Motor Range Omdömen 4 304

Had the best service from Ste Watson at the Liverpool branch.

Service team are great and friendly. Marissa, Michele and the whole team will answer all your questions and make any query as simple as possible for you.

Matt T on the sales team is a great character, listens to what you want and helps you find the right car for you with great patience (even if you dont know what youre talking about, he will)

The team worked great, even though I had a few issues, I feel the team responded well and the outcome was a happy one

Jason went above and beyond for us to find us the right car. A great experience. Thank you

Jason made our experience a breeze, hassle free from start to finish. Great salesperson to deal with and very formal!

Very relaxed experience, super knowledgeable and helpful. Easy peasy - thanks Jason!

Nick B 5 star

Nick B was very helpful when we were buying a car. Very cheerful and polite - was able to answer any questions and queries that we had. Would recommend

Fabulous experience with mat tierney
Very helpful professional service thank you

Matt Tierney was amazing really helpful

Motor range aintree, I would honestly give 0 if I could.
So I walked in knowing the car I wanted, after a brief chat I was given the keys to the car to look around it etc, I was in and out in less than an hour. By the time I got home I noticed the v12 socket was not working, I rang and they told me I would have to wait a little over 2 weeks, to be fit in, I agreed as it wasn’t a terrible thing to deal with, the following day I drove the car which then oil light came on, I got home and rang them again, I was told they would write it down and check it when the car came in to them in just over 2 weeks, an hour or so later I tried to drive it again to see if I could figure out the problem, which then the car lost all
Power, I called again this time I asked to speak to a supervisor, who was actually really nice she told me with the oil light been on o should not be driving it and why haven’t they told me to bring it in, I was told to call a number who would pick the car up and take it to them, I called for the pick up who told me I was not on the policy until next year, I rang motor a he to explain I was told I’d have to pay for my own pick up, I decided and took the risk to drive the car, once the car was there, they checked it and told me, the brakes were bad, something was wrong with the exhaust, the oil light was on, and the loss of power was something to with the exhaust, they sent the car to the MG dealership to be sorted as the mirror sensors were also not working, they had my car for over a month, when I got it back I had it less than a day before all the same problems came back on only this time the engine light also came on, I took it back to motor range, who had me waiting around for almost an hour, which I then spoke to a manager who said I cannot give the car back unless I go through the finance company, even though from the beginning I was told I could give the car back as I told them about the problems with in the first few days.
At motor range they are liers and in my opinion the mechanics are useless as are the management.
The finance company were great took them a little over a month but had everything sorted for me, deposit back, so much of my money back for payments etc

Tommie was an amazing help and very efficient !

Great experience at Motorange
Matt Tierney was our Sale Rep he was very helpful, friendly and professional. Would recommend

staff are great really supportive and couldn’t be happier to help, nice place dog friendly so simple and easy

Nick B was absolutely amazing with helping me find my new car, explained everything, was really helpful , would reccomend Nick to anyone coming to motor range.

Nick was great to deal with made me feel comfortable and at ease answered any questions I had and was very helpful

Caitlin was so friendly and welcoming, listened to exactly what I wanted in a car. Got the new car ready a day ahead of us coming to pick it up.

DO NOT PUT THE £99 DEPOSIT ON A CAR .THE CAR HAD SO MANY RECALLS FROM THE MANUFACTURER IT WAS LIKE A SHOPPING LIST .CANCELLED THE VIEWING STILL WAITING FOR THE REFUND TWO WEEKS LATER AND THE SALES TEAM HANG ON CALLS.
MAYBE RENAME AS THE DEADLY RANGE.

Very helpful, friendly, professional. Caitlin was so good. Nothing was too much trouble for her.

Excellent service and constant communication to keep me upto date of what was happening.

We’re so happy with our experience in Motor range. Everyone was so welcoming and friendly! Jason was our salesman and he absolutely went above and beyond for us. Jason made us feel so comfortable and at ease through the whole process! Would 100% recommend motor range and Jason to anyone!
Christie & Caitlyn.