My Vape Store Omdömen 

1 907
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a small issue with my online order over the bank holiday (completely my mistake), but the customer service was nothing short of outstanding. I emailed for advice and the team responded almost... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely fantastic so helpful & knowledgeable! Really helped us with an issue with a vape that wasn't bought from them either & went above & beyond! Absolutely recommend & would give more than 5... Se mer

Betygsatt 5 av 5 stjärnor

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It's a real pleasure to shop at My Vape. The people there are very knowledgeable, helpful and always pleasant to deal with. I've turned up with all sorts of questions but nothing phases them. It's a r... Se mer

Företaget har svarat

Företagsinformation

  1. E-cigarettaffär
  2. Batterier
  3. E-cigarettbutik

Skrivet av företaget

We are an independent chain of vape stores based in the southwest of England. We have vape stores in Devon and Bristol and also operate online. We put the customers first in helping you give up the cigarettes at the best value. We stock a large range of premium products to get you off to the right start in leading a healthier lifestyle.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 907)

11 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Great service

18 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

short and sweet! Thanks bud. Happy new years!

Betygsatt 5 av 5 stjärnor

Really know there stuff

Really know there stuff, excellent staff, really friendly

18 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks for that Jonathan! We learn it all inside and out, so you don't have to! Happy new years!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, excellent value for money, explained in detail how to use the vape I purchased, no hard sell either, really great little shop I will definitely be returning to again and again.
5 ⭐️⭐️⭐️⭐️⭐️

24 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks Shelley! So happy to hear you enjoyed your time with us and we hope to see you back in soon for any juices or bits you need going forward! Happy new years to you!

Betygsatt 2 av 5 stjärnor

Not impressed with the service I…

Not impressed with the service I got,the guy did not acknowledge me when I came in the shop,tried to ask questions about the mods I was looking at,felt like I wasn’t welcome,
Luckily I worked out what I wanted ending spending £77, currently looking elsewhere.

24 december 2024
Betygsatt 5 av 5 stjärnor

Great customer service every time…

Great customer service every time couldn’t be more helpful

23 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks John! Same great staff and service every time around. Expect the same great service through 2025 and beyond. Happy new year!

Betygsatt 5 av 5 stjärnor

Very impresive range of vape liquid & E…

Very impresive range of vape liquid & E cig devices. Friendly, well informed staff, helped me to find the right E-cig for me at a very reasonable price. I can totally recomend this place, very much worth a visit even though not in the town centre, it is very accessable with free parking. I will be using them again I am sure!

23 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks for taking the time to leave such extensive feedback Mark! It's all very helpful to us at this early stage of growing and developing this new branch for our customers. We're happy you've got on a treat with us! If ever you see room for improvement be sure to let us know. Our staff are quick to adapt to the ever changing needs and expectations of our customer base. Hopefully see you back in again soon and thanks again for the review!

Betygsatt 5 av 5 stjärnor

Blinding experience!

Great experience today! The two lads were extremely welcoming even while serving they acknowledged my entry to the shop! Both were extremely knowledgeable and bounced off each other very well! Great atmosphere!! Great selection of products. The one with the beard (sorry didn’t get his name) showed me how to set up my new device and explained all the functions so well. Best costumer service I’ve ever had in a vape shop!! Will definitely be coming back and recommending to the lads at work!!!

28 december 2024
Omdöme utan inbjudan
Logotyp för My Vape Store

Svar från My Vape Store

Every customer is important to us whether you're hoping to make a purchase or just out browsing. So happy to hear you've had exceptional service with us, but it's no surprise to us. Expect that same great service going forward! Hopefully you can make good use of us through 2025 and beyond. Thanks for your glowing review Robert we appreciate it!

Betygsatt 5 av 5 stjärnor

All I ever needed from a vape store

Guys are extremely knowledgeable, friendly too. With soooo many products on offer

13 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Love to hear it Nathan! Pop back in anytime for the same great services and range of products. For as many products as we have we're also quick to rotate them, so you never know what new bits we may have in for you to try!

Betygsatt 5 av 5 stjärnor

Attentive staff

Attentive staff, willing to take time to help and don’t over sell

20 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Nice of you to notice! We don't upsell at my vape store. We take the time to make sure you leave with the products that are right for you! Hope you've enjoyed your holidays and hopefully see you in again soon!

Betygsatt 5 av 5 stjärnor

Staff are really nice and helpful any…

Staff are really nice and helpful any you need if they don’t have it they will do there best to get it for you

21 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

That's exactly right! If you don't see what you're after all you have to do is ask and if we can get it in for you we're happy to so so! Hope you've been enjoying the holidays Haydn!

Betygsatt 1 av 5 stjärnor

Vape store torquay. AWFUL SERVICE


Hi there, at approximately 2.30pm today 23rd Dec we visited Torquay, my son purchased a vape from your store for myself. He immediately opened it outside and noticed it wasn't working. He is used to that model so I asked the assistant (Jam) to help. Initially he tried to assist and help diagnose problem but he then realised it was faulty and stated abruptly " nothing I can do, it's against the law for me to refund you" , I asked if he was certain and that there must be some assistance for us. He wasn't budging to assist. I left the store momentarily as I saw another customer waiting and to also retry the vape but to no avail. I then came back in and asked for details to call yourselves as I'm sure there must be a complaint system ? He aggressively told me in front of another customer to get out of HIS shop or else he will call the police.
I think you should know I'm proceeding with this matter through trading standards and will also leave as many trip advisor, Google and Facebook reviews that I can unless this is sorted. We have used all your other shops and never had anything like this happen. You should be aware you have a staff member who refuses customers the correct procedural information when receiving a faulty item. His attitude stank and I'm certain you'd like to know about this. When I left the store the customer and even security told me that "that guy is known for it".
Just rang my bank and told them the situation they they will refund me then pursue you if it's not remedied.
Thank you. Hope you assist

23 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Local store with good staff

Very helpful staff and reasonable prices.

21 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks for that Terence! Glad to hear you've got on well with us and can continue to make good use of our services in the New Year!

Betygsatt 5 av 5 stjärnor

Extremely helpful and friendly staff

Extremely helpful and friendly staff

12 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Love to hear it! Thanks Amanda! We appreciate you taking the time to leave us such positive feedback. Hope you've enjoyed this holiday season and hope to see you again in the new year!

Betygsatt 5 av 5 stjärnor

Super fast dispatch ordered Wednesday…

Super fast dispatch ordered Wednesday evening arrived Friday morning. Very competitive prices would highly recommend. Thank you to all the staff at Newton Abbot store

18 december 2024
Logotyp för My Vape Store

Svar från My Vape Store

Thanks for that Michelle. Whether you're shopping in store or online you can expect the same great service from us. Expect the same in 2025 and beyond! Happy new year!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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