Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Plats
Byt platsKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... Se mer
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... Se mer
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... Se mer
Företagsinformation
Om mycar Tyre & Auto - Townsville
Skrivet av företaget
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktuppgifter
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australien
- (07) 4848 7510
4,6
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cheap but delayed.
Got my tyres on black friday sale so really good price. I was told when I took car in it would be delayed an hour, but then had to wait another hour on top of that for an initial 1.5hr booking.
Reception guy was friendly and apologetic.
Lucky I had nothing else on that day.
20 januari 2025
Fast turn around
Fast turn around, helped with some extras at no charge, friendly and easy to chat with manager.
15 januari 2025
My car always service with a smile and…
My car always service with a smile and they always look after me
16 januari 2025
Outstanding customer service.
14 januari 2025
Connor and PJ at My Car good guys!
I would like to thank Connor and PJ for making my time at My Car an enjoyable, stress free experience. They were courteous, friendly and informative.
9 januari 2025
Outstanding Service when i needed it most! Thanks Jack
I recently had the pleasure of experiencing outstanding service.and I feel compelled to share my positive experience. During a particularly challenging time in my life, I found myself in urgent need of new tyres for my car, as the ones on the back were unsafe. Funds are tight , and I was feeling overwhelmed.
Jack, who assisted me,went above and beyond in every way possible. He not only sourced the best deal for me but also managed to fit me in at the last minute, which I truly appreciated. His dedication to helping me during this tough time made a significant difference,and I cant thank him enough for his kindness and professionalism.
This wasn't my first visit to my car and I’ve consistently received exceptional service each time.Nothing seems to he a hassle for Jack and the team, which is a rare find these days. I want to express my gratitude for the excellent care I received and encourage others to seek out this fantastic service. Thank you, Jack, for making a difficult situation much more manageable.
9 januari 2025
confidence in mycar
I was very impressed by Pejay's customer service at Townsville mycar. As a young woman, I am usually very hesitant about taking my car to a new place but he made me feel very secure and confident that they would take care of me.
2 januari 2025
Awesome team at mycar TSV also a Big…
Awesome team at mycar TSV also a Big thank you too Caleb for taking the time and care to take a look at my car and fix the tyre much appreciated will be returning 💯
2 januari 2025
Omdöme utan inbjudan
Great place to have car serviced
Great place to have car serviced or looked at. Prices are not a surprise at the end, they are forthcoming with all expenses. Friendly too.
31 december 2024
Great customer service
Great customer service
I was greeted warmly when i walked in
when i picked up my car i was advised of things that occurred and found during servicing of the car.
i felt like i was an important customer
14 december 2024
Thanks to Jack and the team at…
Thanks to Jack and the team at aitkenvale especially to Christian and Peejay for awesome service lads
12 december 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Bad experience
The car didn't fit the day of our appointment, even If we came few days before to ask.
I'm still waiting to be refunded...
6 december 2024
Svar från mycar Tyre & Auto - Townsville
Hi Marilou,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Svar från mycar Tyre & Auto - Townsville
Hi Ganima,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly Staff
9 december 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.