EDIT: 22/12/25 after the below review, this was actually escalated to someone who would do something. We received both a refund and a replacement kettle which is satisfactory; once we had complained... Se mer
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Det här tycker kunderna
I was a little nervous (like a few other reviewers) but I bought the Aarke carbonator gift pack as a present. Ordered late night on a Saturday, delivered by Tuesday afternoon. Super quick servic... Se mer
Företaget har svarat
Very good seller. Ordered my DJI Mini 4 Pro drone 100 pounds less then in other stores and it arrived next day with no problems except no update on the progress of shipping till 10pm. Support responde... Se mer
Företaget har svarat
I was a little nervous to use my gizzmo because it looks like a fairly new company and the aarke water carbonator was cheaper than other well known websites. But I am so impressed by the service, th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
With the Tech world evolving so rapidly, it can be really difficult to keep up. At MyGizzmo we understand the importance of keeping our customers in the know. With the advent of social media and its rapid uptake from a global perspective, it has changed the way we all communicate. These new forms of communication have revolutionised the way we share our experiences, the way we create memories and even the way we shop. We at MyGizzmo believe that this new form of communication has really made it easier for us to show you what the latest go-to gadgets are! Our aim is to provide you with all the information you need to make your purchase effortless.
Kontaktuppgifter
Storbritannien
- support@mygizzmo.com
- mygizzmo.com
4,6
Utmärkt
198 omdömen
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Poorly dealt with warranty claim with lots of stalling and delay, finally resolved by Abbas
EDIT: 22/12/25 after the below review, this was actually escalated to someone who would do something. We received both a refund and a replacement kettle which is satisfactory; once we had complained / reviewed on here, it was dealt with very quickly, but it shouldn’t have been this difficult to fulfil a simple warranty request. Thank you to Abbas for getting this sorted for us in the end.
ORIGINAL REVIEW 18/12/25 Absolute pure incompetence. My partner and I bought a pretty fancy Aarke kettle from MyGizzmo that we’d been wanting for ages around 2 years ago; unfortunately, it’s been leaking and not boiling to the correct temperature — well within the warranty period, so we contacted Aarke with the issue and they confirmed we should be sent a replacement which would be issued by MyGizzmo. Fast forward to MANY emails back and forth, 6 weeks later, multiple requests for our address and phone number which has been provided in the emails before, for them to now turn round just after the warranty has ended — due to their own incompetence and delays — to say it’s out of warranty. They are truly, truly useless and dishonest and I would not recommend them - honestly just avoid.
18 december 2025
Omdöme utan inbjudan
I was very happy with the purchase in…
I was very happy with the purchase in this store, the product was sent and delivered very quickly, the product is original as described and at a good price!
26 juli 2025
Svar från MyGizzmo
Thank you for your kind words! We’re delighted to know you were happy with your purchase and that the product arrived quickly and exactly as described. Your satisfaction means a lot to us, and we look forward to serving you again.
As promised was processed the next day…
As promised was processed the next day and shipped and I received the product the following day. I am very thankful for the discount they offered compared to DJI official site and the payment plan of no intrest installments was just icing on top.
24 juli 2025
Svar från MyGizzmo
Thank you for sharing your positive experience! We’re glad to hear your order was processed quickly and that the shipping and payment plan met your expectations. We truly appreciate your trust in us and look forward to serving you again in the future.
A very happy customer
I ordered on a Sunday and the robot vacuum/mop came on the following Tuesday. That was probably the courier because of where we live. I had checked Trustpilot beforehand to make sure all was legit because I had never heard of MyGizzmo. Reviews were great and I can only agree. Great prices. Very happy. Thank you
20 juli 2025
Svar från MyGizzmo
Thank you so much for your kind words and for taking the time to share your experience! We're really glad to hear your order arrived smoothly and that you're happy with your new robot vacuum/mop.
