Ceci fait suite à mes précédents commentaires. Je veux mentionner que le CEO et co- fondateur de My HiRelief a pris le temps de lire mes commentaires et de m’adresser un courriel personnel. Il a vra... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love the product, but hate how they manage their ordering and complaints. I received a code for 20% off my order which was a large one ($1191.78) The code didn't work and I never received my 20%... Se mer
Företaget har svarat
I am 76yrs old living on ss only. I am having surgery next week . I have been trying to seek help with total relief subscription and orders . First, want to say, total relief is an outstanding prod... Se mer
Företaget har svarat
BUYER BEWARE! I tried to purchase the buy 2 get 1 free for $34.95/jar which should be $69.90, but they tried to charge my card for $127.54. After numerous emails with them they REFUSE to honor the te... Se mer
Företaget har svarat
3,8
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve had two different surgeries one in…
I’ve had two different surgeries one in November one in February, and it has been a lifesaver for me at night time with my peripheral neuropathy. Thank you.
9 juni 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Lori,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that our product has been a lifesaver for you at night and has helped provide relief for your peripheral neuropathy following your surgeries.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort, healing, and wellness!
Kind regards,
Aga
MyHiRelief
Easy ordering and a good product to…
Easy ordering and a good product to help with aches and pains.
12 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi there,
Thank you for your review! We're delighted to hear that you found the ordering process easy and that our product has been helping with your aches and discomfort. Your feedback is greatly appreciated and motivates our team to continue providing quality products and service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It was really helpful having Abby help me
It was really helpful having Abby help me with the problems with my order. Abby was very helpful before and after my last order.
I’m really happy with your product it has helped me over the last few months.
Thank you for your Service
2 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Karen,
Thank you for your 5-star review! We're delighted to hear that Abby was able to assist you with your order and provide helpful support both before and after your purchase. We'll be sure to share your kind words with her.
It's also wonderful to know that our product has been helping you over the past few months. Your support means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Betty with HiRelief helped me
Betty with HiRelief helped me. I love the product but am not ready for a new shipment. I could not figure out how to postpone my order and Betty was able to quickly take care of it and confirm when my next shipment would be sent. THANK YOU for making the process so much less stressful.
10 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Jennifer,
Thank you for your 5-star review! We're delighted to hear that Betty was able to quickly assist you with postponing your next shipment and provide the confirmation you needed. It's wonderful to know that she helped make the process much less stressful for you.
We're also thrilled to hear that you love the product. Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
this product works wonders on my pain…
this product works wonders on my pain and cramps cant believe how well it works and very quick
11 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Mark,
Thank you for your 5-star review! We're delighted to hear that the product has been working so well for you and that you've experienced quick relief. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My husband has constant pain from…
My husband has constant pain from spondylosis of his spine with permanent nerve damage and neuropathy from diabetes. He has tried everything on the market and numerous doctors treatments but nothing had worked until MyHiRelief magnesium cream. It gives him immediate relief from all the above. Thank you very much for this great relief!
11 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Carolyn,
Thank you for your 5-star review! We're truly grateful that you took the time to share your experience. It's wonderful to hear that our magnesium cream has made a meaningful difference for your husband and has helped provide him with relief.
Your kind words and support mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you and your husband continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
Customer service has been top notch…
Customer service has been top notch working with me. This is the only product that has helped relieve the pain in my knees. Thank you for helping me.
3 juni 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi John,
Thank you for your 5-star review! We're delighted to hear that our customer service team has provided you with excellent support and that our product has helped relieve the discomfort in your knees. Your kind words mean a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great product and very good customer…
Great product and very good customer service.
Total relief is very effective for my joint pain and some arthritis issues. A very pleasant smell, not like some of the menthol scented creams.
9 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Judy,
Thank you for your 5-star review! We're delighted to hear that Total Relief has been effective for your joint discomfort and arthritis concerns, and that you enjoy its pleasant scent. It's also wonderful to know that you've had a positive experience with our customer service team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
This has been a horrible experience…
This has been a horrible experience from the get go. First off, they lied and said that I could get a product “upgrade” INSTEAD of the original product this means a move away from the original product, right? No! This means they changed my order to include both the original product And the new one and charged me on a recurring basis! There was no invoice while ordering that showed this! There is no phone number so you can’t dispute anything except by email. They have said they are refunding some $, but so far not. This has been going on for a week. Do not trust this company!
4 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi there,
Thank you for sharing your experience. We understand how frustrating this situation must have been, particularly regarding your order, billing, and refund expectations.
We'd like to respectfully clarify that MyHiRelief is committed to providing transparent checkout and order confirmation information. Promotional offers and subscription options are presented during the ordering process, and our support team is available to help clarify any questions regarding an order or billing.
