Ik had een kapot toegestuurd gekregen maar heb zonder problemen een nieuwe gekregen en een hele lieve mail. Dank je wel voor jullie service. Ik ben heel content
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Happy with this innovation!! Lokko is a brilliant solution for anyone tired of carrying their helmet everywhere. The build quality is solid, the lock feels secure, and the whole design is practical. I... Se mer
Lokko is echt een fantastisch initiatief! Het ingebouwde slot werkt goed en het lichte, waterbestendige nylon voelt degelijk aan. Fijn is dat de tas opvouwbaar is, zodat hij weinig ruimte inneemt als... Se mer
During the time I was waiting (product needed to be manufactured again due to quality issues in the first 'start up' batch) I was kept well informed of the progress, while I was also offered a canc... Se mer
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Företagsinformation
Skrivet av företaget
Lokko makes life for cyclists easier, smarter, and more stylish. We have developed an innovative, water-resistant, and lightweight storage solution for bicycle helmets – specifically designed for people who are always on the move in the city. Our mission is to make wearing and storing a helmet as effortless as possible, so that safety never has to be an inconvenience. Everyone who cycles regularly knows the problem: what do you do with your helmet when you arrive at the office, a café, or anywhere in between? Lokko provides the answer with a smart and compact bag that protects your helmet from rain, dirt, and theft. Made from high-quality materials, Lokko is durable, lightweight, and easy to carry. The bag can be securely closed through the helmet using a lock, allowing cyclists to safely leave their helmet attached to the bike – no need to carry it around all day. Lokko fits all types of helmets, from sporty to urban, and is designed with great attention to detail, functionality, and aesthetics. Lokko was born from a simple idea: to combine convenience and safety without compromising on style. What started as a personal frustration has grown into a product that helps cyclists around the world make their daily rides more comfortable. We believe that small innovations can make a big difference. With Lokko, we aim to contribute to safer and more sustainable urban mobility – where wearing a helmet is both natural and practical. Lokko – Keep it safe. Keep it smart.
Kontaktuppgifter
Vredehofweg 53, 3062EM, Rotterdam, Nederländerna
- 0615581690
- allard@my-lokko.com
- my-lokko.com
Problems with the lock but excellent customer service
I have problems with the lock. At a certain point it didn't take the code so it couldn't be opened. I contacted Lokko and I received immediately response and suggestions on how to solve the issue. I received a new Lokko but after a week the same problem appeared. I've cut the lock itself and replaced it by a lock with a key, so I can still use the Lokko bag. I informed Lokko and again I received a response.
So although the lock is not optimal, I have the feeling they listen to the feedback and are willing to investigate this. So the customer support is great!
The Lokko bag itself is a good way to store the helmet instead of dragging it around. If they optimize the lock system, it is a perfect way to keep your helmet safe and dry.
9 mars 2026
Omdöme utan inbjudan
Svar från Lokko
Hi Liesbet,
thank you for the nice words about the excellent service. But of course the issue with you product is very bad luck. In some cases this occurred and everyone who faced the problem I helped with everything I could. I even came to customers their house who live nearby. In your case the best solution was to send a new one for free.
I agree with you last sentence, because right now we are improving the lock in order to make the product is great! Continuous improvement and excellent customer service will make Lokko a good company.
If you have any questions or feedback, you can always reach me. I am happy to help.
Kind regards,
Allard Salomons
Okay
I edit my 1-star review from Mar 9. The dispute has been settled to my satisfaction, I got a full refund and a reasonable explanation for what went wrong. I cannot review the product and am still frustrated about that, but I can now give 4 stars for the polite tone of communication and effort by the makers of Lokko to deal with the problems encountered. I will definitely try and order the product again at a later point of time.
Original review:One star only because there is no zero star option. After extensive communication and promises regarding my pre Christmas order the Lokko bag as of March 9 still has not arrived - although a mail of Feb26 announced that it was out for delivery, citing the correct address. I feel scammed.
9 mars 2026
Omdöme utan inbjudan
Svar från Lokko
Hi Susanne!
We spoke on the phone already. Again no need to feel scammed. You ordered a pre-order which took some more time because of a delay. I'm sorry for that. Also when all pre-orders went out for shipment, you where the one with bad luck because the package returned to us (the sender) somehow. I didn't know what happend. You told me your patience is over and I fully understand. Because of that I refunded you the money immediately.
I'm happy you gave Lokko a try and I hope you will come back in the future :)
Kind regards,
Allard Salomons
Bit difficult to change the lock number.
9 mars 2026
Omdöme utan inbjudan
Svar från Lokko
Hi Miranda, indeed in the beginning the wheels of the lock can feel a bit stiff to turn. After more use it should get better. If it doesn't improve please reach out to me at allard@my-lokko.com I'm happy to help you with it.
