Came in for a tyre replacement - unfortunately, the tyre didn't arrive on time as planned. The team handled it brilliantly with early communication and regular updates. The team was warm, friendly,... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A major log book service completed within four hours was impressive. Good communication, however the report was a bit skimp on details, what was inspected on the vehicle? Get brakes checked again s... Se mer
Mycar Highpoint were amazing! My car had to be towed there (which was included in their roadside assistance) They went above and beyond to diagnose and advise, kept me informed since I was quite a dis... Se mer
Matt and his team made my 1st experience at mycar highpoint very welcoming. Booked my wife car for a scheduled service and couldn't be more happier with what they delivered my wife car drives better n... Se mer
Företagsinformation
Om mycar Tyre & Auto - Highpoint
Skrivet av företaget
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktuppgifter
120 Rosamond Road, 3032, Maribyrnong, Victoria, Australien
- +61 3 8585 7184
4,7
Utmärkt
306 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was advised promptly when service…
Was advised promptly when service finished and that they suggested a wheel alignnent whilst there. Staff very pleasant.
5 december 2025
We have had no issues at all
9 december 2025
I was told I need tires replacing and I…
I was told I need tires replacing and I didn't.
Airbox clip was left off, luckily it was sitting in the bonnet well.
26 november 2025
Great customer service
Got the flat battery replaced in a quick time and at an attractive cost. Appreciate your customer service and overall experience.
1 december 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Customer Service needs improvement
They did the job, but the customer service could use a polish.
28 november 2025
Svar från mycar Tyre & Auto - Highpoint
Hi Paul,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service from discussion…
Great customer service from discussion about the servicing required from quote to booking, communication during the service and pick up.
20 november 2025
Very friendly and helpful staff
20 november 2025
Clear communications and helpful staff
19 november 2025
Great work from Matt and the team in…
Great work from Matt and the team in addressing air con issues..thanks
18 november 2025
I asked them to replace the damaged…
I asked them to replace the damaged tyre. Instead they replaced the spear tyre so now im left with no spear and needing to purchase another one for no reason
15 november 2025
Happy with the service
Happy with the service. Great communication. Quick turnaround.
11 november 2025
I’m happy with the service
Good communication to the customer I’m very satisfied with the service
10 november 2025
Helpful and friendly staff
I have had 2 road worthy certificates done here and both have been easy and fast and the staff were really helpful.
30 oktober 2025
Matt and the rest of the team kept me…
Matt and the rest of the team kept me informed of the progress and expediated the work.
Great crew
6 november 2025
I've taken my Nissan Micra (2009
I've taken my Nissan Micra (2009, Paris Blue) 3 times, twice for a log-book service. They were thorough, honest, and explained any extra costs as they emerged. They were super fast and efficient!
5 november 2025
Fantastic level of service.
Since moving to the area, we’ve had both our cars serviced here for everything from logbook servicing to repairs. I mainly have contact with the manager, Matt. He and the team are always upfront about costs and never do any work without checking first. Service is quick, and they often save me money — like when I asked for new wiper blades, they simply cleaned and adjusted them instead. When my Subaru XV had a fuel tank and sensor issue, they explained everything clearly and even reinstalled my baby seat afterward. After years of great experiences, I’m confident in their work and customer service. I wouldn’t go anywhere else. Highly recommended.
3 november 2025
Excellent service and help from Matt…
Excellent service and help from Matt and his team. Thank you a million times Matt for your help with my car. I’m incredibly grateful.
30 oktober 2025
Matt was super nice and informative…
Matt was super nice and informative throughout my experience. They were able to get my car in sooner and did everything so quickly and efficiently!
29 oktober 2025
Well priced quote On Budget and on time…
Well priced quote On Budget and on time Very accommodating with request for quick attention
24 oktober 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.