I had an early morning appointment (made online), but the tyres I was having fitted hadn't arrived in time, so I had to leave & come back later in the day. Despite this, the communication and service... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My initial phone called, Derrick was very helpful, great custimer service. Derrick fixed my issue promptly, informed me of other services available and provided very resonable pricing
Excellent customer service, they took the time to explain everything to me and were extremely helpful! 100% will be back for my next service. Do be aware though that online booking times are not accur... Se mer
I was visiting from interstate and required 2 new tyres on my vehicle before driving home. Service was outstanding, friendly and helpful. Also job completed before designated time. Communication clea... Se mer
Företagsinformation
Om mycar Tyre & Auto - Altona
Skrivet av företaget
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Kontaktuppgifter
Altona Gate Shopping Centre, Millers Road, 3025, Altona, VIC, Australien
- (03) 8585 7160
4,7
Utmärkt
291 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
7 september 2024
Anthony and the team did a great job!
11 september 2024
Great Service
Friendly, efficient and clear communication about service options and costs.
11 september 2024
Loved the fact that they price-matched…
Loved the fact that they price-matched tyres saving me a journey across town, quick service and explained wheel alignment vs camber issues, The appointment time and job time frame were exactly what they had told me. Good Job.
11 september 2024
Fast service
Fast service. Great price. Staff gave honest and reasonable price for job.
30 augusti 2024
Quick and fixed
The boys at altona are good. Explained what needs to be done in the future while getting you back on the road.
30 augusti 2024
everything was excellent
26 augusti 2024
Very pleasant experience
Very pleasant experience. Fitted 4 new tyres and wheel alignment very efficient had car back well before expected time.
28 augusti 2024
Needed an emergency tyre replacement
Needed an emergency tyre replacement. Team got me back on the road same day with a smile.
20 augusti 2024
Dropped car off an hour before booking
Dropped car off an hour before booking.
Called within half an hour on what needed attention.
All completed within 1.5 hours.
23 augusti 2024
Excellent and prompt service provided…
Excellent and prompt service provided to my tyre issue and the entire team were very helpful!
13 augusti 2024
Excellent service..
Excellent service... Be able to find my matching tyre and replace
Highly recommended
11 augusti 2024
Did a service
26 juli 2024
Increased their price of service by…
Increased their price of service by almost 50%.
New store manager is a grump.
26 juli 2024
Quick service and friendly service they…
Quick service and friendly service they lost one star as my original quote was $170 cheaper
9 juli 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Waste of time
They were 1.5 hours late then I get a call saying the “tech” found it hard to drive my car and thought I didn’t have brakes. Even though they were brand new but had not installed the brake pad sensor yet. The brakes work as I drove it there, back and continue to drive it. I had asked if anyone else had driven it or had tried to drive it and the fellow on the phone said no, just the one tech. This is the same e30 that had a alignment one year prior (or less) at Werribee who was great. So it was an absolute waste of time and I will not go back
11 juli 2024
Svar från mycar Tyre & Auto - Altona
Hi Luke,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
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