Naken Interiors Omdömen 

366
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Mid-November I ordered an item listed available on their website. Got an email the next day that this item is out of stock, with the option for refund or chose other item. I requested a refund, which... Se mer

Betygsatt 1 av 5 stjärnor

This compnay is a SCAM - DO NOT ORDER FROM THEM. Ordered a butter dish as it was cheaper with Naken than another supplier. Was told that the order had arrived damaged into their warehosue and would... Se mer

Betygsatt 1 av 5 stjärnor

Ordered on 26th Nov and expected delivery by 18th Dec. Emailed by director Daniel Beynon on 15th Dec who said order was being cancelled, refund in 14 working days. Emails and phones not answered after... Se mer

Betygsatt 5 av 5 stjärnor

Ordered some kitchen pendant lights, had to use their customer service to check some details beforehand. The team were really helpful and responded quickly. Delivery was fast and everything was as sta... Se mer

Företaget har svarat

Företagsinformation

  1. Dekoration- och inredningsbutik
  2. Inredningsarkitekt

Skrivet av företaget

Read our Feefo verified reviews here: https://www.feefo.com/en-GB/reviews/naken-interiors


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

366 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 12 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(366)

37 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great range - fast delivery

Vast product range - bought numerous kitchen items at slightly lower prices than elsewhere - responsive customer services when stock delays encountered - recommend.

21 augusti 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you for taking the time to leave us a kind and honest review. We highly appreciate it!

Betygsatt 5 av 5 stjärnor

Superb service

Superb service, the ironing board cover arrived before it was due, absolutely as described and a perfect fit ! This is on line shopping at it's best - well done and thank you from a first time customer who would definitely shop again with Naken ! Good value too !

13 augusti 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you so much for the excellent review, we really appreciate you taking the time to give us your positive feedback. 👍

Betygsatt 5 av 5 stjärnor

Very happy customer

Very happy customer. The colours are gorgeous and it looks perfect with my blue sofa.
Speedy delivery.

2 augusti 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you so much for taking the time to leave us a wonderful review. We are very happy to hear that you are very happy with your product. We really do appreciate your kind and honest words.

Betygsatt 5 av 5 stjärnor

Prompt and efficient service.

Prompt and efficient service.
The towels were beautifully soft and thick - really pleased with them!

30 juli 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you for taking the time to leave us a very kind and positive review. We really appreciate it!

Betygsatt 5 av 5 stjärnor

Excellent product and good value.

Excellent service. A good product at a very good price. Thank you. A++++++

28 juli 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

We really appreciate your kind words, thank you for leaving us this lovely review.🙏

Betygsatt 5 av 5 stjärnor

Ordered an outdoor storage box.

Ordered an outdoor storage box.
They guys at Naken kept me informed throughout the process of ordering , waiting for the order to be realised and delivery times.
The product is of great quality, very sturdy.

Overall a good experience. Would purchase from them again.

Alasdair Wallace

23 juli 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you for taking the time to leave us a great review! We really do appreciate your feedback!

Betygsatt 5 av 5 stjärnor

I received my order on time

I received my order on time, the product was very well packaged, the crown is just amazing and stylish, after a lot of searching I could not find a better one elsewhere.

16 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely items and great customer service

Lovely items. Great, professional customer service from Ellie

8 juni 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

We're happy to hear that you're impressed with the premium service that we provide our customers. Thank you for taking the time to leave us this fantastic review 🤩

Betygsatt 5 av 5 stjärnor

Love love love

I finally decided to purchase 2 Aquanova laundry baskets I had my eye on for quite while. When they arrived I could not be more pleased - they are awesome! They even come with a detachable laundry bag.
Delivery to Singapore was amazingly fast!! Will buy from Naken again for sure.

2 juni 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

We're so happy to hear that you love your order from us. We look forward to you using Naken Interiors again. Thank you for leaving us this fantastic review 🎉

Betygsatt 5 av 5 stjärnor

The Cutlery was perfect

The Cutlery was perfect and at a great price. The communication re delivery was good and the order arrived promptly. I would definitely order from Naken again.

1 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The festoon lights are amazing

The festoon lights are amazing! Great service too and packaged really well

Would love it if you added more similar to these like a string of battery powered festoon lights too so i can buy more!

1 juni 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you for taking the time to leave us this positive review 👏🏼

Betygsatt 1 av 5 stjärnor

Buyer Beware - Disreputable

I was searching for garden furniture for the finishing touch to a garden project and chose the Skyline Serpent Rectangle Table currently retailing at £1774 in March.

The product material specification in the product details was 'metal'. However when the table was delivered it had solid metal legs but a metal composite/laminate top (the equivalent of receiving a oak table with a solid legs but a veneer top when described as oak). On further investigation, the manufacturer's website does state that the top is a composite and not solid but Naken did not (and still do not) have this information on their website.

There was NO mention anywhere on the product description page that the table top was composite.

When flagged to Naken their only response was that there was the opportunity to ask any product questions prior to purchase and as the product is non returnable there is nothing they can do.

I fully appreciate that oversights and mistakes can happen. Reputable retailers recognise mistakes and do their best to resolve and recompense.

The way this valid complaint of goods received not matching the description of goods ordered has been extremely poor and an example of truly appalling customer service with abdication of any responsibility.

We are now looking to seek redress through the Small Claims Court system.

25 maj 2021
Betygsatt 5 av 5 stjärnor

Great service

Great service, different household stuff .
I revamped the bathroom accessories & cushions for lounge . Very pleased with them & will order more from Naken .

17 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent and prompt service

Excellent and prompt service and delivery and it was very easy to order. I had seen the hooks on pinterest and thought they are really good and quite unusual and I was not disappointed when they arrived. I am sure they will look great in my new bathroom!

15 april 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fantastic service

15 april 2021
Omdöme utan inbjudan
Logotyp för Naken Interiors

Svar från Naken Interiors

Thank you for your positive feedback. We really appreciate your kind and honest words.👍

Betygsatt 5 av 5 stjärnor

Even better than they said they would…

Even better than they said they would be!
Naken Interiors delivered exactly what we were expecting, in great condition and 2 weeks earlier than they estimated. We love the quality of the fire pit we received and it was great value for money too.

15 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible service -

I ordered a £270 box to be delivered . It arrived 1 hour early from the stated delivery time and I missed their call . They left my house 30 minutes BEFORE the stated delivery window and now refusing to redeliver unless I pay £36 extra. I have asked for refund - they will deduct delivery fee AND and ‘ handling ‘ charge mounting to £150 . Appalling customer services with no empathy for my predicament . They will not deliver the box and will not return my money .Do not use this company .

31 mars 2021
Logotyp för Naken Interiors

Svar från Naken Interiors

Hi,

Thank you for taking the time to share your feedback and review. I am sorry that you’re unhappy and we would like the opportunity to put this right.

To help us investigate further, please send us your order number and we can take a look into this for you.

Sorry again for any inconvenience this may have caused.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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