We also understand your concern regarding communication. Our support team provides assistance via email to ensure every inquiry is documented, tracked, and resolved as efficiently as possible.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
It Works
The product seems to be working as advertised. A person just needs to get in the habit of placing the patch on 2 hours before they are ready for bed.
11 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Scott,
Thank you for your review! We're delighted to hear that the product seems to be working as advertised for you. We also appreciate you sharing your experience and helpful tip about applying the patch before bedtime.
Your feedback is valuable and may help others get the most out of their experience. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Buyer Beware
I was going to order it, then changed my mind. The next day I tried to cancel my order, but they told me it was too late, and it had already been processed. I never received the product. I did argue over emails to try and get my money back, so they offered me a partial refund to give it a try. I agreed to the refund. After I agreed to the refund, I got an email saying that we’re sorry to see you go. I never got my money back and I never received the order that they had said was already processed and couldn’t be canceled. Due to personal issues, I didn’t have the time or energy to continue arguing. I’m out $116. Buyer beware.
2 mars 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Donna,
Thank you for sharing your experience. We understand how frustrating this situation must have been, especially when you expected both your refund and your order to be resolved.
Once an order enters our fulfillment process, it may no longer be possible to cancel before shipment. However, our team remains committed to assisting customers with delivery, return, and refund requests in accordance with our policies.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Ease of use
Ease of use, great lasting relief from my osteoarthritis.
9 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Irene,
Thank you for your 5-star review! We're delighted to hear that you find the product easy to use and that it has provided you with long-lasting relief. Your kind feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
It worked great on every body part I…
It worked great on every body part I put it on, it's nice to feel relief!
9 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Chris,
Thank you for your 5-star review! We're delighted to hear that the product worked so well in every area where you applied it and that it's been nice to experience the relief you were looking for.
Your kind words mean a great deal to our team. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Doesn't work
Doesn't work. 90 day money back guarantee is fake. They will only refund unopened items. They will convince you to upgrade to 2.0 then send the original and only offer 20% back for not sending the upgraded item. Absolute rip-off
11 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Katharine,
Thank you for sharing your experience. We understand how disappointing this must have been when the product and refund process did not meet your expectations.
We'd like to respectfully clarify that MyHiRelief honors its 90-Day Money-Back Guarantee in accordance with the terms of the policy, and our support team works to assist customers with refund requests and order concerns on a case-by-case basis. We also strive to ensure customers receive the products they ordered, and if there is ever a discrepancy, we're committed to reviewing and resolving it.
I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Svar från MyHiRelief
Hi Margaret,
Thank you for your 5-star review! We're delighted to hear that you think the product is very good. Your support and kind feedback mean a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Svar från MyHiRelief
Hi Audrey,
Thank you for your 5-star review! We're delighted to hear that the product has been supporting your better sleep and that the automatic subscription helps ensure you always have your supply available.
We appreciate you sharing your experience with us. Thank you for choosing MyHiRelief, and we wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I like and use the product but have…
I like and use the product but have been unable to cancel my subscription. Now I have 8 unopened jars plus one I am using. Way too much for one person.
8 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi there,
Thank you for sharing your feedback. We're pleased to hear that you like and use the product, and we understand your concern about accumulating more jars than you currently need.
I’d like to personally review your subscription cancellation request and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Sadly, I had to cancel my refill subscription
Sadly, due to a health issue and an unknown future, I am canceling all my subscriptions, including yours.
Anna was very kind and offered to help me adjust my scheduling. I was not able to take her up on the offer, but she was gracious and took care of my needs quickly, including a follow up message for my file.
10 juli 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi there,
Thank you for your 5-star review! We truly appreciate you taking the time to share your experience. We're glad to hear that Anna was able to assist you with your subscription request and provide the support you needed in a timely and thoughtful manner.
We understand that circumstances can change, and we're grateful for the opportunity to have supported you. Your kind words about our team mean a great deal to us.
Thank you for choosing MyHiRelief. We appreciate your support and wish you all the best.
Kind regards,
Aga
MyHiRelief
It works very well so far we use it…
It works very well so far we use it everywhere thank you
10 juni 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Tami,
Thank you for your review! We're delighted to hear that the product is working very well for you so far and that you're finding it useful whenever you need it. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
DHL doesn’t come here.
My order status said the package was being delivered via DHL, which doesn’t service this rural area. Long after the delivery time passed I got the delivery via US Mail. Which was really great! I just wondered if you can check addresses with DHL and use USPS right away, cutting down on delivery time.
26 juni 2026
Omdöme utan inbjudan
Svar från MyHiRelief
Hi Nola,
Thank you for your review! We're glad to hear your order arrived safely.
We also appreciate your thoughtful feedback regarding the shipping carrier. Delivery methods may vary depending on the destination, and in some rural areas, DHL works with local postal services such as USPS to complete the final delivery. Your suggestion is valuable, and we'll share it with our team as we continue looking for ways to improve the delivery experience.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.