I'll give them 2 stars as they do have a service to drop you home if u live close however : I do not live anywhere near their service center and being pregnant and with a new born they have made me a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The kia car has had many faults including paint, dash, lights, windows tint just to name a few. The service department is terrible, don't bother calling as they never return phone calls including the... Se mer
Företaget har svarat
They seem to think taking a hammer to my vehicle to remove ball joint for a recall repair is acceptable practice on a $80,000+ vehicle The damage caused to my HSV support arm needs to be replac... Se mer
Well I cannot believe that Motorama Springwood F)&ked our daughter over. She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues wh... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
From a humble beginning in 1960, Motorama has grown to become one of Qld's largest privately owned family motor groups, with multi-franchise dealerships all across Brisbane!
Kontaktuppgifter
Moorooka, Browns Plains, Springwood, Brisbane, Australien
- motorama.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mitsubishi Marooka 10/10
Referring to Mitsubishi motorama at Marooka.
Nathan and Sandy are absolutely 2 of the best people to deal with when it comes to servicing my Mitsubishi Lancer and Outlander. I live at Victoria Point and will always travel to deal with these guys they're that good and make you feel the trust when it comes your cars.
Thanks so much Mitsubishi Marooka 10/10
Mitsubishi Moorooka bad support
Mitsubishi Moorooka
4/12/19. I have a 2003 pajero and I needed to know the location of the front AC relay and was told they could not show me and if a technician was required they would need to charge me (ka-ching!). I am so disappointed at the lack of care demonstrated as I have bought 2 new pajeros over the years and this is a slap in the face.... Beware all future Mitsubishi car buyers !!!!
Motorama browns plains was very…
Motorama browns plains was very disappointing I took my car there in march and I had been going there since I bought the car the last service they had my car the whole day and Didn't touch it till 2pm and returned it to me at 5 pm and charged me $409 for labour its absolutely disgusting who gets paid $400 for 3 hours work telling me my car isn't under warranty when its only 2 years old and scratching paint off my car down to the metal the size of a 50c piece they are over price and terrible service recently I have now after Atleast 5 services moved to another company I have to say the customer value they garuntee is certainly not there

Svar från Motorama
Only dealer we will go through to…
Only dealer we will go through to purchase or service our car. Traded a Pajero in a SV6 commodore. Trade a was fair and service from Julian was superb. No pressure from Julian. Very friendly without being over the top. Having dealt with other dealers talk about a breath of fresh air!!! When we picked up the Commodore he spent a long time with us going through the navigation system etc. Service from Julian cannot be faulted. We will be buying a car for our daughter shortly and will go to Julian first. Because of Julian we will only have vehicles serviced at Motorama.
What a shame
What a shame ! It took almost 2 months for my car to get warranty fixed regarding airbag issue. I thank God nothing happened to my family during this period. My wife visited Motorama Browns Plains after realizing airbag warning light on 14/12/2018. Service Part Staff(my wife could not remember his name) said they will order parts and will let my wife know when parts arrive....My wife used to call to Motorama Browns Plains if the parts arrived as my wife had not got any call from Motorama Browns Plains for a long time. One staff answered 'parts not arrived yet and they will let my wife know that when part arrive'.....but no call at all for a long time again. And then my wife and my wife's company friend call to Motorama Browns Plains to check what was going on. But the same answer again....again......and then Oneday one staff answered no parts ordered at all for my car....they will order parts after one related staff coming back to work from Holiday....... -..-
Finally I got d-day they booked my car....but cancelled soon as no the parts arrived (but I could understand this one). And then they booked my car again, that is today 08/02/2019. Before going to Motorama Browns Plains, I asked how long it will take......answered...1 Hour..... I said I can wait.......But I had to hear from Motorama Browns Plains that "2 staffs away so it will take more time. So I/Motorama staff will drop you to your place and pick you up after fixing..." I asked how long it will take...? The staff answered 1 to 5 (hours)....f*uck say..(I had an appointment in the afternoon...but I cancelled during waiting)...Another thing is 'my car was out of warranty on Motorama Browns Plains Paper. But I sent my evidence my car was on warranty, that was a photo Motorama Sales Consultant, my wife and myself were taken with the car on the day I took over the car with details of photo such as date, time...etc of the taken photo. I am not happy at all with all happening about my car as I felt my wife and I were treated badly. How can I recommend Motorama to my suns, friends, relatives.......
I cannot believe that Motorama Springwood
Well I cannot believe that Motorama Springwood F)&ked our daughter over.
She brought a brand new car today and she has a number issue so I confirmed with finance that it would be 5 years and gues what they stitched her him and made it 7yrs
So her $25k loan will cost her $43k what a joke complaints will be going forward

