Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,1
9 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 12 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a complete SCAM!!!!
I ordered two dresses and they didn’t look anything like the advertised product. Their website also lacks return instructions so I tried emailing them. They responded but seem to have blocked me because I couldn’t send a second email.
If they had zero stars
Ordered on 10th December for a birthday on 16th knew it might be tight but that's ok as I could use them as a Christmas present it's Christmas Eve still no boots only had tracking confirmation yesterday and they won't be delivered until 27th . Orders from china arrive quicker . Tried emailing them no response calling them the number provided doesn't connect will never order off this site again
Avoid at all costs quality is terrible can not get refund came from china I have officially been scammed do not order from this firm
Buy a tracksuit for winter , it came very light ,neck too large. The return will cost 26,22 while I bought the product 44 pounds . Please try to catch improve the quality of your product people are not getting money easily
Very bad chinese quality coat cost £70
Shein have the same one for £17.
Can not go for refund, have to return it to China.Avoid at all cost!Scammers!
Ordered a coat which was awful when it arrived and did not fit - had no response from them about returning the coat. DO NOT USE
I ordered a Teddy Bear king coat reddish brown . It cost me £45.00
As soon as it arrived I realised the cost was not very well made - it looked more like a cheap bathrobe thank a long coat!!!
I emailed them straight away and sent them pictures which was well over a week ago but I have had no details from
Them on how to retune this coat.
Would NEVER buy from them again.
Dishonest scam artists. Ordered a dress, it didn't fit. Followed their return policy and they started off by offering me certain percentages that they were willing to refund, before totally ghosting me. Had to get my bank involved and the money finally got fully refunded. A shame as the clothes are nice but the business model and the ethics behind it is a sham.
Svar från Mystique Fashion
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide. Please reach out to our support team again with your order details so we can review what happened and make sure this doesn’t occur in the future. We truly value your feedback and the chance to make things right.
For anyone who is not aware. When these scumbags rip you off, you can inform your card provider, it doesn't matter if it's a credit or debit card, and they will pursue them and get your money back. Don't let them get away with it!
I don't need help! After many emails asking for a refund and being told I must pay return postage to China, I told my bank and they forced a refund even though Mystique staff kept saying no. Debit Card comes with a lot of the same benefits as credit cards.
Svar från Mystique Fashion
We’re sorry to hear about your experience and understand your frustration. This doesn’t reflect the level of service we aim to provide. Please contact our support team with your order details so we can look into what happened and try to resolve it for you.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
