Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Recently started using MyPay ans had aome questions when I was due my first payment. Phoned customer service and was supported and provided with the information I needed to put my mind at eas... Se mer

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Betygsatt 5 av 5 stjärnor

They are the best in UK ! Customer service absolutely amazing , communication very good . They are very polite , efficient and they pay on time . They even let you know if you taxe code change be... Se mer

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Betygsatt 5 av 5 stjärnor

I was put at ease from the start despite my reservations about calling with a small tax query which turned out to have a very simple explanation. Super helpful telephone advice was given & I'll be... Se mer

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Betygsatt 3 av 5 stjärnor

My pay takes to long to receive your money after you have paid them the full amount out of your check they only start off paying you $22 to $11at a time within 24hrs so basically it will take you alm... Se mer

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Företagsinformation

  1. Lönestjänster
  2. Bokföringsfirma

Skrivet av företaget

MyPay have been providing an umbrella payroll solution to workers since 2007. Our friendly and experienced advisers are always on hand to ensure that every aspect of our service is clear and concise, so you can see exactly how your pay is calculated and how you benefit from being an employee of MyPay. If you would like any advice on your existing or upcoming assignments please feel free to call on 0161 428 3993


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

89 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Mypay have always been very supportive…

Mypay have always been very supportive to my needs since i joined them. They have an amazing team and their customer service is Excellent !! I would recommend them to anyone that needs an Umbrella company.

18 april 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Clive,

Thank you for your wonderful feedback about MyPay.

We aim to provide all of our customers with the highest levels of service. It's great to hear that throughout your time with MyPay, you have experienced exactly that.

Thank you for choosing and recommending MyPay.

Kind regards,
MyPay Team

Betygsatt 5 av 5 stjärnor

The team are always happy to help and…

The team are always happy to help and support any questions I have. I’ve been bitten by dodgy umbrella companies trying to sell tax avoidance products. MyPay is clear on what you pay and how it’s paid. I’d fully recommend them.

17 april 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Mark,

Thank you for taking the time out to write a review for MyPay.

Compliance, clarity and excellent customer service team are some of the areas we take great pride in at MyPay.

It's great to hear that your experience with an Umbrella Company this time, has been much more positive. We hope to continue to provide this level of service throughout your journey with MyPay.

Thanks,
MyPay Team

Betygsatt 5 av 5 stjärnor

I have used the services of Mypay for…

I have used the services of Mypay for around 4 years and always had a wonderful experience. Pay is processed on time, communication with the team is excellent. David J who is my direct contact, is extremely helpful, patient and responsive.

Comparatively priced to other umbrella companies, defintely a recommended service.

17 april 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Dominique,

Thank you for your wonderful feedback.

It has been a pleasure to have you as a long standing customer of MyPay. David has been with MyPay since our inception and is a great asset to our business.

We will pass on your feedback to him.

We look forward to supporting you throughout your MyPay journey.

Thanks,
MyPay Team

Betygsatt 5 av 5 stjärnor

Clear and prompt information.

The officer ('Aqsa Z') understood the question/requirement perfectly and answered promptly and clearly with the information.

15 april 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Dr Raj,

Thank you for taking the time out to write this review.

It has been a pleasure to have you as a customer of MyPay. We look forward to continuing to provide this high level of service to you.

We will pass on your feedback to Aqsa.

Thanks,
MyPay Team

Betygsatt 5 av 5 stjärnor

Outstanding Performance in detailed…

Outstanding Performance in detailed customer services and effective communication in between provided by Michelle ..

25 mars 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Kim,

Thank you for your feedback.

It's a pleasure to have you as a customer of MyPay. We will be sure to pass on your feedback to Michelle and the rest of our team.

Kind regards,
MyPay Team

Betygsatt 5 av 5 stjärnor

Mypay review

Michelle and the team at mypay are great. I am moving into a permeant role which is why I unfortunately won't be needing their services. They are a fantastic company. Everyone I've ever dealt with there has been a pleasure to speak with. They go above and beyond and nothing is too much trouble. I would highly recommend them.

14 mars 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Shireen,

Thank you for taking the time out to provide your lovely feedback.