Svar från Motorama
Extremely poor service Motorama Ford Moorooka
12 months ago I posted a great review on how professional the Ford Sales team are at Motorama Moorooka. Following on from purchasing the vehicle I have had three dealings with Service Department. Each one unpleasant with two requiring me to write to service manager to get Motorama to just service the vehicle. Have attempted to have a warranty issue addressed and Motorama's reply was to wait for an error code. Went to Southside Ford service and had the problem immediately rectified and replaced. Poor customer service with arrogant approach to customers. Happy to drive past Motorama to have Southside look after vehicle now. Such a pity Sales team put in all the customer focus to have service destroy the relationship.
My husband booked his car in for a…
My husband booked his car in for a service (person named Corey took the booking via phone). My husband took a day off work (loss of income) for this, and arrived prior to 07:00 and signed the car in. On arriving to collect his car - #1 - they "could not find it". #2 - they "denied" it was ever booked in for a service. #3 - car found at rear of car park by apprentice. Get your act together Motorama Springwood - this was an UNACCEPTABLE experience for a valued customer - would we seriously drop the car into the service department and leave it for the day to sit in the car park??? Wasted day!!!!

Svar från Motorama
2012 SS-V Service / Repair.
My 2012 SS-V utility was recently serviced and faults repaired by the mechanics at Motorama Holden Springwood.
The car was repaired within the allotted time frame.
Janet Ellis, (assistant service manager), kept me in touch regarding the details of the repair and pickup time.
Overall excellent service. Thank-you Motorama Springwood.
Bought a car in september and it turned…
Bought a car in september and it turned out that there are couple of oil leaks from over a year ago. They don’t care about and don’t help you with this in any way. Absolutely not recommended!!!
A pleasant experience and we are very…
A pleasant experience and we are very pleased with our car. Josh was very helpful and treated us with courtesy throughout the buying and aftersales process. We would definitely use Motorama again.
It was a great experience to be served…
It was a great experience to be served as a customer. Friendly and very honest to help.
Thanks to Phil and Lisa
Phil and Lisa were very helpful. They helped make Mikayla’s dream come true. It was so easy to purchase the car. No problems. Team very efficient.
will certainly buy from there again 😁
Very helpful and courteous staff
Very helpful and courteous staff, Nicki was able to move quickly, to secure a new vehicle in the peak of their busy season. We are very happy with both the vehicle and the purchasing experience.
Fair And Honest
Fair, honest and easy to work with. Although communication from behind the scenes could be better.
The team is awesome to deal with
Awesome experience with Motorama
Awesome experience with Motorama - did not expect this level of service, integrity and professionalism from a car dealership, yet this is what I got when I bought a car from them earlier this year.
Much thanks to the team.

Svar från Motorama
NOT A RETURN CLIENT
Extreme frustration of how we had been treated when buying from this company. Mislead information, Poor customer service, Wasted time and loss of income while vehicle was always being repaired.
Defiantly won't look twice at a Mitsubishi again.
"invited to review and this brought back memories of a horrible experience"
Great customer services !
Great customer services !! My sales(Andrew ) even called me on his day off to organise pick up for my new car !
They were really helpful in anything I…
They were really helpful in anything I needed. They definitely have great customer service and I love my new car .
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