We also appreciate you checking us out on Trustpilot — it means a lot that you gave MyGizzmo a chance, and we're thrilled we could deliver both on price and service.
If you ever need anything else or have questions down the line, we're just a message away.
Thanks again for choosing MyGizzmo!
Best regards,
The MyGizzmo Team
Svar från MyGizzmo
Thank you so much for your kind words and for taking the time to share your experience!
Delivery was next day
Delivery was next day, order came on time, new as stated, well packed, thank you mygizzmo
1 juli 2025
Svar från MyGizzmo
Thank you so much for your kind words! We're thrilled to hear your order arrived on time and in perfect condition. We truly appreciate your support and hope to serve you again soon. — Team MyGizzmo
Absolutely brilliant company best iv…
Absolutely brilliant company best iv dealt with in my 30 years I have never experienced such high level of customer service and care it’s been astonishing and really refreshing to see a company go to such lengths to satisfy their customers
I bought the Dreame L40 ultra robot vacuum I checked everywhere and Mygizzmo were the cheapest and I didn’t want to buy directly from Dreame as I heard they have terrible customer service so I decided to buy from Mygizzmo instead best decision I made. I placed my order and the following day I queried about the tracking number I thought I would track my parcel as I was excited to receive my vacuum. My vacuum arrived on Monday as promised they also sent me large bottle of the detergent for the vacuum only because I queried the tracking number I couldn’t believe it even though it was a small gesture it meant a lot to me and the packaging was the best iv seen for a product also I received loads of extras with the vaccum that would have cost few £100s if bought separately
I would advise anyone looking for a vacuum to buy one of these you won’t regret it, its built really well & looks really nice and it does a brilliant job after all the research I found the Dreame L40 the best robot vacuum to buy for that price
Then after a few weeks of use I had issue with my vacuum and I emailed Mygizzmo I had the absolute pleasure of dealing with Nawal she was brilliant from start to finish I was really impressed of the fact that everything she said they would do they stuck to their word my robot vaccum was picked up by the courier company within a few days and once they received it I literally got email from Nawal with new tracking number she kept me updated throughout the whole process and my new robot vacuum was on the way which I have now received brand new sealed. I’m over the moon as when I returned the vacuum I was gutted I was using the vacuum every couple days and thought the turn around time would be much longer and I would have to fight to get my situation resolved honestly guys Mygizzmo are on some amazon level Customer service you can’t beat them. I dont normally have time to write reviews I’m really busy because of my businesses but I wanted to share my experience as the vacuum wasn’t cheap and it may help you decide you can buy and trust this company without having a to worry about not receiving your item or if you encounter any problems in the future these lot will honour their word
Happy shopping
14 maj 2025
Omdöme utan inbjudan
Svar från MyGizzmo
Thank you so much for your incredibly kind and detailed review — we’re truly blown away by your words. It means the world to us that you took time out of your busy schedule to share your experience in such depth.
We're happy to hear that the Dreame L40 lived up to your expectations and that our team, especially Nawal, was able to support you throughout the process. We always strive to go the extra mile for our customers, and knowing that our efforts made a real difference to you is the best reward we could ask for.
Your trust and recommendation genuinely motivate us to keep delivering this level of service every single time.
Thanks again for choosing MyGizzmo — we're always here if you need anything!
Warm regards,
The MyGizzmo Team
You took my order
You took my order, then refunded my payment, as you didn't have my item in stock...why take my order if you didn't have the stock? I needed the item quickly, but you had no stock control, so I had to wait even longer for another supplier to fulfill my order. Thanks!
19 maj 2025
Svar från MyGizzmo
Dear Katie,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with your order.
We understand how disappointing it is when an item you need urgently isn’t available as expected. While our system typically updates inventory in real-time, during particularly busy periods, there can occasionally be discrepancies between our displayed stock and actual availability. When we discovered we couldn’t fulfill your order, we processed your refund immediately to minimize any inconvenience.
We take stock management very seriously and are continuously working to improve our inventory systems to prevent situations like yours from happening again. Your feedback is valuable in helping us identify areas where we need to enhance our processes.
If you have any additional questions or concerns, please feel free to contact our customer service team directly at support@mygizzmo.com.
Again, we apologize for not meeting your expectations on this occasion and appreciate you bringing this matter to our attention.
Sincerely,
The MyGizzmo Team
DJI Flip
Brought the DJI Flip for £100 cheaper than anywhere else. Ordered on a Sunday so didn't get next day delivery (it does state Monday to Friday on the website) but did arrive on the Tuesday no problem. I would recommend and definitely have no problem using again.
11 maj 2025
Svar från MyGizzmo
Thank you for the great review! We're glad to hear you were happy with the deal on your DJI Flip and that everything arrived smoothly, even with the weekend timing. We really appreciate your recommendation and look forward to having you shop with us again soon!
Best regards,
The MyGizzmo Team
Very fast service and good price.
11 maj 2025
Svar från MyGizzmo
Thank you for your kind words! We're glad you were happy with the speed and price — we hope to serve you again soon.
Best regards,
The MyGizzmo Team
Svar från MyGizzmo
Thank you so much for taking the time to leave us this lovely review! We’re really pleased to hear that your ordering experience was smooth and that your parcel arrived quickly. We truly appreciate your support and look forward to serving you again soon!
Best regards,
Team MyGizzmo
Great service
Great service! Best price around with free fast delivery. Arrived very well packed. Will definitely use again.
22 april 2025
Svar från MyGizzmo
Dear Ben,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you were happy with our service, pricing, and fast, free delivery. It's great to know your order arrived well packed and in perfect condition.
We truly appreciate your support and are thrilled to hear you'd use us again—that's the highest compliment we could receive. If there's anything you need in the future, don't hesitate to reach out.
Thanks again for choosing MyGizzmo!
Best regards,
The MyGizzmo Team
Great price and a hassle free purchase
Great price and a hassle free purchase. Would recommend.
1 april 2025
Svar från MyGizzmo
Dear Mark,
Thank you for taking the time to leave us such a great review! We're so pleased to hear that you found the price competitive and the purchase process hassle-free.
Your recommendation means a lot to us, and it’s wonderful to know we could make your shopping experience smooth and straightforward.
If there’s anything we can help with in the future, please don’t hesitate to reach out. We’d love to assist you again!
Warm regards,
The MyGizzmo Team
Best price for item I was looking for
2 mars 2025
Svar från MyGizzmo
Dear Mrs Avril Nicholas,
Thank you so much for your kind review! We're thrilled to hear that you found the item you were looking for at the best price. Providing great value to our customers is something we always strive for.
If there’s anything else you need or if we can assist you further, please don’t hesitate to get in touch. We truly appreciate your support and look forward to serving you again soon!
Best regards,
The MyGizzmo Team
took money of me for a product they…
took money of me for a product they didnt even have in stock and its now been 5 days and ive had no refund and no contact
c/@ts
30 januari 2025
Omdöme utan inbjudan
Svar från MyGizzmo
Dear Alan,
Thank you for your review. We appreciate all feedback, even when it comes with a bit of colourful language. We completely understand your frustration and regret that this experience has caused you any inconvenience. However, we want to clarify what happened, as we believe it’s important that both you and others reading this review have a full and accurate picture of the situation.
You placed your order with us on Friday, January 31st, at 16:11. Unfortunately, due to stock availability, we had to cancel the order, and at 17:19—just over an hour later—we immediately processed your full refund and sent you an email explaining the situation. The refund was successfully issued on our end through Klarna at that time. Klarna, like most payment providers, advises that refunds take between 2-5 business days to be processed and appear in a customer’s account. This is a standard banking process that we, as a retailer, have no control over.
