experience
1 augusti 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Quick service & friendly
Quick service. Very friendly, helpful staff. Very helpful whilst leading up to the appointment. Much better service than Autoglass!
31 juli 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Although we had to wait a few days for…
Although we had to wait a few days for an appointment, and despite a delay because of a faulty replacement windscreen, we were kept informed. The work was completed without any issues. Staff were friendly and proficient
17 juli 2024
Svar från National Windscreens - Bridgend
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.