So I am a first timer to Naked Paper, still yet to try the product, but wanted to review the service, I ordered the annual subscription for a single household and even thou the delivery was super quic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Company is trying to help fighting Climate Change in all sorts of ways. Many more Companies must follow their example if we are to survive. The current extreme weather conditions have to be slowe... Se mer
Chosen for their competitive price point in the 'green' category of products. Ordering was simple, I liked the option for one off or repeat and the suggested delivery frequency. Also the reduction... Se mer
Competitively priced lowest carbon footprint while still soft toilet paper. What's not to like?! I have been a customer for a few years now. I also appreciate the regularly published and updated life... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m really happy with using this…
I’m really happy with using this company. Have tried both recycled and bamboo and don’t see big difference between the two so will opt for more sustainable recycled in future. Sure, the paper is not as soft or luxuriant as expensive well known brands but I’m fine with that, and so is my family. Love to support a company striving to be more ecologically minded and take as much of my business away from greedy corporations and supermarkets as possible! Thank you.
Very disappointed with the quality and…
I’ve been very disappointed with the overall quality and performance of both the toilet roll and kitchen roll. The toilet roll doesn’t flush properly and takes far too long to break down, which means using extra water just to clear the bowl. That completely undermines the sustainability claims. It’s also caused drainage issues because the paper stays intact instead of disintegrating the way a toilet roll should.
The kitchen roll was no better. Compared with the Amazon rolls we normally subscribe to, we had to use around three times as much just to achieve the same result. That makes it wasteful, not cost‑effective, and certainly not sustainable in day‑to‑day use.
For an eco‑branded range, both products created more problems than they solved. The only positive was the customer service as the refund process was quick, straightforward, and handled very well.

Svar från Naked Paper
I've been a happy user for years now
I've been a happy user for years now.
I started buying from Naked Paper during the pandemic. I like their low-environmental impact, and most of all, their toilet rolls are really nice to use - not the most beautiful to look at, but really nice. Also, kudos for not wrapping each roll in individual paper like another eco brand!
Another plus is their constant effort to become ever more sustainable and improve their factory. I enjoy reading their marketing emails because you see all the work this company put into their project.
Delivery is quick and, again, their boxes are fun to look at (I like to see how companies market themselves and these guys do an excellent job).
Ok so all good except last few months…
Ok so all good except last few months where i have made some queries and have received no answers to any of them. Total radio silence. I even went to check if they are still active. Yes they are. So if you read your reviews please reply to my emails. Your customer service really sucks!

Svar från Naked Paper
Love the whole experience. I love the loo and kitchen paper and…
I love the loo and kitchen paper and the fact it’s so “ethical” and I don’t have to worry about running out and enjoy the updates of what is happening in your factory.
Good products
Good products, easy to order (or change orders) online, and competitive prices. All whilst saving the planet!
Naked paper toilet roll
Naked paper toilet roll really has changed the way I think about toilet roll. Defiantly would not go back to supermarket brand. It’s strong, long roll really does go a long way. So no frequent roll change. I have a cesspit so didn’t want to change the complexities of that. Value for money. Delivered, neat box. Easily stacked. Easy to access due to the perforations. Strong cardboard middle. So rolls freely.I buy in bulk. So reducing my carbon footprint. Have enough to last a year. Brilliant
Excellent products and a great company
Excellent products and a great company. They do all the right things and are also excellent communicators - friendly and helpful. I use the toilet paper and kitchen roll and I'm very happy with them.
Great product from a manufacturer that really cares
Great product from a manufacturer that actually cares - it's not an eco 'trendy' brand but they really want to make a difference.
I've been using this brand for several years and it just keeps getting more ethical.
Very impressed
I'll never ever go back to bleached white dusty rolls.
Brilliant product
Brilliant product, reliable deliveries which are easily changed to suit changing needs. I’ve been using NP for approx 3 years. Once you adjust to the colour (we’ve all been brainwashed into thinking TP should be white or coloured but this is done with chemicals!!) you won’t look back….I would highly recommend NP!
I've tried the rest, now try the best…
I have used naked paper since it was naked sprout, I wouldn't go back to any other now, the paper is soft, I know I am helping the planet, and I no longer have any problems which White bleached paper caused, it is also delivered to my door.
Truly ethical paper
Truly ethical paper which is soft - you emotional and physical feel good products!
Just love this loo roll
Just love this loo roll. AND the kitchen roll and tissues. They work, the loo roll and tissues are comfortable to use and the kitchen roll ... well it's kitchen roll and it works. As environmentally friendly as you can get, excellent speedy delivery, really easy subscription.
From the heart of my bottom!
The rolls arrive at the scheduled time and I order as many as possible so that we have fewer deliveries (better for the environment). The paper is easy to detach from the roll when first using, and there's no bleach. I love the low footprint of the factory too. All in all my bottom is proud of its contribution to the planet!
Excellent products & experience from the most…
Excellent products from the most sustainable supplier of domestic paper products I have ever purchased from. I regularly purchase bulk toilet roll, kitchen roll and tissues. Excellent delivery service with minimal packaging.
I value the fact that they do not bleach their products. Also their efforts to make all parts of their business sustainable, striving for continuous improvement and communicating this to their customers.
Thank you for educating me about the toilet roll production process in an ethical factory.
This paper is sustainable
This paper is sustainable, where they are produced is as well. Good paper at a very reasonable price and delivered whenever you choose. I try to help the environment whenever I can and this paper, whether it be loo or kitchen roll is a great way. Highly recommended.
Soft, strong, unbelievably long, quality, ethical tissue, simply great!
I have been using for a few years now, and I am still shocked by how long the loo rolls last. I have to always adjust my order because I imagine I will get through a delivery faster. But end up extending it, every time. By the way this is no hastle for the company, they just change the delivery date. Have not bought loo roll or toilet roll from the supermarket in years. Love being able to walk past that aisle, as I used to have to go there a lot more often than I need to order now. Definitely easier, ethical, cheaper, no problem household paper solution for me. Love it.
Great quality sustainable loo rolls
Great quality loo rolls, kitchen rolls and tissues and all sustainably produced and packaged. Very convenient and reliable ordering and delivery service. We're very happy with our subscription.
Highly recommend for sustainability and convenience!
My family and I have used Naked Paper for a few years now and so it's obvious to say we love it! I like that it's as sustainable a choice that you can make without succumbing to discomfort!
We'd long used supermarket recycled toilet paper which was never going to be as soft as the brands that use all sorts of chemicals and processes, and we were fine with that. But what's even better with Naked Paper is that there's zero plastic involved - just delivery in a large cardboard box, and there's no extra unnecessary paper wrapping each individual roll. Having a subscription means I don't have to think about adding them to the shopping list and we always have a good stock of them. Delivery is simple and the price is reasonable for the convenience and the limited environmental impact. I highly recommend them. We use the bamboo kitchen towels also, so I can feel slightly less uncomfortable about using single use wipes!
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