My Perfume Shop New Zealand Omdömen 

752
•
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This is the first time I have bought a perfume from My Perfume. I am very pleased with their excellent customer service. Aubrey was lovely, and very helpful and kind, answering all my queries. I order... Se mer

Betygsatt 5 av 5 stjärnor

Received my samples that I ordered and they smell absolutely amazing! Delivery took a while but 😍 Thank you so much to Nicole for keeping in touch with me while waiting for the stock to arrive. I rea... Se mer

Betygsatt 1 av 5 stjärnor

Worst experience I’ve ever had. Waited an extra week past the delivery date, then emailed them to see what was going on. They said they were waiting on a shipment for one of the perfumes and asked... Se mer

Betygsatt 1 av 5 stjärnor

I suspect all the other reviews are correct. I placed an order, it showed on the site it was being despatched from Auckland warehouse. I was sent an email from them with tracking that only takes yo... Se mer

Företagsinformation

  1. Parfymaffär

Skrivet av företaget

Hi there, we're My Perfume Shop. A quick word from us. The rating on this profile is far lower than the experience that the overwhelming majority of our customers tell us they have. Here's why. A particular review platform thrives on collecting negative reviews, then charges companies excessive fees to help “fix” the damage. They encourage businesses to ask customers for reviews to counteract the bad image this particular platform itself helps create, mixing in a few positive ones to balance things out. The reality is that most people don’t go out of their way to leave positive reviews unless prompted, but they absolutely will go out of their way to leave negative ones. This particular platform knows this and exploits it. In our opinion, it’s nothing short of entrapment. We're not alone in this. A quick online search brings up many small businesses describing the same thing. In our view, when a platform controls which reviews appear and offers a paid plan as the route to a healthier profile, a low score often says more about the platform than the business behind it, which is why many large retailers carry low scores on this particular platform, too.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

752 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 22 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(752)

471 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing Price for Quality Products …

I wish to express my gratitude to The Perfume Shop for their amazing products. I ordered multiple items from their website and when one of my items were out of stock I was given a refund and a discount fee for my next order. I loved the secure packaging and the automatic response to my questions.

3 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM

SCAM, have ordered 3 months ago and they kept saying it’s delayed .. Do not buy from here it’s all lies .

29 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

HUGE SCAM

HUGE SCAM. DO NOT BUY !
1-open a DISPUTE with your BANK and credit card report them and get your money back !
2- EVERYONE Lodge a LEGAL COMPLAINT to the Australia and New Zealand Consumer and Commerce Commission AND sue this scam.

24 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Buyer Beware

Myperfumeshop is registered to an Individual/Soletrader in Australia, not even GST registered..red flag. The
New Zealand companies office shows address registered to 'The Crate' which is simply a shared office space for rent as a front, probably just the cheapest option. Wheres the Auckland factory office? No filing returns because there is no factory with robots that supposedly fulfill and dispatch orders from Auckland as advertised on the website shipping info. False advertising.. buyer beware

25 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Can recommend

My last order very recently was delivered in just a couple of days and was perfect especially as it’s a perfume now difficult to find. The first order was much slower for some unknown reason.

15 september 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

A very harrowing experience with this business

A very harrowing experience with them. It took me 39 emails and about 4 months to finally get my orders though they were not what I ordered. Some of them had to be compromised for whatever was available in their stock as they were not ready to refund. I would definitely not recommend them though I do not personally like to discourage any business. Wish you might get better with time!!

15 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfection online

I bought a 30ml bottle of a favourite perfume recently and the whole experience was very positive. I find it difficult to find smaller size perfume containers, but I prefer them as perfume does deteriorate over time. My order was quickly dispatched, well packed and arrived in perfect condition.

10 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

This is my now go to place for my…

This is my now go to place for my EDT's. They are exceptional quality with a good range of scents for all budgets. My specific like is that i love to try new scents and the new to old filter makes sure I get the latest one. My only bugbear is that if it isn't in stock in Auckland, it can take up to a month to arrive. But then, good things take time as they say.

26 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A reputable perfume source for Hermes

I have used Hermes perfume for years 24 Faubourg. It is hard to get in New Zealand. I was delighted to come across 'My Perfume Shop Australia'. I didn't want to buy from some unknown website, not knowing if I was going to get the genuine article. The response of this business was professional and speedy, and since that a follow up which is much appreciated. I would definitely recommend them to anyone trying to find a unique perfume not readily available in stores in New Zealand. Thank you.

20 september 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dont even bother ordering off these…

Dont even bother ordering off these guys!
Their service is absolutely rubbish, orders take FOREVER to show up.. When you ask them you just get a generic email back which doesnt explain anything whatsoever.

Looks like they are an Aussie run business maybe?
Support NZ business instead and save yourself a headache.

25 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional service

Professional service. Order was shipped and delivered timeously. Website has user-friendly navigation. Will shop again at the My Perfume Shop New Zealand online store.

15 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Another amazing experience with my…

Another amazing experience with my order. Everything arrived today in perfect condition, beautifully packed and exactly as expected. I honestly love ordering from here because the service is always so smooth, the products are gorgeous, and the delivery is super fast.

Thank you so much for the excellent service and for making every order such a lovely experience. I’ll definitely be ordering again and highly recommend you to anyone looking for great perfumes and reliable service. ❤️

طلب تاني وصل النهارده والحقيقة كالعادة تجربة جميلة جدًا ❤️ كل حاجة وصلت بحالة ممتازة والتغليف جميل جدًا والطلب زي ما كنت متوقعة بالظبط.

بجد بحب أطلب من هنا لأن الخدمة ممتازة والبرفانات تحفة والتوصيل سريع جدًا. شكرًا جدًا على الخدمة الرائعة والاهتمام، وكل مرة بطلب فيها بحس إن التجربة مميزة فعلًا.

أكيد هطلب تاني وأنصح أي حد بيحب البرفانات ويدور على خدمة مضمونة وسريعة إنه يجربهم. ❤️

24 september 2026
Omdöme utan inbjudan

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