My Waggle Omdömen 

510
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have the Waggle Pet Monitor and the New back-up camera. The back-up camera works great! It has not lost signal during trips. The monitor could be a bit bigger, but it works well. The Pet Monitor... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Clicked the email link to purchase subscription and apparently it was the wrong one. Cancelled and purchased the correct one. Now after being billed TWICE it says I have no active subscription. Called... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Terrible customer assistance. Monitor consistently starts reading way to high at least once a year amd will not reset. Waggle cares more a out trying to upset you more systems, equipment, and plans in... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have used my Camera pretty much everywhere I go in my RV around Southern California ane even out in the Desert where I leave my RV Camped miles away out in the middle of No Where and go out Riding... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Waggle constantly monitors the temperature & humidity in your vehicle and alerts you via text/email in realtime, so that you never have to worry about your pet's wellbeing.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

510 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(510)

44 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Obsessed with this pet monitor, HIGHLY recommend

I’ve been using my waggle pet monitor for several years now And honestly can’t say enough good things about it. I check it constantly throughout the day and I love that it doesn’t have limits like some of the other companies that I’ve looked into. I bring it with me to different locations all the time and keep it in my car if I need to run into the grocery or stop for errands while I have my dog. It gives me peace of mind that my dog is safe and even when I have my dog with me I keep it in my camper and can keep an eye on the temperature there. That came in handy on more than one occasion when I was having issues with my furnace which would’ve caused my water to freeze and cause damage to my camper. The app is great and very easy to use and I like that it also monitors humidity as well. I would recommend this to anyone who is interested in keeping track of their pets environment or their camper in general. I had a lapse in my subscription on my end and I hated not having it for a short time. I will always come back to waggle and continue using their services and would highly recommend them to anyone as well. The customer service has also been very helpful for me, They are very considerate and quickly solve any issues or concerns I may have had. Definitely go for it if you’re on the fence. Amazing product and great company!

20 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and company

We have been looking for a pet camera for our RV that did not require yet another monthly subscription. We have the Basic Plan, which is free of charge. It also works on our wi-fi. We love checking in on them and having peace of mind when we see they are fine. Thank you. Great product.

27 december 2024
Betygsatt 1 av 5 stjärnor

Not good service

The new one I bought to replace my old one isn't working. They said they were shipping me another one an it hasn't arrived. Now they want me to send the broken one back before they send me the replacement. They had no problem charging my credit card for my subscription without notifying me. They have my card on file so they can charge me if I don't send broken one back. The product is great if I could get another one that works like the one I have had for years.

17 december 2024
Betygsatt 5 av 5 stjärnor

Austin's Comfort

I'm still learning and learning how to be comfortable with the monitor and camera. Gives me peace of mind that I can monitor my big girl Austin when she is left in my Sprinter Van.....I like knowing Austin is safe and comfortable.

Big plus is Waggle customer service when I would reach out with questions ~ thank you!!!

5 december 2024
Betygsatt 4 av 5 stjärnor

The My Waggle service was a reliable…

The My Waggle service was a reliable pet monitoring service for our dog inside our fifth wheel. Unlike other services that require you to supply your own wireless service, everything is all bundled in making it easier.

31 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yearly subscriptions Update

I like the waggle but I was suprised to see that you can only do a monthly subscription. This is my second one and I was planning on doing a yearly like my first. There were no option of a yearly. $35 a month was not planned in my budget but I am figuring it out.....

Update - Waggle contacted me and was able to get it fixed for a yearly subscription. I am now happy with my products. I can track the tempature in the Van or Truck with no issues. I've changed my stars to a five star review.

28 november 2024
Betygsatt 1 av 5 stjärnor

Dont waste your money buying this…

Dont waste your money buying this product, its based out of india, returns are shady. Customer service is handled through email. Please spend your money somewhere else.

16 december 2024
Omdöme utan inbjudan
Logotyp för My Waggle

Svar från My Waggle

Hi Chris Shores,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

Betygsatt 2 av 5 stjärnor

The new Waggle doesnt work

The new Waggle doesnt work, and you disconnected my old one so now we have no knowledge of the temperature in the RV and no protection for our dog until the new one arrives and is connected. The Waggle people are difficult to understand with heavy accents. Still waiting for the new monitor.

24 november 2024
Logotyp för My Waggle

Svar från My Waggle

Hi Sue,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

Betygsatt 2 av 5 stjärnor

Hit and miss functionality

I have 2 "My waggle". One works ok; other has not worked since purchasing. It will send heat alert; electricity alert when it is plugged into outlet. Can't trust. Will be seeking a replacement or a refund from company. Not pleased with product

6 oktober 2024
Logotyp för My Waggle

Svar från My Waggle

Hi Linda,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

Betygsatt 2 av 5 stjärnor

The first unit didn’t even last a year…

The first unit didn’t even last a year before it failed. Then as a gesture you offer me a 10% discount off of a new unit which I bought about two weeks before black Friday where it was $20 less than I paid. I shouldn’t have has to buy a new unit a year in.

14 november 2024
Logotyp för My Waggle

Svar från My Waggle

Hi Brain,

We’re sorry to hear about your experience. Our support team will contact you shortly to assist and resolve your concerns. Thank you for your feedback!

Best regards,
Team Waggle

Betygsatt 4 av 5 stjärnor

The Waggle came in a timely manner

The Waggle came in a timely manner. It didn't come with a packing slip or receipt. Since it will be a gift, I will need to print the original order receipt, which unfortunately will tell the cost, when I give the gift for Christmas.

13 november 2024
Betygsatt 1 av 5 stjärnor

This company uses deceptive practices…

This company uses deceptive practices to lure you in as a new customer, and then raise your subscription price and automatically charge your credit card without your permission! I saw the extremely high charge for a 6 month subscription on my credit card statement. I immediately went into my account to cancel, thinking I would get a refund. Nope! They only cancel your subscription for the renewal time beyond the current one. When I called they told me it was not their policy to give refunds. I disputed the charge with my credit card company; but now have received at least 3 phone calls and text messages attempting to get me to drop my dispute with my credit card. They still won’t refund my money however! I will never deal with Waggle again!!

4 november 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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