MyHiRelief Omdömen 537

TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

The product helped my wife with her neuropathy pain, the website makes is near impossible to impossible to cancel your subscription. Another problem with the website is the high pressure sales/long... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This pain relief cream is great! I do quite a bit of sports and I use it regularly on my shoulders. And I bought for my mom too, to use on her knees. And the support team is very helpful. I made a mis... Se mer

3,7

Medel

TrustScore 3.5 av 5

537 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I am a very active 86 year old woman…

I am a very active 86 year old woman with peripheral neuropathy for about 25 years. I tried all the pills with no relief. I very skeptically ordered 3 jars if Toral Relief. After 2 weeks of use, I was so impressed that I gave a jar to my neighbor, who after 2 weeks placed her own order.
I then shared a jar with my daughter-in-law's dad. He has since ordered his own and now I am waiting to hear from my son whom I shared a jar with. It was quite amazing to finally find something that works. All l can do is say Thank Youu Total Relief.

1 april 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Loretta,

Thank you so much for taking the time to share such a heartfelt experience with MyHiRelief.

We’re truly honored to hear that Total Relief has helped provide comfort after so many years of dealing with peripheral neuropathy, especially after trying many other options without success. It’s incredibly meaningful to know that your positive experience inspired you to share the product with family, friends, and neighbors as well.

Your story and kind words genuinely mean a lot to our team, and we’re very grateful you decided to give Total Relief a try despite your initial skepticism.

Thank you again for your trust, support, and wonderful feedback.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

Great all around exxperience from start…

Great all around exxperience from start to finish. Willbuy more as needed. Works great

17 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Thomas,

Thank you so much for taking the time to share your wonderful feedback with us.

We’re very happy to hear that you had a great overall experience from start to finish and that the product worked so well for you. Knowing that you would purchase again means a great deal to our team.

Thank you again for your support and for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

Customer service was excellent

Customer service was excellent. They resolved my problem amicably. Keep it up.

15 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Chander,

Thank you so much for your kind feedback and for taking the time to share your experience with us.

We’re very happy to hear that our customer service team was able to resolve your concern amicably and provide a positive experience. Delivering supportive and fair assistance to our customers is extremely important to us.

Your encouragement truly means a lot to our team. Thank you again for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

Received response from CEO

The response from the CEO was at the very least very gracious. I sure appreciate the response and the update on my shipping. I will review again upon using but my five was based on his quick response and dedication to his product. I am very happy at this point.

11 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Susan,

We understand how important it is for you to receive your order on time, and we appreciate your continued patience.

Regarding speaking with someone directly, our phone lines are currently undergoing maintenance and upgrades. At this time, we are only able to accommodate support requests via email. This allows us to keep a detailed written record of all communications, which helps us track and resolve issues most effectively. Please know that Hi Relief is a legitimate business, and our support team is available to help review your shipment status and order details.

While we strive to deliver every order as quickly as possible, occasional delays may occur due to fulfillment demand, inventory availability, carrier processing, weather conditions, or transit-related issues outside of our direct control. We understand how disappointing this can be, especially when customers are relying on timely delivery.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Betygsatt 5 av 5 stjärnor

A very good experience!

The person who handled all of my requests was great to work with and responded appropriately.

22 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Paul,

Thank you so much for taking the time to share your positive experience with us.

We’re very happy to hear that the team member assisting you handled your requests appropriately and made the experience easy and pleasant to work through. Providing responsive and supportive customer care is extremely important to us.

We truly appreciate your kind feedback and your support of MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

My experience with Total Relief

Aga was understanding about what I wanted to do about reordering this product and I was do grateful for that. It is a rare thing these days.

26 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Lea,

Thank you so much for your thoughtful and kind feedback.

I’m truly glad I was able to assist you regarding your reorder concerns and help make the process more comfortable for you. Providing understanding, patience, and support to our customers is very important to us, so your words genuinely mean a lot.

Thank you again for taking the time to share your experience with MyHiRelief. Your support is greatly appreciated.

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

They advertise shipment within the US…

They advertise shipment within the US is 3 to 5 days. My order was processed on 14 May and I won’t receive it until 30 May

26 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Richard,

We understand how important it is for you to receive your order on time, and we appreciate your continued patience.

While we strive to deliver every order as quickly as possible, occasional delays may occur due to fulfillment demand, inventory availability, carrier processing, weather conditions, or transit-related issues outside of our direct control. We understand how disappointing this can be, especially when customers are relying on timely delivery.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Betygsatt 5 av 5 stjärnor

Almira was awesome!

