Trying to arrange a return and refund but ZERO customer service. No response to numerous emails and no telephone or postal address. AVOID.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We did lots of research about cat tracking devices, both radio and GPS variety. We bought this because it's a decent size and supposedly more reliable and accurate than GPS devices, and we're really... Se mer
in 6 month stop working , to buy battery SR 1130 impossible , nobody sells need to wait 2-3 month for delivery , no service from tabcat !!!!! no chat no phone number
We succesfully trained our cat Bailey to come home when she hears the tabcat beeping. Our walks through the neighbourhood with the remote control probably make the neighbours wonder 😅, but it works e... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Our patented RF-based technology is accurate enough to find your cat in the house as well as in neighbouring gardens & streets. They may not travel far (cats are very territorial), but they can get trapped in sheds or garages, stuck up trees, or chased by dogs and become disorientated. Tabcat can track your cat up to 122 metres in clear line of sight and guide you right in to their location, within 2.5cm. Rest assured that while your cat is in range, you should always be able to find them.
Kontaktuppgifter
Devonshire House, WD6 1QQ, Borehamwood, Storbritannien
- +442082070880
- sales@mytabcat.com
- mytabcat.com
3,6
Medel
474 omdömen
Ingen aktuell inbjudningshistorik
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Better than I expected
So happy with this product. Works really well. I have peace of mind now to let our gorgeous boy outside. Glad we don’t have any ongoing payments with GPS options and the tag is quite small which is another plus. Thank you again
17 maj 2023
Replaces the one that first came out
I had the original one and decided to upgrade. Providing it is easier to put a new battery in the handset when the time comes, as opposed to the old original handset then all will be great!
17 maj 2023
Good tracker but wish it did not switch…
Good tracker but wish it did not switch off after a few minutes. Probably not good if your cat goes a long distance - best if just in the immediate neighbourhood.
16 maj 2023
We fixed the tag to a thin rope…
We fixed the tag to a thin rope inbetween the Rc tower and a Rc glider.
As it happened the tower lost the rope due to malfunction. After a while we found the rope in a field. The distance when the first LED showed up was about 60 meters... but after all we found it!
21 maj 2023
Good product
Good product, great service. Very prompt postage. Relatively short range but seems to work well.
13 maj 2023
This is a great tracker for homing in…
This is a great tracker for homing in on the exact spot. I have it attached to a GPS collar and if that safety collar opens and comes off or my cat is trapped in a neighbours shed etc I always find. The older style round button and case are great and fit on to any collar with ease but they are sadly now discontinued and this new losenge shaped version, whilst attractive and compact, is EXTREMELY difficult to slide over the catches on most collars especially my GPS collars, hence I have only given 4 stars. I appreciate the problems the company experienced during the pandemic in sourcing parts, which does seem like an excuse used by many similar companies in order to change the style of their product, but surely they must know what a struggle these cases are to fit onto collars!! I can't understand why companies try to fix what isn't broken and then make products worse.
22 maj 2023
Omdöme utan inbjudan
Fast and efficient delivery
Product well packaged, arrived in 10 business days as advertised.
24 april 2023
Lost within 2 days
Unfortunately he lost his collar within 2 days and I have walked my own and my neighboring properties looking for the collar (following the tracking device) and have been unable to find it. Bit disappointed.
22 april 2023
Svar från Mytabcat
Hello,
We are extremely disappointed to hear this.
We recommend ensuring your cat is familiar and comfortable with a new addition to his or her collar before letting them out. This is to avoid your cat from removing.
Tabcat also comes with a 30day money back guarantee, so that customers can test the range and in their area. Range varies depending on location, You’ll get a different range in different areas, depending where you locate based on the environment. Although the range may be reduced through these factors, Tabcat still works through walls and doors and is designed to help find your cat in the house, neighbouring gardens, streets, or even stuck up a tree.
We suggest locating from a high vantage point, which will help improve the range.
For further assistance, please contact us directly sales@mytabcat.com
Thanks,
The Tabcat Team
Poor Customer Service
Customer service has never been great with this company. They offer a good product but lack the ability to keep their regular customers happy. I have been buying tabcat for over 14 years now. I recently purchased another set as my last one gave up after a year. Within days of ordering my tabcat, the company sent out a general email offering a discount on the product I had just purchased. When I contacted them to ask if they would reimburse me the discount, as I just ordered days before, i was told no, as discounts can only be redeemed at checkout. Why is it that other companies have no problem honouring their promotions in similar situations. If it wasnt for the fact that tabcat are the only manufacturers, I would definitely buy elsewhere.
20 april 2023
Nice product but not intuitive to work
Nice product but not intuitive to work, would like a small info display and not just beeping.
Shorter range then expected.
16 april 2023
Great app
Great app. Cat went missing a week after I got TabCat. Walked up and down the street calling out his name but no response from my cat. Then I remembered I had TabCat. I went and got it and then went out into the street again. Within 5 minutes I got a signal and then honed in on it. And there he was. In a neighbours garage. We had walked passed the garage calling out his name but cats being cats he did not respond. So, without TabCat we would have missed him and would have had to rely on him finding his way home. Well done and thanks to TabCat.
16 april 2023
Have used tab cat for a long time…
Have used tab cat for a long time wouldn't use anything else
14 april 2023
It has only a very short distance in…
It has only a very short distance in which it can track the transponder. Therefore not very helpfull in finding a cat.
9 april 2023
very good
very good. Good for finding cats. It would be even better if you could extend the reach of the radio waves
24 mars 2023
Happy Western Australia
We ordered in Western Australia from the UK online site, received confirmation of order within 24hrs and dispatch once processed, Have now received our order took 15days to arrive but this time slot fell over Easter Public Holiday period.
Thank you for your prompt and efficient service.
22 mars 2023
great service and quick postage.
16 mars 2023
Arrived quickly and it works exactly as promised.
The website was easy to use. The Tabcat kit arrived in my country within two weeks. It was easy to set up and it works well. Straightforward and excellent.
13 mars 2023
The product was delivered as described…
The product was delivered as described and works as described.
30 mars 2023
Lovely and useful gadget
I lost my tabcat last year so I had to buy a new one this year.
I have not tried it yet but it was very easy to program it and make it work.
Since there is a light on the cattab I think it will help me find my cat. Also the fact that it covers more ground is a big plus. Thank you!
13 mars 2023
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