Very happy with our purchase, the woman who served me was so genuinely helpful and knowledgable and the mattresses are incredibly comfortable. Delivery team went out of their way to help as well. Than... Se mer
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Det här tycker kunderna
Purchased online and my order was ready for pickup very soon after. I always have fantastic service by staff when I go instore, from the retail staff to the guy who helped load my car. I’m so disappoi... Se mer
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I had to do 2 seperate orders online which was great, the thing that got me was that a guy who worked in the warehouse rang me to confirm that I indeed made a purchase of 2 identical items and that it... Se mer
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I liked the simplicity of the whole transaction, everything was like clock work , it took me under 5 min to buy item online .... I must say I tried to purchase from harvey norman but after 20 mins I w... Se mer
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Företagsinformation
Skrivet av företaget
John Williamson opened the doors to John's Furniture Warehouse back in 1990 and he and his family have been serving the good people of Dunedin and Otago ever since. Over the years My Mate John's has built a solid reputation based on two simple principles: value and service. No one buys bigger or carries more stock than John and that’s why he can offer immediate delivery at a lower price. Today John’s Furniture Warehouse is the biggest independent furniture and bed store in the South Island and sells to customers nationwide!
Kontaktuppgifter
25 Stafford, 9016, Dunedin, Nya Zeeland
- 03-4790088
- sales@mymatejohn.co.nz
- mymatejohn.co.nz
4,9
Utmärkt
245 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Great communicators
Great communicators, freight was fast and received well with no damage.
I purchased a bed online and I can say I’m very happy with quality of purchase and customer service. I will use My Mate John’s furniture shop again.
22 april 2025
Svar från My Mate John's Furniture Warehouse
Thanks so much for the lovely feedback, Dean! We're thrilled to hear you're happy with the bed and that everything went smoothly with your purchase 😊
Damaged Furniture Received
The furniture I received was chipped when I opened it! The service and quality overall had been good but I was so disappointed to see the furniture damaged.
25 april 2025
Svar från My Mate John's Furniture Warehouse
Hi Charlotte,
We are so sorry to hear that the product you received wasn’t in perfect condition. If you would please send some photos of the damage to us directly, sales@mymatejohn.co.nz (and let us know whether the boxes had any sign of damage from delivery) we can assess what has happened and contact the delivery company to let them know. We would love to try and remedy the issue as best as possible. Hear from you soon.
Professional friendly and helpful!
28 april 2025
Svar från My Mate John's Furniture Warehouse
Hi, thanks for taking the time to post a review :) Hope you enjoy your purchase!
Online purchase / not seen
Online purchase / not seen.
Price was great
Product was great
Delivery was easily sorted
Job done ✔️
22 april 2025
Svar från My Mate John's Furniture Warehouse
Thanks JM! That’s exactly how we like it—simple, smooth, and sorted. Glad everything went well and hope to help again soon! ✔️😊
Fantastic customer service!
Fantastic customer service!. Immediate response. The largest range we could find in dunedin.
19 april 2025
Omdöme utan inbjudan
Svar från My Mate John's Furniture Warehouse
Hi Nic! We're so glad we could help and that you found what you were looking for in our range :)
Amazing service
Amazing service, very helpful with all questions (even on public holidays via the messenger chat), couch is exactly what we wanted, very happy :)
19 april 2025
Svar från My Mate John's Furniture Warehouse
Thanks a lot for your kind words Brittany! We're so pleased everything worked out just how you hoped. It was a pleasure helping you, and we’re glad you’re loving your new couch. Feel free to reach out anytime — we’re always happy to help!
Great to deal with love the recliner
Great to deal with love the recliner
Quick and easy purchase very happy and great prices
14 april 2025
Svar från My Mate John's Furniture Warehouse
Hi Karla, thanks for taking the time to post a review. We’re so glad you love your recliner 😊
Great service
Great service, friendly phonecall after making the order, delivery arranged no hassles.
29 mars 2025
Svar från My Mate John's Furniture Warehouse
Thank you Aimee, we're so glad to hear everything went smoothly for you. We hope you enjoy your purchase! :)
Always number one
Easy to deal with. Politely mannerisms. I've always gotten my furniture pieces from my mate John. Dinning table, buffet table, entertainment unit and coffee table all from my mate John. Good quality and prices.
29 mars 2025
Svar från My Mate John's Furniture Warehouse
Hi Sharne, thank you so much for your wonderful support over the years! We're thrilled to hear you've been happy with your furniture and experiences with us. We truly appreciate you choosing My Mate John for your home!
Fast easy delivery
Easy ordering and great conversations. Fast delivery of an amazing product
3 april 2025
Svar från My Mate John's Furniture Warehouse
Thank you Dianne, we're so happy to hear you had a smooth ordering experience and are enjoying your new purchase
Why is everything wrapped in plastic?
I was happy with the products ordered and would have given a higher rating if the product wasn't wrapped in plastic
31 mars 2025
Svar från My Mate John's Furniture Warehouse
Hi Steve, thanks so much for your feedback! We're glad you’re happy with your products. We appreciate your comment about the packaging — we’re always looking for ways to improve and will keep this in mind for the future.
Can't wait to get new furniture
Great to deal with haven't gotten new furniture yet but I am looking forward to it i would recommend to any one .
31 mars 2025
Svar från My Mate John's Furniture Warehouse
Thank you Susan! We’re so excited for you to receive your new furniture and we’re sure you’re going to love it
Excellent product and delievered in a…
Excellent product and delievered in a good amount of time
14 mars 2025
Svar från My Mate John's Furniture Warehouse
Thank you Cheryl for your feedback. We’re so glad to hear you’re happy with your purchase 😊
Svar från My Mate John's Furniture Warehouse
Hi Marina, thank you for your kind words! We're thrilled you had a great experience with our team 😊
Svar från My Mate John's Furniture Warehouse
Thank you for your feedback Liz. We’re so happy to hear that!
Great helpful service
29 januari 2025
Svar från My Mate John's Furniture Warehouse
Thanks Susan for taking the time to give us feedback :)
Svar från My Mate John's Furniture Warehouse
Hi Nick, thanks for your great feedback! We're glad you scored a great deal and are loving the comfort. Enjoy your purchase! 😊
Svar från My Mate John's Furniture Warehouse
Thanks Louie for taking the time to post a review, enjoy your purchase :)
Perfection!
Prompt delivery, quality product, sales rep was extremely helpful and went above and beyond the call of duty, and put the customer first. Will definitely order from here again!
28 januari 2025
Svar från My Mate John's Furniture Warehouse
Hi Hudson, we truly appreciate your kind words! We take pride in going the extra mile to create the best shopping experience for our customers. Enjoy your purchase, and we’d love to help you again in the future! 😊
Service people are very great and all…
Service people are very great and all set for when you pick up
27 januari 2025
Svar från My Mate John's Furniture Warehouse
Thank you Michael for the great feedback! We're happy to hear the team had everything sorted for a smooth pickup 😊
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