Almira was awesome!! He went out of his way to be sure my needs were met! What more could you ask of a ‘happiness specialist ‘??

25 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Diane,

Thank you so much for taking the time to share your experience with MyHiRelief.

We’re truly happy to hear that Total Relief has helped provide comfort and relief for the joint pain you’ve continued to experience, especially after your knee and hip replacements. We also understand how important it is to find supportive alternatives when certain pain medications may not be suitable.

It means a great deal to know that the product has made such a positive difference for you, and we’re very grateful that you decided to give Total Relief a try.

Thank you again for your trust and support.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

I have both my knees and hips replaced…

I have both my knees and hips replaced but I have still had issues with joint pain in my feet and shoulders. I have issues with taking pain meds and since I have started using Total Relief cream I find the pains are now, once I apply the cream are a thing of the past. I am so glad I took the gamble and bought Total Relief.

26 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Joanne,

Thank you so much for taking the time to share your experience with MyHiRelief.

We’re truly happy to hear that Total Relief has helped provide comfort and relief for the joint pain you’ve continued to experience, especially after your knee and hip replacements. We also understand how important it is to find supportive alternatives when certain pain medications may not be suitable.

It means a great deal to know that the product has made such a positive difference for you, and we’re very grateful that you decided to give Total Relief a try.

Thank you again for your trust and support.

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

Product excellent

Product excellent, Shipping, Tracking information updates poor. Excellent response from customer service but I was never told the truth about the lack of product availability for shipping. It took almost a month to receive my order. Not Good!

22 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Robert,

Thank you for taking the time to share your experience with us. We truly appreciate your kind words regarding the relief you experienced and are glad to hear that the product helped improve your knee discomfort. It’s also wonderful to know you felt confident enough to share Total Relief with friends from your church community.

At the same time, we completely understand your frustration regarding the delivery delay. We recognize how important timely shipping and accurate delivery expectations are, especially when customers are looking forward to receiving relief as soon as possible.

While we strive to deliver every order as quickly as possible, occasional delays can occur due to factors outside our control—such as carrier-related issues.

Your feedback is valuable to us and will be shared internally as part of our continued efforts to improve inventory communication, tracking visibility, and overall shipping experience moving forward.

Thank you again for your patience and for giving Hi Relief an opportunity.

Best regards,

Aga
Hi Relief Team

Betygsatt 4 av 5 stjärnor

HiRelief- Andrea

Andrea, at HiRelief, was very helpful with sorting out my order. She was very prompt in answering the email and sorting out the account. She made my life less stressful, thank you

19 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Sonia,

Thank you so much for taking the time to share your experience with us. We’re very happy to hear that Andrea was able to assist you promptly and help resolve your order and account concerns smoothly.

Providing timely and supportive assistance is very important to our team, and it’s wonderful to know that Andrea helped make the situation less stressful for you.

We truly appreciate your kind feedback and your support of MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

From: Edelmira Gonzalez re: order no. NR 1296464

I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top it all she rewarded me with a little discount on my purchase. I was not able to get her name but THANKS TO HER because she was very patient with me & very respectful in dealing with my concern.

22 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Edelmira,

Thank you so much for taking the time to share your experience with us.

We’re very happy to hear that our customer support team was able to address your concerns clearly and help turn a stressful situation into a positive experience. Providing patient, respectful, and understanding support is extremely important to us, and your kind words truly mean a lot.

We’re also glad that the resolution and discount offered helped restore your confidence and satisfaction. Your feedback will certainly be shared with the team.

Thank you again for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 5 av 5 stjärnor

The MyHiRelier Suppose Team was great

The MyHiRelier Suppose Team was great. They were concerned about me cancel my order. They made sure that I was satisfied with the offering they gave me, which I was because of my fixed income.

Thank you.

18 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Marsha,

Thank you for taking the time to share your experience with us.

We’re very glad to hear that our support team was able to assist you with your cancellation request and work with you in a way that made you feel comfortable and supported, especially considering your fixed income concerns.

Customer satisfaction and understanding individual situations are very important to us, and we truly appreciate your kind feedback regarding the assistance you received.

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

You should be honest.I have tried to…

You should be honest.I have tried to call and contact you to cancel my order . But to no avail.your email address is a scam.Your company keeps talking money from my account for orders I have not asked for..

25 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Gladys,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and upsetting it can feel when trying to cancel an order or subscription and experiencing difficulty reaching support.

