Toen de Mylky binnenkwam, ging ik meteen aan de slag om oatmilk te maken. De eerste zelfgemaakte melk was snel klaar. Trots op de smaak en duurzaamheid en dat ik het zelfgemaakt heb. Ik vindt het ook... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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Not sure what happened as the machine was around £150 and had amazing reviews fast forward to last month selling them for £29, only checked reviews after and have not received any order and no respons... Se mer
TOTAL SCAM I would give them a 0 of there was an option. I have been in dispute for ages. Had a delivery that was a cheap milk brother instead of the actual 140 pound milk making machine. Made va... Se mer
Same as the last review ('Dreadful'). Machine wasn't working, lid actually came off while trying make the Mylk milk. The (expensive) glass bottle that I also purchased has a spelling mistake but the... Se mer
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Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible service by Mylk and Evri
Terrible service, 3 weeks on and ordered with ‘Express delivery’ it is still not here.
Support from Mylk and Evri dreadful. Hasn’t been sent by Express as promised.
Tried to cancel but they won’t. I’m inclined to refuse the parcel if it arrives but unsure if the legal position if I do. My advice? Buy something else, don’t Try Mylk.
I love this thing now but I have to say…
I love this thing now but I have to say that when I first got it delivered,the lid wouldn’t seal. There was an E 1 error message. I looked it up in the book that came with it and it said that the lid was not sitting well. I could tell because it was a gap. I actually fixed it because the gasket is not big enough so I wrapped rubber bands around it, to hold the gasket in place, and create less room on the lid so that it would be snug. This worked like a charm and now I’m really enjoying my cashew milk. Hope this review help somebody out there. It took exactly 3 rubber bands to fix the lid.
Disappointing service and product
Same as the last review ('Dreadful'). Machine wasn't working, lid actually came off while trying make the Mylk milk. The (expensive) glass bottle that I also purchased has a spelling mistake but these guys aren't interested in customer support. I sent a video of the lid turning, which stops the machine working, but despite this still happening they won't replace or refund. Now keeping the lid in place with some masking tape!
This was supposed to be a nice gift for my wife... I hope people read these reviews before thinking about buying from these guys. I wish I had ...
Dreadful
Dreadful.
Machine doesn’t work, expensive to return and in my case took 5 months to get a refund, had to resort to raising a claim through PayPal. Oh and they challenge any less than positive reviews and try to have them removed. Don’t buy.
good experience
I brought the machine. Made great product, but broke after 3 weeks. Contacted the company and they requested a video could see it was not working and sent a replacement. Only downside is I would have liked a basic recipe book to come with it. I hope this one lasts longer.
Shipping took FOREVER
Shipping took FOREVER! Ad said express shipping with tracking. Ordered April 30, I was still waiting on May 18. Tracking number provided was not recognized in the US, so totally in the dark and although customer service was quick to respond all they could say was, "it's on it's way from their Italian manufacturer" However, once it got to the US, the tracking appeared to indicated it was shipped from China. Information was too vague for me to say for sure. Why say "express shipping with tracking"? When that is clearly not the case. Finally arrived and instructions were vague at best. I would not recommend. Have only attempted to use it once so far and experience was underwhelming at best. Perhaps I will find better recipes than those provided. I will update if my experience improves.
Still no refund
Still no refund. It’s been going on since I paid over £40 for the item to be delivered back to Italy, tracked plus customs. They’ve tried to tell me it’s not been received but it’s been sitting at customs since beginning February.
They’ve tried telling me it didn’t pass customs and has been returned to UK whilst omitting to show the real reason on their screenshot.
I’ve shown them that the item has been shipped back to UK because the ‘addressee hasn’t collected it’
Now they’re saying that’s not true… a scam.
I’ve reported to Shopify.inc who allow this company to sell this awful product and run their shoddy customer service on their platform.
I suggest others do the same.
Will threaten you if you post a review
Will threaten you if you post a review
"We would like to inform you amicably that you have made a false statement and we have all the necessary evidence to prove it (you have not placed an order, moreover the return address is stated in the policy), and that you have used inappropriate and defamatory terms (see online defamation legislation).
We request your immediate deletion of the review liable to civil and criminal prosecution according to the law.
If the review is not deleted within 24 hours, we will proceed with sending a letter to our legal representative with a request for damages due to the defamation and misrepresentation of our Brand.
I wish you a good day,
Mylk Support Team"
DO NOT buy from this company
DO NOT buy from this company. Machine does not make plant milk & was faulty. Customer service is dreadful & tried to argue against consumer rights act. Thankfully I paid via PayPal & I was protected as product was not sold as fit for purpose. AVOID at all costs
Do not buy from this company they are a fraudulent company and don’t hold there policy promise…
Do not buy from this company if you live outside of Italy cost me $80 to send this machine back with insurance but they are making every excuse to leave the item sit in customs so it gets sent back to me and I give up on it.. customs has tried to contact them but they are ignoring contact as to not claim the return so they don’t have to give me a refund.i have read this on other sites regarding this company I wish I had read before I brought they disclose money back guarantee because they know if you buy outside Italy or hey can do this let it sit in customs and pretend customs hasn’t contacted them even though the customs post has send me all the documents to show they have sent the documentation to them they are just ignoring it, they are making so many excuses for no contact. Not impressed at all don’t waste your money with this company they are a fraud. This has been going on for months dealing with there excuses. I will be posting this on every site and platform I possibly can to make sure no one else gets scammed from this company.
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