This is the first time I have bought a perfume from My Perfume. I am very pleased with their excellent customer service. Aubrey was lovely, and very helpful and kind, answering all my queries. I order... Se mer
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Det här tycker kunderna
Received my samples that I ordered and they smell absolutely amazing! Delivery took a while but 😍 Thank you so much to Nicole for keeping in touch with me while waiting for the stock to arrive. I rea... Se mer
Worst experience I’ve ever had. Waited an extra week past the delivery date, then emailed them to see what was going on. They said they were waiting on a shipment for one of the perfumes and asked... Se mer
I suspect all the other reviews are correct. I placed an order, it showed on the site it was being despatched from Auckland warehouse. I was sent an email from them with tracking that only takes yo... Se mer
Företagsinformation
Skrivet av företaget
Hi there, we're My Perfume Shop. A quick word from us. The rating on this profile is far lower than the experience that the overwhelming majority of our customers tell us they have. Here's why. A particular review platform thrives on collecting negative reviews, then charges companies excessive fees to help “fix” the damage. They encourage businesses to ask customers for reviews to counteract the bad image this particular platform itself helps create, mixing in a few positive ones to balance things out. The reality is that most people don’t go out of their way to leave positive reviews unless prompted, but they absolutely will go out of their way to leave negative ones. This particular platform knows this and exploits it. In our opinion, it’s nothing short of entrapment. We're not alone in this. A quick online search brings up many small businesses describing the same thing. In our view, when a platform controls which reviews appear and offers a paid plan as the route to a healthier profile, a low score often says more about the platform than the business behind it, which is why many large retailers carry low scores on this particular platform, too.
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Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 22 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing Price for Quality Products …
I wish to express my gratitude to The Perfume Shop for their amazing products. I ordered multiple items from their website and when one of my items were out of stock I was given a refund and a discount fee for my next order. I loved the secure packaging and the automatic response to my questions.
Great communication awesome value and…
Great communication awesome value and the item was tracked well during delivery. The product was fantastic
SCAM
SCAM, have ordered 3 months ago and they kept saying it’s delayed .. Do not buy from here it’s all lies .
HUGE SCAM
HUGE SCAM. DO NOT BUY !
1-open a DISPUTE with your BANK and credit card report them and get your money back !
2- EVERYONE Lodge a LEGAL COMPLAINT to the Australia and New Zealand Consumer and Commerce Commission AND sue this scam.
Great place to order a perfumes and the…
Order no. #232353
Great place to order a perfumes and the best prices in whole New Zealand, will
Order again
Buyer Beware
Myperfumeshop is registered to an Individual/Soletrader in Australia, not even GST registered..red flag. The
New Zealand companies office shows address registered to 'The Crate' which is simply a shared office space for rent as a front, probably just the cheapest option. Wheres the Auckland factory office? No filing returns because there is no factory with robots that supposedly fulfill and dispatch orders from Auckland as advertised on the website shipping info. False advertising.. buyer beware
Loved the service and appreciated the…
Loved the service and appreciated the team getting back to me. Will order from them again. Order #552257
Can recommend
My last order very recently was delivered in just a couple of days and was perfect especially as it’s a perfume now difficult to find. The first order was much slower for some unknown reason.
Best online perfume store!
Great and easy way to get a variety of perfume. Lots of options, is reliable and always comes. Would recommend!
A very harrowing experience with this business
A very harrowing experience with them. It took me 39 emails and about 4 months to finally get my orders though they were not what I ordered. Some of them had to be compromised for whatever was available in their stock as they were not ready to refund. I would definitely not recommend them though I do not personally like to discourage any business. Wish you might get better with time!!
Perfection online
I bought a 30ml bottle of a favourite perfume recently and the whole experience was very positive. I find it difficult to find smaller size perfume containers, but I prefer them as perfume does deteriorate over time. My order was quickly dispatched, well packed and arrived in perfect condition.
This is my now go to place for my…
This is my now go to place for my EDT's. They are exceptional quality with a good range of scents for all budgets. My specific like is that i love to try new scents and the new to old filter makes sure I get the latest one. My only bugbear is that if it isn't in stock in Auckland, it can take up to a month to arrive. But then, good things take time as they say.
Best prices in New Zealand
Best prices in New Zealand.
Happy team of helpful staff
Gary Balogh
Order number. 236976
A reputable perfume source for Hermes
I have used Hermes perfume for years 24 Faubourg. It is hard to get in New Zealand. I was delighted to come across 'My Perfume Shop Australia'. I didn't want to buy from some unknown website, not knowing if I was going to get the genuine article. The response of this business was professional and speedy, and since that a follow up which is much appreciated. I would definitely recommend them to anyone trying to find a unique perfume not readily available in stores in New Zealand. Thank you.
Dont even bother ordering off these…
Dont even bother ordering off these guys!
Their service is absolutely rubbish, orders take FOREVER to show up.. When you ask them you just get a generic email back which doesnt explain anything whatsoever.
Looks like they are an Aussie run business maybe?
Support NZ business instead and save yourself a headache.
The perfumes are not as ordered initially but I have made the changes
The perfumes are as ordered. Yes there may have been delays with my order but Aubrey has been very good with updating and offering solutions. I will continue to use My Perfume, I understand that you cannot be held responsible for issues with suppliers. Karen
so affordable!
Professional service
Professional service. Order was shipped and delivered timeously. Website has user-friendly navigation. Will shop again at the My Perfume Shop New Zealand online store.
Another amazing experience with my…
Another amazing experience with my order. Everything arrived today in perfect condition, beautifully packed and exactly as expected. I honestly love ordering from here because the service is always so smooth, the products are gorgeous, and the delivery is super fast.
Thank you so much for the excellent service and for making every order such a lovely experience. I’ll definitely be ordering again and highly recommend you to anyone looking for great perfumes and reliable service. ❤️
طلب تاني وصل النهارده والحقيقة كالعادة تجربة جميلة جدًا ❤️ كل حاجة وصلت بحالة ممتازة والتغليف جميل جدًا والطلب زي ما كنت متوقعة بالظبط.
بجد بحب أطلب من هنا لأن الخدمة ممتازة والبرفانات تحفة والتوصيل سريع جدًا. شكرًا جدًا على الخدمة الرائعة والاهتمام، وكل مرة بطلب فيها بحس إن التجربة مميزة فعلًا.
أكيد هطلب تاني وأنصح أي حد بيحب البرفانات ويدور على خدمة مضمونة وسريعة إنه يجربهم. ❤️
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