Andrew at mycar Richmond was great. Explained everything well and was great to deal with. Clear, concise and happy going. It's the little things that count in customer service. Will definitely be back... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The gentleman who met me at the counter was excellent. The cost was a bit expensive and the roadside assistance was great but I couldn’t cancel my racv roadside assistance so it was not helpful. I wo... Se mer
Friendly service with a good conversation with the mechanic on what was wrong and was fixed. Also let us know of potential futures that did not need fixing now but to keep an eye on. Quick service t... Se mer
I had an outstanding experience with Michael at mycar Richmond yesterday. I was so stressed about my car when I arrived, but Michael’s calm and professional demeanor immediately put me at ease. He too... Se mer
Företagsinformation
Om mycar Tyre & Auto - Richmond
Skrivet av företaget
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktuppgifter
620 Coles Terrace, 3121, Richmond, Victoria, Australien
- (03) 8585 7119
4,6
Utmärkt
164 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
everything went smoothly
6 maj 2025
I had a fantastic experience with…
I had a fantastic experience with Richmond Kmart Tyre and Auto! Honest, timely and friendly!
thank you
14 maj 2025
The personal attention of your staff…
The personal attention of your staff and their willingness to assist me. It was obvious that this depot was busy but they fitted me in for a wheel alignment. I have gad my tyres checked by this depot before. Your service gives me the confidence to switch my allegiance to this depot for services.
24 april 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från mycar Tyre & Auto - Richmond
Hi Juli,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very friendly
Very friendly, and very good at their job. I had an unusual tyre puncture that didn't look to be repairable. They tried anyway, and they succeeded. I'm a very happy customer.
20 april 2025
Able to get my car in for service at…
Able to get my car in for service at short notice given their consideration of my needs
Open disclosure about costs
Call for update about any extra work required
Very personable team
Flybuys points a valued extra
18 april 2025
Minh at Mycar Richmond is amazing so…
Minh at Mycar Richmond is amazing so caring , informative and very supportive
14 april 2025
Good price,smooth service
10 april 2025
Honest mechanics
Had a service and expected everything to be done properly. Feel I was taking advantage of because I'm female. I called to report my car had stopped in traffic and my partner checked under the hood and there was no coolant in the radiator which can cause serious damage to the engine. I was told I had to get my car towed to Mycar Richmond so they could check if was their fault because they ASSUMED ALL the top up levels were done properly which they weren't otherwise I wouldn't have had this problem.
2 april 2025
Omdöme utan inbjudan
Svar från mycar Tyre & Auto - Richmond
Hi Tracey,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Really good team
Really good team, they were understaffed but they took time to let me check for my breaks and told me what was not good on my screw wheels
31 mars 2025
Professional and informative
17 mars 2025
Michael was great and kept me informed
28 februari 2025
Fixed car and charged me without letting me know about costs
They changed my engine mounts but only left one missed call with no voicemail. When I went to pick up my car, they had changed the engine mounts, charged me $550 without telling me the problem or given me a quote. Their option was to change it back if I wasn’t happy. This isn’t good customer service. I would have expected a voicemail message to have be left and given me a chance to call them back.
26 februari 2025
Svar från mycar Tyre & Auto - Richmond
Hi Bianca,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Minh and Michael very knowledgeable
Minh and Michael very knowledgeable, professional and helpful.
Highly recommend Vic. Gardens Richmond Mycar.
6 februari 2025
Detta är Trustpilot
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