We would like to clarify that Hi Relief is a legitimate business and our support email channels are active and monitored by our customer care team. We regret hearing that your experience attempting to contact support did not meet expectations.

Please also note that recurring charges are associated with subscription selections made during checkout, though we understand how this may sometimes create confusion for customers.

We can't seem to locate your information in our system. Please contact our support team directly at support@myhirelief.com or contact me directly at aga@nw-project.com with your order information so we can investigate the matter further and provide assistance.

Best regards,

Aga
Hi Relief Team

Betygsatt 5 av 5 stjärnor

Such fabulous customer service here

Such fabulous customer service here. Fast, courteous response. Couldn’t ask for more. Great product thank you 🤩

25 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Sandra,

Thank you so much for your wonderful feedback and kind words.

We’re truly happy to hear that you had such a positive experience with both our customer support team and the product itself. Providing fast, courteous assistance and a great customer experience is very important to us.

Your support and encouragement mean a lot to our team. Thank you again for choosing MyHiRelief 🤩

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

Well , Nothing yet

Well I really don't know because I HAVEN'T RECEIVED MY ORDER. I placed my order on 5/14/26. Like ppl have said your quick to take our money but no sign of the Product. All I have gotten is an email saying it's in progress. I Would love to get my ORDER, MY HUBBY IS GOING CRAZY WITH FOOT PAIN ... I NEED TO KNOW WHERE IT IS. THANK YOU,
JULIE DULSKI.

14 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Julie,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and worrying it can feel to still be waiting for your order, especially when your husband is experiencing ongoing foot pain and you were hoping for relief as soon as possible.

Please know that once an order is placed, fulfillment and shipping timelines may occasionally be affected by processing demand or carrier transit delays. We understand how important timely delivery and communication are, and we appreciate your patience while your order is being processed.

We can't seem to locate your information in our system. Please contact our support team directly at support@myhirelief.com or contact me directly at aga@nw-project.com with your order details so I can investigate the matter further and assist you accordingly.

Best regards,

Aga
Hi Relief Team

Betygsatt 5 av 5 stjärnor

Pricing issues with my order

It took a little while to find the email and phone number to support for MyHiRelief. I was pleasantly surprised to hear back from them immediately. I was questioning the price. They told me that they would have to check my order first and then get back to me. They got back to me later the same day and because of all the confusion with the price, I was given a 20% discount. I can’t wait for my order to arrive!

9 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Joanne,

Thank you so much for taking the time to share your experience with us.

We’re very happy to hear that our support team was able to respond quickly, review your pricing concern, and help provide a satisfactory resolution. We understand how important pricing clarity and responsive communication are, and we’re glad we could assist you promptly.

We truly appreciate your patience and your kind feedback, and we hope you enjoy your order once it arrives.

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

I placed my order 2 weeks contacted…

I placed my order 2 weeks contacted company because I have not received my order and was told give them 24-48 hours for a response. They were quick to take my money but very slow to take care of the order. Just want my money returned. Poor decision on my part.

24 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Cynthia,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and disappointing it can feel when an order takes longer than expected to arrive, especially after already reaching out for assistance.

We also understand your concern regarding the response timeframe provided by support and the delay in receiving a resolution. While fulfillment and shipping timelines may occasionally be affected by processing demand or carrier-related delays, we recognize how important timely communication and order updates are to our customers.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Betygsatt 5 av 5 stjärnor

Service and product

Service is quick and any concerns are quickly dealt with. Product is also excellent.
Karen Whitmore

24 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Karen,

Thank you so much for taking the time to share your wonderful feedback with us.

We’re very happy to hear that you’ve had a positive experience with both our customer support team and the product itself. Providing quick assistance and addressing concerns promptly is very important to us, and it’s great to know the product has also met your expectations.

We truly appreciate your support and thank you for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Betygsatt 1 av 5 stjärnor

I have not recieved any product but…

I have not recieved any product but have been charged 240.00 at this point I would like a refund

3 maj 2026
Omdöme utan inbjudan
Logotyp för MyHiRelief

Svar från MyHiRelief

Hi Kathy,

Thank you for bringing your concern to our attention. We completely understand how frustrating and concerning it can feel to be charged for an order that has not yet been received.

We would appreciate the opportunity to further review your account, shipment status, and transaction details to better understand what occurred and assist you accordingly.

We can't seem to locate your information in our system. Please contact our support team directly atsupport@myhirelief.com or aga@nw-project.com with your order information so I can investigate the matter further and provide the appropriate assistance regarding your refund request.

Best regards,

Aga
Hi Relief Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer