Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Elhama and her staff are the best! They make you feel welcome from the second you walk in to their studio. She makes sure you are informed and works to make your vision to come to life while making su... Se mer

Betygsatt 1 av 5 stjärnor

I don't understand how people even fall into this kind of scam. Since review sites like NewsOnlineIncome already warn about it on May 30, 2023. However, here, I can see comments from people getting sc... Se mer

Betygsatt 1 av 5 stjärnor

Not only did it take 3 weeks for my dress to arrive after paying for express post, The communication was so slow, They only do store credit which is fine now ever they send it in a re usable Bag b... Se mer

Betygsatt 5 av 5 stjärnor

Great customer service - they responded within a couple of hours when I notified them my skirt I ordered (which was delivered really quickly) had a small fault, and offered me great options for return... Se mer

Företagsinformation


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Elhama and her staff are the best

Elhama and her staff are the best! They make you feel welcome from the second you walk in to their studio. She makes sure you are informed and works to make your vision to come to life while making sure your brows match your face, as everyone’s is different. I have always been self conscious about my brows, but was also extremely nervous to have anyone touch them as I have seen really bad microblading, so naturally after hearing a handful of the top estheticians in London say, “Go to Elhama” I knew she was who I wanted to do mine. They are perfect and I am looking forward to see you again.

14 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I don't understand how people even fall…

I don't understand how people even fall into this kind of scam. Since review sites like NewsOnlineIncome already warn about it on May 30, 2023. However, here, I can see comments from people getting scammed even at December 2023. That's why you should always do research before you buy.

11 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not only did it take 3 weeks for my…

Not only did it take 3 weeks for my dress to arrive after paying for express post,
The communication was so slow,
They only do store credit which is fine now ever they send it in a re usable Bag but doesn’t allow you to pay for postage back online so either way you need to buy a post bag, complete waste, I wouldn’t shop here again the service isn’t up to the standards that other online small stores are

17 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast shipping and good shopping experience

I ordered my items on Wednesday and received them in good order on Sunday in Singapore. Good quality for price and on a rare occasion one of the items I ordered was damaged before shipping. Mura informed me immediately and offered a full refund and option of a 20% top up credit note. This is great customer service. Only suggestion I have is to stock more size 6 as that is the 1st to sell out! Thanks for the pleasant experience. You ship way faster than other Australian online boutiques. 👍🏻

7 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fashion high quality flattering items

Fashion high quality flattering items
I bought for five years all kind from jewelry to bags.
Every item made from high quality material, with love and talent.
I am happy to wear Mura ❣ I feel like a queen 👑

6 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of money. Refused return.

Purchased a 'final sale' dress however the fit and sizing was completely off. Misleading description on the website about the fit and they refused any return. Won't be shopping here again. Waste of money.

8 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bad quality clothes

Clothes are a terrible fit, poor quality fabric, and generally poorly made for the price. Dresses were small in the hips and large in the waist - I can’t imagine would be flattering on anyone. Waste of money 😕

2 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Next to none customer service!

Not only was the delivery quick but the customer service is next to none!
I purchased a dress at short notice (my fault) for my maternity shoot and received it within 2 business days, although it was too small due to my belly!
Mura only do credit notes not a refund, so I began panicking as I wouldn’t of had time to return the dress and receive another. I sent an email and spoke to a real person (Charlotte) who told me if I could send her photos of the dress with the tag attached and no damage, along with the tracking number she would send my voucher immediately through email.
Within half an hrs of sending her the details, I had my voucher and had purchased my new dress and it was processed and shipped that day to ensure it would get to me on time!
IT ARRIVED ON TIME AND IS PERFECT!
Highly rate Mura 😊

26 februari 2021
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Terrible quality for the price !

No postage problems I received the clothes quick. But the quality for the price is TERRIBLE. Its like buying a dress of a market stale for 5x the price ! I wouldn't recommend. The products are definitely made in China. I thought Mura was a brand but it isnt it just distributes crap quality clothes of different Chinese brands .

26 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

XXXl EXTREMELY POOR

I am a sewer and fortunately can fix the frill that ripped off in my hand as I was trying on Mura dress Quinnie terracotta print
The Quality of manufacture is extremely poor.. the quality of fabric is extremely poor..
The photos look good but as usual you get what you pay for.. a dress under $80 is going to always be a bit of rubbish..
Expect poor sewing and poor quality fabric..ladies do yourselves a favour and shop elsewhere.. btw I will be taking the inside pocket apart to use the fabric to make another frill for bodice.. lucky me !!!!
I did not ask for a replacement since they told me at checkout that it was the last one
I did not ask for a credit since I will not be purchasing anything further from this shop. I did not ask for a refund as I did not want to engage in rude attitude as had been already reported

23 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience!

My clothes were wonderful, they all fit so well and were standard sizing (one didn’t fit my chest area but only cause i have a larger chest). The packing time and shipping was extremely fast even over the busy Christmas time. It’s my second order from them and was so pleased, I will definitely be a return customer :)
Thankyou

29 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic customer service

Fantastic customer service. Shipment arrived in 2 days to NZ. Two items from my shipment I returned as they did not fit well, and the customer service team were so helpful in tracking and updating my return.

21 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

After receiving a dress from Mura that I wasn't happy with, the return process was extremely easy and the customer service was very helpful. I received a gift card for the value of my purchase and the shipping, and when I used it to make my next order, everything was perfect! Everything was really nice quality and fit perfectly. Very happy!

29 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you so much Myra Boutique

Thank you so much Myra Boutique. You guys are awesome. The way you treat customers is 10 star, the product are 10 star. I was abit worry that I would not get my credit after 2 month so I just try to see if they will resent me again and thank God they did. This is how amazing this store is. Thank you so much.

17 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I Love Mura Boutique ♥️

I Love Mura Boutique the clothes are absolutely beautiful. The Mura team are amazing very quick replying to any queries or questions. The delivery process is the quickest I have encountered once order is processed I received my order 2 days later
Defitnetly recommend Mura Boutique ♥️

13 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service and great quality!

I recently made my first purchase with Mura Boutique. The customer service team were so helpful and very prompt with replying to my questions and I love the dress I purchased! Will definitely order again.

3 augusti 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great options and great customer service

I only started online clothes shopping this year (trying to avoid stores due to covid) and have been so happy with the clothes I’ve purchased from Mura. They have such a good variety (I much prefer them to what I come across in the sydney clothes stores and department stores) and their customer service has been so helpful with my various inquiries. They seem to sell out quickly of a lot of the items I’ve loved but they allow you to be put on an email list for when the size you’re after is back in stock. I’ve missed out on a top I loved from there (I got the email alert but unfortunately it was sold out within 24 hours!) so I wouldn’t hesitate too long if there’s an item you love. They offer free shipping when you spend over $75 so I try to get a few items at once to take advantage of that. Their delivery is so quick as well. Highly recommend

8 juli 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Will not purchase from here again

I purchased a $100 dress but it did not arrive before going overseas. It was delivered to my partner while I was overseas.
When I come home and open the parcel, the dress has a stain on it. I return the dress and later told it exceeded the 30 day return and they will send it back to me. You can clearly tell I have not even tried the dress on and therefore the good was damaged by them. I will not buy from here again and would not recommend this retailer.

26 februari 2020
Omdöme utan inbjudan

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