Our customers are at the heart of everything we do at MyPay. It's great to see that you have experienced that through your dealings with Michelle and the rest of our team. We have passed on your feedback to them.

Should you consider a contract role in the future, please do not hesitate to reach out to us.

We wish you all the best in your new role.

Thanks,
MyPay Team

Betygsatt 5 av 5 stjärnor

My Pay. My Experience

My Pay.
I found it so easy to contact this Company. They contacted me weekly to remind me of any invoices due. So polite & extremely helpful. I can highly recommend them and will definitely use them for my next contract.
Thank you. Pamela

14 mars 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Hi Pamela,

Thank you for taking the time out to write this feedback.

It has been a pleasure to have you as a customer with MyPay. Our team are always happy to help - it's great that you have experienced this also.

We look forward to supporting you on your next contract.

Thanks,
MyPay Team

Betygsatt 5 av 5 stjärnor

MyPay are excellent

As a contractor I receive my pay through umbrella companies. I find MyPay to be extremely professional and astute in delivery of their services. They have a good audit and governance structure in place which ensures correct taxes / NI contribution's are paid and all money handled by them is properly accounted for. The team are helpful and informative and nothing is ever too much trouble. I can’t recommend MyPay enough.

7 mars 2024
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you very much Joe for your feedback. MyPay

Betygsatt 5 av 5 stjärnor

Would recommend

My pay have been straightforward and quick with replying to my queries.

27 september 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

Maternity leave payments happily sorted and now getting payments

Well i had issues with payments for maternity leave. I contacted David J, and he sorted my payments on that real day. I received payment the same day. I have worked for mypay company since 2017 and David J has been my first contact manager. He has always sorted any payment problems if any. He replies to all emails and offers good helpful advise if i am stuck with payment decisions. I recommend him.
Ps: i was surprised that they offer maternity pay! given we are freelancers. Their service is spot on. Thanks to the dedicated team in my case thanks to David J.

Jojo

18 augusti 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

myPay has been always great regarding…

myPay has been always great regarding any queries. Each and every staff member has always helped me immensely.
Many many thanks to Kim Jones who has always responded to my emails extremely quick and helped me through everything. Thanks Kim!

1 juli 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

I have a fantastic customer relations…

I have a fantastic customer relations manager Kim Jones, really makes this easy for me always responds and explains everything. 10/10

17 juli 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

MyPay Umbrella for easy working life and good payments every week.

Ask yourself what you would like to receive from your umbrella company, kindness, understanding, support, advice and knowledge. There is only one umbrella company in the UK and that is MyPay, where you will be able to get all these answers and explanations for your payslip or any of your concerns regarding payment, which will be solved with one call to MyPay. And if you are lucky enough to get and talk to Kim Jones, your day will be filled with satisfaction because all your questions will be answered satisfactorily. I believe in the professionalism of MyPay And every Locum staff needs MyPay for a good night's sleep because they are there just for us to make our hard work day in the NHS easier.
Zlatko Ovcina, overseas pharmacist

18 maj 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

Excellent A Star service

Excellent service - attention to detail, supportive, professional, friendly - the list goes on…
I contracted for 20yrs now and have been with a few umbrella companies - this the best service I have received from an umbrella company and I would recommend them over and over again !

31 maj 2022
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

professional company

Happy with their communication when I need an explanation.

2 mars 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us a review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

I worked through this company for many…

I worked through this company for many years and felt I received support whenever I needed it, excellent advice, excellent service, Stephen was always very quick to respond to me. He organised and paid me early if I needed this. Expert help, very professional, very good at explaining anything at all, patient and kind too. I’m only leaving them as I don’t need the service now but would definitely recommend them 100%

13 januari 2023
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us such an amazing review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, professional team, Account manager has been so helpful, I’ve been with this team for number of years

12 december 2022
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you for taking the time to leave us such an amazing review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Betygsatt 5 av 5 stjärnor

Really good experience using my pay…

Really good experience using my pay especially Megan my account manager. Queries answered quickly and efficiently - cannot recommended highly enough.

8 december 2022
Omdöme utan inbjudan
Logotyp för MyPay

Svar från MyPay

Thank you Lewis, for taking the time to leave us such an amazing review! We truly appreciate your feedback.

Thanks again,

The MyPay Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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