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Good communication, long delivery and incorrect product sent originally however this was replaced without fuss

Everything was perfect! The communication was flawless, delivery as expected and even arrived earlier than expected, the product was beautiful and in perfect condition, and precisely as advertised on the website. Even follow up communication after receiving the gift was flawless! Thank you!

Lovely apron. Beautifully made. Nice material. Perfect aesthetic for my Bonsai tending . Thank you

Thank you getting my replacement cutlery to me, AND BEFORE CHRISTMAS! I so appreciate that!

The product was exactly like the picture and well packaged. The only reason for the 4 star is that there could be better information regarding delivery times. This was for a present for someone who lives at a distance and I used the tracker but it did seem to be delayed on the updates. This did cause concern but when it arrived we were very happy with the items. It is going to make a lovely present

Chinese products for sale, falsely marketed here as Japanese! I ordered the "10 Pairs of Chopsticks Morioka". Morioka is a city in Japan, and the product description says "Japanese wooden chopsticks", so the website clearly indicates these are Japanese chopsticks. But when I received the product, the words on the box are all in Chinese. The label on the front says "Chinese food culture" and the manufacturer on the back is in Yiwu City, Zhejiang Province, which is in China, not Japan. False advertising! Do not buy if you are looking for Japanese chopsticks.

UPDATE several weeks later: I received a response from this company. It only confirms my negative opinion of them. They should have admitted that they falsely advertise the product as "Japanese wooden chopsticks", and they should have revised the product description to say the chopsticks are made in China. But they did no such thing, and the false marketing continues on their website. It's one thing to engage in false advertising. It's a step further to not admit it when called out on it. If you prefer to do business with ethical companies, I recommend you shop elsewhere.

It was promptly delivered and, moreover, was so beautiful. I bought it as a gift but, oh, the temptation to keep it myself. A really lovely spoon.

Gift card arrived on friend’s birthday as ordered on website. They have yet to choose their present so unable to comment further. Thank you

The lamp arrived safely and well packaged. It seems very well made. I still LOVE the design.
The only disappointment is that the color appeared richer in most of the photography. The actual is more pale. I plan to sand it down and apply a richer stain. So it has not been mounted yet.

love the bedding quality. i am chemically sensitive so really struggled to find bedding which would not trigger me. but these are eco clean, no issues for me, and i am very sensitive. love the look and feel of the bedding too. my kids chose their own patterns and love them too

I love this shower curtain with its Japanese design.

Fantastic quality and service

I was hoping that it would arrive in perfect as new condition, then it did. On top of that, they gave free socks, that's 6 star service.

Very good customer service. Great products - and very well packaged. Highly recommend.

Product is beautiful, exactly as pictures and shipping time was not too long!

i was scared bc ordering from another continent and you never know but the sandals were great they also came with socks and came on time, also at first the website didn’t tell me when they were going to be delivered and i was worried so i emailed and i got a reply immediately which was great.

The fabric is beautiful as is the finish and the communication was clear and helpful and prompt

Delivered faster, no issues