Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve placed a few orders with Mozzo now and they’ve been spot on every time. The coffee is delicious and always exactly to my taste, but it’s the service that really stands out. Every single order... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First, the delivery was quick. It’s coffee so naturally you want it delivered fast. Second, the package had a personalised experience. Apart from the tasty shortbread, there was a hand-written no... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been buying Mozzo coffee for a while now. We prefer it to many other brands and the mail order generally works well. There is always a handwritten card in with each delivery which is a nice tou... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We called in on our way home from work to see if we could buy coffee at the site. We were offered a coffee to try to make sure we bought the right strength. We were given an introductory discount at t... Se mer

Företaget har svarat

Företagsinformation

  1. Kafferosteri

Skrivet av företaget

We’re big believers in the uplifting power of coffee, from raising our spirits each morning to fuelling positive change every day. A hub for community connection, Mozzo brings together growers, customers and drinkers to share the buzz of the beloved coffee bean.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

379 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant experience

Brilliant experience, great coffee too!

1 juli 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hi Suma, huge thanks for taking the time to leave us your thoughts. We're really glad you've enjoyed your experience with Mozzo and we hope you keep enjoying your coffee for a long time!

Betygsatt 5 av 5 stjärnor

Very delicious coffee.

Very delicious coffee.
Really enjoy it.

1 juli 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hi Varinder, big thanks for taking the time to leave us a review. We're especially happy you've really enjoyed your coffee - that's what we aim for! We hope you'll continue to love it for a long time. Thanks for coming on board, we hope to see you again soon. Team Mozzo

Betygsatt 5 av 5 stjärnor

The complete order arrived when I…

The complete order arrived when I expected it.

24 juni 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

That's what we like to hear, and should always be the case! Thanks very much for sharing Anne. We hope you enjoy your coffee,
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great tasting coffee

Great tasting coffee delivered in a timely manner. The classic dark roast has a lovely depth of flavour.

29 maj 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Huge thank you for taking the time to let us know and we're super chuffed you're enjoying the Classic blend - a real Italian style hit! We look forward to seeing you again soon...

The Mozzo Team

Betygsatt 2 av 5 stjärnor

Brilliant customer service but bad beans

Brilliant customer service and lovely website. All easy to navigate and delivery was super quick with great packaging. Unfortunately the beans were not good—they were perhaps burnt? But the taste was awful. I tried several different grinds on my Niche, but every cup tasted like instant. These were decaf beans, so I'm not sure if their caff is better. Sorry!

27 maj 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

We are so sorry to hear you did not enjoy the Decaf beans. We do roast our decaf a little darker than others, so we achieve a depth of flavour despite the lack of caffeine. However, it certainly should not taste as you've described so rest assured, we are looking into it.
Thank you,

The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great coffee, great service

I had an incorrect delivery but when I reported it you very quickly sorted it out. Thank you.
Added to which, the coffee is the best!

2 juni 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hi Ian, big thanks for taking the time to leave your feedback. It's a real shame about the incorrect delivery but we're happy we got the opportunity to rectify it quickly and chuffed you love the coffee. Look forward to seeing you again soon, thanks once again.

The Mozzo Team

Betygsatt 5 av 5 stjärnor

Very easy to order and really quick…

Very easy to order and really quick delivery. Wonderful coffee will keep ordering.

20 maj 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hi Juliette, huge thank you for taking the time to share your experience. We're super chuffed you've enjoyed the entire customer experience and we really look forward to seeing you again soon. Keep enjoying your coffee!

Betygsatt 5 av 5 stjärnor

delivered promptly

22 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Steve, thank you so much for your review. Glad to hear you were happy with our delivery service. Thank you for choosing Mozzo.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

The coffee is so smooth

I ordered the product and it delivered pretty quick.

23 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Eleanor, thank you so much for the 5-star review. We're so happy to hear that you enjoyed our coffee and delivery. Here's to many more moments of coffee and friendship.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great coffee and arrived quickly

Great coffee and arrived quickly

24 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Gary, thank you so much for taking the time to leave this review – it's great to hear that you've been enjoying Mozzo. Thank you for choosing us.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Always delicious coffee and rapid and…

Always delicious coffee and rapid and efficient supply service.

24 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Elizabeth, what a lovely review. We're so happy to hear that you've been enjoying Mozzo and our service. Here's to many more moments of great coffee and friendship.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Always great service

Always great service. Absolutely love the flavour of the house espresso.

23 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey, big thanks for the 5-star review. We're thrilled to hear that you've been enjoying our HOUSE espresso. Thank you for choosing Mozzo.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great coffee

Great coffee, especially the de caff, doesn't have that usual bitter de caff flavour,vits very smooth

19 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Debbie – thank you so much for your review. We're so happy to hear that you've been enjoying our decaf. We only use the all-natural Swiss Water® Process for decaffeination, so it's the perfect alternative for those who don't want to compromise on flavour.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Best coffee bags around

Best coffee bags around. Perfect mix of high quality coffee and ease of brewing.

19 april 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Tom, thank you so much for the 5-star review. It's great to hear that you've been enjoying our coffee bags. Thank you for choosing Mozzo.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Excellent very helpful staff and of…

Excellent very helpful staff and of course an excellent product

27 mars 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hi Valerie, thank you so much for your lovely review. It's great to hear you've been enjoying our coffee. Here's to many more shared moments of great coffee and friendship.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great coffee

Great coffee, great service!

26 mars 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Mr Happy, and thank you for the awesome review. The team are super pleased to hear that you've been enjoying our coffee and service. Thank you for choosing Mozzo.

Have a great day ☕️
The Mozzo Team

Betygsatt 5 av 5 stjärnor

Great coffee

Great coffee, great value and really love it when you get a cheeky pack of biscotti. House, classic and decaf are brilliant but the specialty coffee is absolutely excellent!

19 januari 2024
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Sam,

Thank you so much for the awesome review. It's great to know that you've been enjoying our coffee. Here's to many more shared moments of coffee and friendship.

Have a great day ☕️
The Mozzo Team

Betygsatt 4 av 5 stjärnor

Great coffee from a good website

Great coffee from a website that’s easy to follow and easy to use.

7 november 2023
Logotyp för Mozzo Coffee

Svar från Mozzo Coffee

Hey Charles, thank you for your review. We're super happy to hear you're enjoying our coffee and found the online ordering process easy. Thank you for choosing Mozzo.

Have a great day ☕️
The Mozzo Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer