Fast delivery, however delivery to the UK was very expensive at nearly £25. The shaman ritual drum is okay. However I’m not entirely happy with the quality. It is bespoke in some ways, imperfec... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted some silk paints I could not buy locally here in the UK so had them shipped by this company, they've made everything very simple. I am grateful they dispatch to the UK and I can buy exactly w... Se mer
My overall experience was great, the website easy to use, my order quick to complete. Your help desk and assistance is also top notch. The only part that frustrates me and deducts from a perfec... Se mer
Företaget har svarat
Great price, well packaged bass that was out of stock everywhere else. Delivery from Slovakia to Scotland in under 6 working days (9 days in total), just 1 day later than quoted but that was due t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Skrivet av företaget
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Kontaktuppgifter
Drienova 1/H, 821 01, Bratislava, Slovakien
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4,4
Utmärkt
547 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Bromo BAT 4 MCE is lovely
The Bromo BAT 4 MCE is lovely, but this model is supplied with a padded bag, and mine was not, otherwise I'd have given 5 stars. I'm going to get another Bromo guitar, but from another dealer, only due to the bag not being supplied, sorry to say, and these things really do matter.
regards Paul
22 januari 2025
Svar från Muziker
Dear Bruce,
We appreciate you sharing your experience with us. We take all feedback seriously and are committed to making improvements based on what we hear from our customers.
Kind regards,
Dorota
Muziker
Fast delivery speak works great
20 januari 2025
Svar från Muziker
Your kind words are like music to our ears! We're so happy we could help you find the perfect product for your musical needs. That's what we're all about!
Great experience
Great experience, delivery took a little while but well worth the wait.
29 januari 2025
Omdöme utan inbjudan
Svar från Muziker
Thanks a million for sharing your positive experience! We love hearing from satisfied customers like you. It inspires us to keep doing what we love and providing the best possible service.
A good experience
Great price, well packaged bass that was out of stock everywhere else.
Delivery from Slovakia to Scotland in under 6 working days (9 days in total), just 1 day later than quoted but that was due to UPS not Muziker. Website Live Chat is good and responsive to enquiries, and the site link to tracking the parcel worked well. Would buy from Muziker again. Recommended!
16 januari 2025
Svar från Muziker
We're over the moon about your review! It's customers like you who make our work so rewarding and remind us why we do what we do. Thanks for being a part of the Muziker family!
Everything was so easy and no hassle,my…
Everything was so easy and no hassle,my guitar arrived safely and very well packaged.i love the it is a amazing guitar,plays great & sounds fabulous keep up the good work and as soon as I have saved up enough money I'll be having another one.
14 januari 2025
Svar från Muziker
This is the best kind of feedback we could ask for! We're so happy to hear you're loving your experience with Muziker. We'll keep striving to exceed your expectations in the future.
Excellent pallette knife of the shape I…
Excellent pallette knife of the shape I particularly wanted but couldn't find elsewhere.
Great service from Muziker. Delivered earlier than stated. Well packaged.
28 december 2024
Omdöme utan inbjudan
Svar från Muziker
Hello Luke,
Thank you for your nice feedback and we're looking forward to your next visit.
Kind regards,
Patrik - Muziker
Ordered from the UK, excellent golf set
My first order which was before Christmas didn’t arrive but that was down to UPS messing up the delivery, Muziker gave me £25 off my next order so I reordered and they arrive a week later. I live in the UK so they’re £250 cheaper than American Golf! Absolute bargain. Excellent quality of product
30 december 2024
Svar från Muziker
Hello Martin,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Patrik - Muziker
Easy to deal with
Easy to deal with, quick delivery, product as described, all round good experience, no hassle.
29 december 2024
Svar från Muziker
Hello Lee,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Delivery taking forever, still not arrived.
On the positive side the buying process was easy and the discount made the purchase very attractive. But whist I appreciate the purchase was over Christmas it still hasn’t arrived.The delivery date has already moved back by two days and from what I can see it’s still according to UPS in Nuremburg. Sadly this delay would make me think again from buying Muziker and paying such a high delivery cost.
27 december 2024
Svar från Muziker
Dear Declan,
We're saddened to hear about the difficulties you encountered. We value your business and your feedback. We're taking your concerns seriously and are actively working to address them to ensure a smoother experience in the future.
Kind regards,
Dorota
Muziker
Product as described
16 december 2024
Svar från Muziker
Hello Tim,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Patrik - Muziker
Svar från Muziker
Hello Tony,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
VST software plugin purchase FAIL
I purchased a VST software plugin - Clarity VX, that I needed for a quick project , and I didn't get a working link.
I contacted Muziker who were polite, and said that they would check with the software supplier dept.
4 days later(!), I had to contact Muziker again due to no further response, and I was told that they couldn't sell me the software at the price that they had taken my money for, and would give me a refund. My time was completely wasted, and I couldn't get my project done in time.
So, I went to the official plugin maker, and they gave me a similar deal instantly. In future, this is what I will do every time. Why bother using this middleman?
I'm sure that the physical product side of their business is fine, but I won't be returning.
12 december 2024
Svar från Muziker
Dear Aidan,
We apologize for any inconvenience you faced. We strive to provide the best possible service, and we're disappointed to hear that we fell short. Your feedback is important to us, and we're using it to make changes and improve our processes.
Kind regards,
Dorota
Muziker
Svar från Muziker
Hello Margaret,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
good service
2 december 2024
Svar från Muziker
Hello Michael,
Thank you for your nice feedback and we're looking forward to your next visit.
Kind regards,
Patrik - Muziker
Svar från Muziker
Hello Elizabeth,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
Damaged goods.
I ordered some lead free weights but some of them were damaged due to either bad packaging or broken before they were posted.
25 november 2024
Svar från Muziker
Dear Matt,
Your feedback means a lot to us. We're always trying to get better, and your experience helps us see where we can make adjustments. Thank you for sharing, and we'll be sure to take your comments into account.
Kind regards,
Dorota
Muziker
Superb customer service.
I bought a golf bag from Muziker eight months ago. They delivered it promptly, which was great. It broke about eight months ago and I tried to get it replaced by the manufacturer under their warranty, which didn't work. I then contacted Muziker who tried to replace it, but when they didn't have it in stock, refunded the cash immediately. Really positive experience, you can buy with complete trust from Muziker.
4 december 2024
Omdöme utan inbjudan
Svar från Muziker
Hello David,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Patrik - Muziker
Still not arrived!
22 november 2024
Svar från Muziker
Dear Paul,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. According to the courier tracking, your package has been delivered already. We hope you're enjoying your new product!
Kind regards,
Dorota
Muziker
Svar från Muziker
Dear Kirsty,
We apologize for any frustration you experienced. We're committed to providing excellent customer service, and we're disappointed to hear that we fell short. Full refund was issues by our finance department and we hope to see you in our shop in the future.
Wishing you all the best.
Kind regards,
Dorota
Muziker
Great to use
Would highly recommend using these guys - great products at a fair price and delivery was completed as expected.
15 november 2024
Svar från Muziker
Hello Simon,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
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