My Tiny Concierge Omdömen 

7
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Researrangör
  2. Resebyrå

Skrivet av företaget

My Tiny Concierge è un servizio di concierge boutique che trasforma il viaggio in Italia in un'esperienza autentica e senza stress. Specializzati nelle principali città d'arte come Roma, Firenze, Venezia e Napoli, offriamo un'assistenza personalizzata che va oltre il turismo di massa. Il nostro portfolio include servizi premium curati nei minimi dettagli: trasferimenti aeroportuali con autisti privati, biglietti per musei e attrazioni senza code, tour esclusivi con guide esperte, esperienze gastronomiche autentiche e sistemazioni selezionate in appartamenti di charme e camere di design. Ci distinguiamo per l'approccio su misura: ogni cliente riceve attenzione dedicata, con consigli personalizzati e assistenza continua. Il nostro team di esperti locali svela i segreti delle città italiane, dai ristoranti nascosti ai panorami mozzafiato lontani dalle folle. Non siamo semplici intermediari, ma veri partner di viaggio che anticipano ogni esigenza. Che si tratti di un trasferimento all'alba, una prenotazione last-minute o una richiesta speciale, siamo disponibili 24/7 tramite il nostro sito, email o WhatsApp. My Tiny Concierge trasforma il soggiorno in Italia da una semplice vacanza a un'immersione nella dolce vita, combinando l'efficienza di un servizio professionale con il calore dell'ospitalità italiana.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(7)

6 omdömen under de senaste 12 månaderna

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Vi kontrollerar omdömen

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I booked for May 13 to May 19

I booked for May 13 to May 19. 6 nights at Tiny House Esquillino. Very quick response and assuring my arrival will be smooth when we arrive.

10 februari 2026
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Svar från My Tiny Concierge

Thank you so much for your kind review!

We’re delighted to hear that you appreciated our quick communication and that you’re feeling reassured about your upcoming stay from May 13 to May 19 at Tiny House Esquilino.

Our goal is always to make every arrival smooth and stress-free, and we look forward to welcoming you very soon. If there’s anything you may need before your trip, we’re always here to help! ✨

Betygsatt 5 av 5 stjärnor

My Tiny Concierge- The Best

My Tiny Concierge offers so many different experiences and my tours with them have been excellent. Everything from booking, payment, communication and ticket pick-up was reliable and seamless. Our tour guides were knowledgeable and professional. I will always use My Tiny Concierge when booking activities in Italy☺️

29 november 2025
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Svar från My Tiny Concierge

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our experiences and that everything—from booking to ticket pick-up—felt smooth and reliable. It’s great to know our guides helped make your tours memorable as well.

We truly appreciate your trust and can’t wait to welcome you back for more adventures in Italy! 🇮🇹✨

Betygsatt 5 av 5 stjärnor

Great location in Rome.

Great location in Rome.

30 oktober 2025
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Svar från My Tiny Concierge

Thank you for your kind words! We're so glad to hear you enjoyed the location. We hope to welcome you back to Rome again soon! 🇮🇹✨

Betygsatt 5 av 5 stjärnor

They were easy to use

They were easy to use, set up fantastic experiences that we will never forget!

29 augusti 2025
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Svar från My Tiny Concierge

Dear Blair,
thank you so much for your kind words! We are delighted to know that everything was easy to arrange and that we could help create such memorable experiences for you. Our team is always here to make your trip special, and we truly appreciate your feedback.

We hope to welcome you again soon for more unforgettable moments!

Betygsatt 1 av 5 stjärnor

This is not a hotel

First of all, we used the apartment pick up service and the driver dropped us off and didn't tell us where we needed to go. (It was 90 euros which is 30 euros more than a regular taxi. We found this out when we went back to the airport at the end of our holiday). We had to phone a number to find out how to get into the hotel. Which wasn't clear at all. We had to go through 3 doors with codes that didn't work. There was no staff to welcome us. The last straw was the room wasn't cleaned at check in time. We were told the cleaning service wasn't booked for that day, so we had to wait an hour and a half for them to find another cleaning service to clean the room. I wish I had taken photos of the room! My son wasn't well either, and all he wanted to do was lie down. The photos you see on booking.com are not reality. In the end we booked into a nice clean hotel with actual people to talk to that had amazing friendly service. We do not recommend these apartments.

18 augusti 2025
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Svar från My Tiny Concierge

Dear Gillian,
thank you for sharing your experience with us. We are sorry to hear that your stay did not meet your expectations, and we would like to clarify a few important points:

1) Our company provides a concierge service for tourists, offering private transfers, guided tours, and tailored experiences. We are not responsible for the direct management of the partner accommodations.

2) A private transfer service cannot be compared to a public taxi. The fare includes a dedicated, tailor-made service, and may be subject to surcharges, especially during nighttime hours.

3) On our website, we always provide detailed information about the services purchased. We appreciate your feedback as an opportunity to remind all our guests to carefully read the service description before booking. For any questions or clarifications, our team is always available via WhatsApp at +39 351 350 4832.

We would also like to highlight that such a severe judgment strongly penalizes our company, where every day our staff work with dedication to meet the needs of our guests and provide the best possible service.

Betygsatt 5 av 5 stjärnor

Very responsive

Very responsive, friendly, and great suggestions.

16 april 2025
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Svar från My Tiny Concierge

Thank you so much, Kim! We're truly happy to hear you found our team responsive and friendly, and that our suggestions added value to your experience. It was a pleasure assisting you, and we hope to welcome you again soon for another seamless and personalized journey!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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