Moving Intelligence UK Omdömen 1 255

Always helpfull, always answer requests for advice or help and the staff are really pleasant to speak to.
It's reasuring that the company are monitoring my vehicle 24/7, gives me peace of mind.👍

Nicole was very helpful and patient with my queries as I'm not too savvy with this stuff.
With her help I've got it all set up.

Easy renewal and all round great customer service!
Nicole was very friendly and helpful

Great company to deal with and on the telephone Albany very helpful

Seems like a good product, I can see where my caravan is and check battery state.
I thought the unit would have been hidden a little better.

I had a great experience with Moving Intelligence UK. The engineer arrived on time, was very professional, and did an excellent job. Everything was explained clearly and the service was top-notch. Thank you for such great service and thanks to Luke — highly recommended!

Very easy and quick set up, Liam was very helpful in explaining the service, set up and pricing. Highly recommended.

Nicole Aspinall was brilliant, very helpful and friendly and explained the options for subscriptions really clearly (she made what could have been complicated very simple). Would recommend MI to anyone.

Had a slight problem with my alarm on my camper open a ticket to find the problem was told to ring the tech centre which I did and spoke to Liam Quinn step by step he took me through the process and within a couple of minutes he had the problem solved excellent customer service thank you Liam for your help

Super helpful and patient in helping me navigate the options and explaining the app. Thank you Nicole Aspinall

Spoke to Liam Quinn to activate the system and all completed within 5 minutes. Working perfectly.

Trying to get hold of someone to speak to about 'Subscriptions' being a new owner of a Product that has been transferred over to me, is like pulling teeth. Not a good start to a Company who seem to have a good rating.
Left voicemail msgs for someone to call, nada.
Sales were not interested, directed me to Option 2, Subscriptions. I do not believe this is related to volume number of calls.
Perhaps someone can actually respond to their voicemail msgs would be a starter for 10.

After selling my motorhome, I wished to transfer the tracker system to the new owner. Nicole answered my call and dealt with all my issues effortlessly. It was an audio call, but she was so nice, I could "hear her smile". The next day the new owner called me to tell me how seamless the transfer was. Moving intelligence is a great tracker system and in the 4 years I've used it, I found the telephone staff wonderful to deal with.

Would definitely recommend this company for their customer service. Liam was very patient and helpful - I don’t have a clue about cars/vans/engines but he talked me through what I needed to do to programme a new fob. Easy for some but not for me 🤣 Thank you so much for your patience Liam!

After speaking to Albany bradley today I had the most pleasant conversation about my tracker. Albany was very helpful and was able to explain to me everything that I asked of her. It was a pleasure to deal with her and made me feel very assured of dealing with moving intelligence as a company

I had my tracker fitted today and everything went smoothly. Liam Quinn was great at providing all the details and support i required to get my app set up. Would highly recommend.

quick and easy, prompt attention.

Very helpful and knowledgeable thanks Peter.

Contacted MI with a query about our alarm system which was sorted very efficiently by Liam. Excellent service, thank you.

Nicole was extremely helpful we needed to change our caravan cover to monthly rather annually. She explained the date to telephone within two minutes all done. Very cheerful and super friendly