Great finds and fast delivery
Great finds and fast delivery. Will definitely check them out for limited drops.
8 juni 2026
Svar från Myeyegems
Thank you, Jim!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
My Eye Gems is the online destination for luxury eyewear, where exclusive craftsmanship meets uncompromising customer care. We redefine the online shopping experience—merging exclusive designer collections with bespoke customization, all from the comfort of your home. Explore curated pieces from world-renowned fashion houses or design something truly personal with our customizable frame options. Unsure of your choice? Our Virtual Try-On tool makes it easy to find the perfect pair before you commit. Need guidance? Book a virtual styling session with one of our experts to discover frames that enhance your features and reflect your aesthetic. Because, like fine tailoring, eyewear should be made to suit you. Even if you're not shopping for something new, we’ve got you covered. Our in-house lab offers meticulous repair and maintenance services—from replacing nose pads to restoring a beloved pair with a flawless polish. At My Eye Gems, we believe luxury eyewear deserves a luxury experience—whether you’re investing in your next statement piece or preserving a favorite classic. All with concierge-level service, just a click away.
Kontaktuppgifter
4,6
Utmärkt
20 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had an amazing experience with them
I had an amazing experience with them! First of all, they were incredibly helpful and kind throughout the whole process. I found my favorite JMM sunglasses on their website, and they did everything they could to help me get them. Their communication was excellent, and the delivery was very fast. The package also arrived beautifully packed. Thank you so much! I will definitely shop with them again!
26 maj 2026
Omdöme utan inbjudan
Svar från Myeyegems
Melisa, it was such a pleasure! We look forward to assisting you in the future.
Svar från Myeyegems
Thank you! You selected a truly incredible piece.
Svar från Myeyegems
Many thanks! Our team loves what they do.
Absolutely five star service
Absolutely five star service. The team
Is highly efficient and responsive. They were able to immediately assist when the order was lost under UPS care. They replaced and communicated effectively. I would absolutely buy and recommend MEG for your eyewear needs or wants.
27 april 2026
Svar från Myeyegems
Thank you, Randall! It was our pleasure. We hope you are enjoying your beautiful new frames.
Swift, seamless, and friendly customer service
Seamless and friendly customer service experience with the My Eye Gems team! Especially the after my first purchase because I ended up needing to exchange because the first pair I chose was too big for me. The team went above and beyond, and I'm thankful it was a smooth experience from beginning to end of the entire process. Thank you for helping me my first online experience for a pair of JMM, and I love my new pair of sunglasses.
6 maj 2026
Omdöme utan inbjudan
Svar från Myeyegems
Thank you for your kind words, Helen! We are so pleased to hear you love your new JMMs.
I really enjoyed the collaborative…
I really enjoyed the collaborative process working with the specialists at MEG. I felt involved and valued every step of the design process. My eye wear arrived customized to me and in a timely fashion. I love my Eyewear and will be using MEG again for sure!
3 mars 2026
Svar från Myeyegems
John, we are so thrilled to have been a part of your Cartier Custom by MEG journey. Your feedback means the world and we are always here to offer our assistance.
Seamless from start to finish
Seamless from start to finish! I felt special and LOVE my new glasses!
23 januari 2026
Svar från Myeyegems
Chizoma, it was such a pleasure working with you. We are thrilled you love your eyewear and we will always be here if you ever need assistance in the future.
Awesome service, awesome frames!
Repeat customer here, thank you again for the wonderful service and selection. Quick shipping, very thoughtful and secure packaging, and, of course, incredible selection. I'll be back for more!
29 december 2025
Svar från Myeyegems
Rushad, thank you for taking the time to share your experience. It was truly a pleasure being a part of your eyewear journey. We look forward to welcoming you back whenever you need us.
Perfect 10 Cartier
Perfect 10 Cartier!
I was recommended to get Cartier from My Eye Gems. I got the most incredible pair for my husband, they went above and beyond to make sure it was perfect. Oh, and the cuts on the glasses.. I mean they know what they’re doing!!!!
25 juli 2025
Omdöme utan inbjudan
Excellent products with outstanding customer service
I came across MyEyeGems by chance while searching for a very specific pair of sunglasses and to my surprise, they had the last one in stock.
Before placing the order, I called the number listed on their website and was warmly greeted by Lana, who walked me through the entire process. The customer service was truly exceptional.
When the sunglasses arrived, they were in flawless, scratch-free condition clearly handled with care.
After that first purchase, I didn’t hesitate to place a second order, and I plan to continue shopping with them going forward.
I trust and have the peace of mind that every pair I receive has been thoroughly inspected before shipping, and if there’s ever an issue, they’re more than willing to fix it.
In fact, I had purchased another pair from a different optician that unfortunately arrived with scratches and hairline marks on the inside of the frame. Disappointed, I reached out to Lana, even though I hadn’t bought that pair from MyEyeGems and without hesitation, she said, “Yes, we can help.”
For me, quality products are everything, but exceptional customer service is just as important.
That combination is what turns a one-time buyer into a loyal customer. I highly recommend MyEyeGems!
14 juli 2025
Omdöme utan inbjudan
My Eye Gems is Top Notch
The customer service and stylist assistance at My Eye Gems was top notch. The selection was incredible, and not only did they find the perfect pair of glasses for me, but they went above and beyond to make sure that everything about the experience was smooth and hassle free. I will return to them again and again and refer all my friends and family.
1 maj 2025
Omdöme utan inbjudan
Easy to use and great styles !!!!
26 maj 2025
Omdöme utan inbjudan
Our go-to!!
Wonderful customer service and a great collection! This is a go to for me and my friends. We love all the options they provide and their knowledgeable staff.
10 april 2025
Omdöme utan inbjudan
the response time is great
the response time is great, i had a few questions about getting my glasses fixed and they directed me to the maintenance and repair concierge and all i had to do was fill out a little form and attach pics! They got back to me with a quote in the same day. Will definitely use again for my other frames.
9 maj 2025
Omdöme utan inbjudan
The employees were so patient and kind…
The employees were so patient and kind :)
30 april 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.