On Monday, February 3rd, at 14:36, we received your first email regarding the refund. We responded the very same day at 17:39, reassuring you that the refund had already been processed and explaining that it might take a few business days to reflect in your account. At every step, we were upfront and transparent, ensuring you had all the necessary information.
In your review, you stated that we "took money for a product we didn’t even have in stock" and that after five days, you had "no refund and no contact." However, this is not an accurate reflection of the situation. We did not hold onto your money at any point—your refund was issued immediately on January 31st. The delay in seeing it in your account was purely down to Klarna’s processing time, which, unfortunately, we have no way of expediting. Additionally, we were in communication with you from the start, first notifying you about the cancellation and refund on the same day the order was placed and then responding to your follow-up query as soon as it came in.
We completely understand that waiting for funds to appear back in an account can be frustrating, and we sincerely wish this had been a smoother experience for you. However, we take pride in being honest and proactive with our customers, and we hope that anyone reading this will see that we handled this situation responsibly and in line with industry standards. If you still have any concerns or require further assistance, please do not hesitate to reach out—we’re more than happy to help.
Best regards,
The MyGizzmo Team
Excellent company to deal with. Faultless transaction and delivery.
Fantastic service buying an Insta360 X4. Great price, backed up with very fast delivery. Impressive throughout and recommended.
17 december 2024
Omdöme utan inbjudan
Svar från MyGizzmo
Dear Andy,
We’re truly grateful for your amazing feedback! It’s wonderful to hear that you had such a positive experience purchasing your Insta360 X4 with us. A faultless transaction, great pricing, and fast delivery are exactly what we strive for, and we’re thrilled to have delivered on all fronts.
Your recommendation means so much to us, and it’s great to know we left a strong impression. Should you ever need assistance or have questions about your purchase, we’re always here to help.
Thank you once again for choosing MyGizzmo. We look forward to serving you again soon!
Best regards,
The MyGizzmo Team
Svar från MyGizzmo
Dear Iwo,
Thank you for your kind 5-star review! We’re so pleased to hear that everything was perfect for you, from the fast delivery to your overall experience.
Your satisfaction means the world to us, and we’re thrilled to have met your expectations. If there’s anything else we can do for you, please don’t hesitate to get in touch.
Thanks again for choosing MyGizzmo. We look forward to serving you again in the future!
Best regards,
The MyGizzmo Team
Quick delivery. Great prices
Quick delivery. Comms were okay. Very competitively priced Mini 4 Pro
2 januari 2025
Svar från MyGizzmo
Dear Paul,
Thank you for taking the time to share your feedback with us. We’re glad to hear that your delivery was quick, as we strive to get orders to our customers as promptly as possible.
We also appreciate your comment about communication. We’re always looking for ways to improve and will take your input on board to ensure an even better experience in the future.
If there’s anything else we can assist you with, please don’t hesitate to let us know. Thank you for choosing MyGizzmo, and we hope to serve you again soon!
Best regards,
The MyGizzmo Team
Svar från MyGizzmo
Dear Mrs McNabney,
Thank you for your kind review! It’s wonderful to hear that you found our service excellent. Providing the best experience for our customers is always our top priority, and your feedback means a lot to us.
If there’s anything more we can do for you, please don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again.
Best regards,
The MyGizzmo Team
Aarke kettle
Needed a kettle, had been looking to buy a chrome dualit, but came accross the Aarke kettle which is really sleek. It’s £200 normally, so was thrilled to find it at £150!
I’m very happy with it and wouldn’t hesitate to buy from this company as delivery was swift.
29 december 2024
Svar från MyGizzmo
Dear Mr Price,
Thank you for sharing your experience with us! We’re thrilled to hear that you found the Aarke Kettle to be the perfect choice and that you were happy with the price and our swift delivery. It’s always a pleasure to help our customers find exactly what they’re looking for at a great value.
We’re so glad to have exceeded your expectations and appreciate your kind words about our service. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for choosing MyGizzmo. We look forward to serving you again!
Best regards,
The MyGizzmo Team
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