Een goed product ontworpen
Een goed product ontworpen, prima idee . Eindelijk verlost van het sjouwen van fietshelm
9 mars 2026
Omdöme utan inbjudan
Svar från Lokko
Thank you for the kind words! Enjoy.
Really love the product
Really love the product, have been using for a few weeks now and it’s helpful keeping my helmet dry and not having to carry it with me any time I leave my bike. It’s an easy way to make safety a priority for me.
23 februari 2026
Omdöme utan inbjudan
Svar från Lokko
This is exactly our mission: make safety easy and effortless. Enjoy!
De lokko is heel handig om je fietshelm…
De lokko is heel handig om je fietshelm in op te bergen en vast te maken aan je fiets, zodat je hem niet overal hoeft mee te zeulen. Groot van formaat, dus elk type fietshelm past erin. De lokko is vanaf nu mijn beste fietshelmmaatje.
2 mars 2026
Omdöme utan inbjudan
Svar från Lokko
Geweldig om te horen! Veel plezier ermee
easy storage system for my bicycle helmet
I saw this product on Facebook, and I'd been looking for a convenient way to store my bike helmet when I'm not wearing it for a while.
This storage system is very handy, and I can safely store my bike helmet in it.
27 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Thank you a lot Dennis for the nice review. Happy you found us :)
Sehr leicht zu handhaben
Sehr leicht zu handhaben, sehr gute Schutzwirkung. Der Diebstahlschutz – soweit ein Diebstahl überhaupt zu befürchten ist - ist eher gering...
26 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Well said. Thank you mr Urban.
Gut 👍🏻
Ich finde nur das Schloss ein wenig schwierig sonnst alles bestens.
Vielen Dank
Daniel
25 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Liebe Danielle,
vielen Dank, dass du dir die Zeit für eine Bewertung genommen hast. Ich stimme dir zu. Manchmal drehen sich die Rädchen des Schlosses etwas schwergängig, das ist aktuell der wichtigste Verbesserungspunkt des Produkts. Mit der Tasche und allen anderen Funktionen sind alle sehr zufrieden. Daran werde ich in Zukunft weiter arbeiten.
Herzliche Grüße,
Allard von Lokko
Dear Danielle,
thank you for taking the time to write a review. I agree with you. Sometimes the wheels of the lock can turn a little stiff, and that is currently the main area for improvement of the product. Everyone is very happy with the bag and all the other features. I will continue to improve this in the future.
Warm regards,
Allard from Lokko
Works perfect
25 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Enjoy your ride and thank you for ordering.
Some waiting, but all is well in the end.
During the time I was waiting (product needed to be manufactured again due to quality issues in the first 'start up' batch) I was kept well informed of the progress, while I was also offered a cancellation with refund if I didn't wanted to wait.
When the production and quality were up to standard, the product was swiftly send to me.
The product itself is very nice and does as promised.
25 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Thank you for the effort to write this kind review Max! I'm happy you decided to wait, thank you for your patience.
Top ervaring!
Snelle levering en de Lokko is echt een handig product om te hebben als je vaak met de fiets rijdt. Gedaan met deze de hele tijd moeten mee te sleuren.
25 februari 2026
Omdöme utan inbjudan
Svar från Lokko
Dank voor je review Kenny! Erg blij om dit te horen.
Ik heb nooit een helm gedragen maar…
Ik heb nooit een helm gedragen maar voor het gladde weer er toch een gekocht.
De Lokko tas was precies wat ik zocht om mijn helm zonder zorgen buiten bij mijn fiets te laten.
Top uitvinding!!!
10 januari 2026
Omdöme utan inbjudan
Lokko is what I needed. Also, the perfect gift!
After testing Lokko, I was immediately convinced! It’s perfect for rainy days and protecting my helmet. Great price, solid quality, and such a useful product that I ordered more for my family.
15 oktober 2025
Omdöme utan inbjudan
Great helmet storage solution
Great product! Can’t believe this didn’t exist before! Super handy and really well made. I had the chance to test it and immediately ordered one for my parents too. I’ve seen Lokko’s development up close and the improvements in security and quality are truly impressive.
17 oktober 2025
Easy to handle and fits in my pocket
Easy to handle and fits in my pocket. I was a little bit sceptic if the bag was waterproof, but after a rainy day my helmet was dry. Happy customer overhere.
10 december 2025
Omdöme utan inbjudan
Aanrader!
Goede, handige oplossing en heel makkelijk in gebruik! Ik kan het iedereen met een helm voor de fiets aanraden.
7 december 2025
Omdöme utan inbjudan
Echt een top product
Echt een top product. Soms weet je pas wat je al die tijd mist tot je het hebt! Levering ook perfect en snel! 5 sterren!
6 december 2025
Omdöme utan inbjudan
I'm very happy with this product
I'm very happy with this product! Now my helmet is always dry and I can go and drink a beer with peace of mind
5 december 2025
Omdöme utan inbjudan
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