WESTON branch-really good affordable products. Excellent communication and delivery time, including a pre call when 1 hour away. Nice and friendly drivers. Very happy with this service, thank you.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
No email sent to me confirming delivery,so not correct when I was told i will receive an email about date for delivery. Luckily I was at home when the materials arrived. The driver said i was... Se mer
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Firstly the company is real and based in UK Secondly they have got customer service and landline number with human on the other side, not a chatbot. Since order in the basket until delivery every st... Se mer
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What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... Se mer
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Företagsinformation
- Byggnadsmaterial
- Försäljare av badrumsartiklar
- Dörrbutik
- Heminredningsbutik
- Leverantör av PVC-fönster
- Försäljare av takläggningsmaterial
Om National Plastics
Skrivet av företaget
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Kontaktuppgifter
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Storbritannien
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gill
Gill, Connor and the team could not have been more helpful.
Even when our order was slightly wrong, they noticed it and called to check it. They were right to do so. We made a last minute change and it was all delivered correctly on the same day.
Cannot recommend this company enough. Thank you to everyone there. Paula, Neil and Tony
13 maj 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
The delivery driver was very polite and…
The delivery driver was very polite and helpful but we did not know he was coming until the day of delivery, good job we were home, we haven't unpacked them yet because not ready to put up
13 maj 2026
Svar från National Plastics
Thank you for your review.
I am sorry you were not informed. We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I got what I ordered when they said I…
I got what I ordered when they said I would get it. Simple & easy.
12 maj 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great customer service
Great customer service, product and delivery. Delivery driver kindly brought the panels into the house for us as my husband has had knee surgery.
15 maj 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I wasn't in at the time of delivery
I wasn't in at the time of delivery, got a phone call about delivering items. Martin was very helpful and pleasant to talk to.
Well done👍
14 maj 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Went to national plastics at Ilkeston
Went to national plastics at Ilkeston. Nathan went above and beyond to help us out even getting the panels out of the boxes so I could see what it looked like as you can’t properly see from the small bits on the wall , I can’t recvommmed him enough absolutely amazing! Thank you!
⭐️⭐️⭐️⭐️⭐️
29 april 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great quality panels at a good price
Great quality panels at a good price. Took a while for delivery, but was worth the wait.
20 januari 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service, quick delivery and absolutely brilliant customer services. Really pleased with this experience. Product came quickly with no complaints.Thank you Jill for your kind help.
23 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Missing print and damaged edges during the cutting process - not delivery,
Unfortunately all panels arrived with damaged edges during the cutting process - not delivery, as well with missing print/pattern.
29 april 2026
Svar från National Plastics
Good afternoon,
I am really sorry you have received these damaged. I have emailed you today to ask if you would like us to send out new panels. I am happy to work with you to solve your issue as quickly as possible.
I look forward to hearing from you
Regards
Customer Services
Beyond poor experience
Beyond poor experience. Had no updates from this company that my order had been dispatched or that it was out for delivery. Subsequently the panels arrived at my house when no one was home, so were just left outside. Upon inspection 3 out of 5 of the Zest Panels I had ordered were damaged. They had completely busted corners, with the damage running atleast 6 inches up each corner. But that’s not surprising giving the lack of packaging on each one. I got straight on to National Plastics to complain about the faulty panels, and sent them relevant pictures. They asked if I wanted a 10% refund or the faulty panels replaced. I felt the amount of damage warranted more than a 10% discount so I asked for my panels to be replaced. It’s been nearly two weeks since I logged my complaint and I haven’t heard a thing from the company. I’ve emailed multiple times, trying to chase them and I’ve just been ignored. I’m beginning to get very frustrated as I have tradesmen coming next week to fit my ensuite, and the panels haven’t been replaced.
Personally I would avoid this company, unless you can pick up your order from their store. The delivery updates were non existent, the packaging was not sufficient in protecting my order and the customer service is a joke.
21 april 2026
Svar från National Plastics
Good afternoon,
I am sorry you are unhappy.
We did send you the email a second time as you said you had heard nothing and you needed a particular batch number. I have left a message on your answerphone today as we have found the correct batch and the items have been reordered. I know you left a message on Saturday asking for someone to call you back or you would go to social media but the offices are closed over the weekend so this was only picked up today. The order will be with you in a day or two. If you have any problems please call me on 01827 227777.
Best regards
Customer Services
Got what I ordered on time at good price
29 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Urgent requirement
I needed the goods ASAP as we had been badly let down by our builders so after ringing the helpline I did as they suggested and emailed my request for fast delivery and the goods were with us in record time. I found the helpdesk very polite and able to help me in my rather unreasonable request!!
27 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good service
15 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good prices and efficient delivery
9 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I've been using National Plastics (…
I've been using National Plastics ( Ilkeston ) for a few Weeks. They always have the Materials and supplies needed and the staff are always friendly and waiting to Help
14 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Quick to sort issue out
Although we had an issue with one item, they were so helpful and rectified it immediately and the replacement item was delivered the next working day.
23 april 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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