Purchased a car chamois and having been searching for this type of chamois for a long time. Motoquipe had the exact one and although there ended up being some delays because it wasn't in stock they ke... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great product, fast from order to production to delivery. They fit my wierd shaped seats really well. The backrest covers could do with an extra inch of material - they were difficult to do up, bu... Se mer
Ordered $300 car seat covers and floor mats that were meant to be “tailored to my car” “perfect fit” and to say the LEAST very disappointed not only do the car seats not even fit my car but the floor... Se mer
Företaget har svarat
The service from Motoquipe was excellent and there follow up of an issue with my product was great. I'm giving 4*'s as there shouldn't have been an issue with product in the first. That aside, Rob fro... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Australia's largest online car accessories retailer. Specialising in seat covers, floor mats, weathershields and much more!
Kontaktuppgifter
262 Gilbert Street, 5000, Adelaide, Australien
- 1300554288
- customerservice@motoquipe.com.au
- motoquipe.com.au
4,1
Bra
12 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
$300 car seat covers and floor mats don’t fit “custom made” my arse
Ordered $300 car seat covers and floor mats that were meant to be “tailored to my car” “perfect fit” and to say the LEAST very disappointed not only do the car seats not even fit my car but the floor mats are definitely not made for my car either, I contacted them they said their meant for my car so I ordered, tried to fit them and definitely not right, I contacted again and got no response, $300 down the drain, save your money go else where!
Order no#S777039
28 februari 2026
Omdöme utan inbjudan
Svar från Motoquipe
Hi, I can see that Robert has emailed you twice. The last time 15/4/26 you did not respond to his email. Perhaps respond to his email and he can continue to help you.
No item recieved or even…
No item recieved or even despatched.Customer service is an ai chatbot with no answers.I will be getting in touch with my credit card company.I wish I'd checked trustpilot first.Zero communication from this company other than automated emails.Buy ELSEWHERE.ZERO STARS
25 april 2026
Omdöme utan inbjudan
Ordered cleaning products before Xmas…
Ordered cleaning products before Xmas for a present. Feb 26 update box is “ damaged” so they returned to sender. Very kind offered a third credit note to shop. Very suspicious when ordered as tracking no wasn’t valid. If you happy to throw away your money then highly recommend
27 februari 2026
Omdöme utan inbjudan
Svar från Motoquipe
Hi Astrid, what is your order number and I'll look into it for you.
Do not buy from this company
Do not buy from this company. Extremely poor fitting , terrible returns policy. Say they are custom made . This is a lie . Will not provide full refund .
The worst customer service I’ve ever had. Have no intention of refunding. Want me to send photos of poor fit and get me to go to someone who can help me fit them . Off only 60% refund .
12 februari 2026
Omdöme utan inbjudan
Svar från Motoquipe
Hi Michele, the seat covers are hand made to order. If you are having fitting issues we need you to submit photos of where the problems lie but so far you are refusing to do so. Please send some photos and we will gladly look into what the issue is.
Thanks
Zero Stars - Do Not Buy!
Zero Stars - Do Not Buy!
I purchased an expensive model car listed as 'new'. The item arrived covered in grease and extensively damaged. I immediately reached out and they admitted it was damaged before sale and apologised for their mistake. On return of the item, wasting my time for a refund, they 'inspected' it and stated it was more damaged than when they sold it and disputed the refund. Their claim is completely false and questions my integrity. In addition it completely ignores the fact they sold a damaged item as 'new' in the first instance! I've never dealt with a more didhonest seller. Do not buy from this shop!
13 februari 2026
Omdöme utan inbjudan
Don't touch this rubbish with a 10ft pole
0 stars all round 😡
Supplied a dash mat that is absolutely rubbish and doesn't fit the car. While the service was helpful prior to purchase, it's been absolutely rubbish after the issue about the wrong product/fit (except to advise they are "following up with the manufacturer".
Photos supplied to the company show the fit is terrible and nothing lines up with the dash joins. It seems like it's for another vehicle, but in any case looks horrible and has been taken out of the car. I'd rather none at all than this utter rubbish.
We gave the company an opportunity to resolve this prior to writing the review.
22 december 2025
Omdöme utan inbjudan
Svar från Motoquipe
Hi, what is your order number?
"Search tool didn't match my vehicle"
"Used the website’s vehicle selector (Make/Model/Year) to find seat covers. The products shown in the results did not fit my vehicle. Upon returning the items, I received only a partial refund. I am currently in a dispute via PayPal to recover the full amount. In my experience, the search tool did not accurately filter for my car."
22 december 2025
Omdöme utan inbjudan
Don’t ever buy from Motoquipe
Don’t ever buy from Motoquipe. I ordered car mats for e36 and they forgot my order. Messages them and got the mats after 4weeks, only to find they are not premium grade and they don’t fit. They have sent me the wrong ones. Trying to get a refund after weeks and sending them pics etc. had to log a refund with PayPal. Keep away from this dodgy company.
21 juni 2025
Omdöme utan inbjudan
Robert’s amazing service
Robert has gone out of his way to accommodate us from the start
We had a warranty issue he kept us informed the whole way through and was so professional and proactive
I wish all in customer service had Robert’s ethics and was like him
Thank you Robert
31 juli 2024
False advertisement
False advertisement
You advertise as black duck canvas set covers and you sent cheep knock offs version
26 augusti 2024
Svar från Motoquipe
We do sell Black Duck seat covers and are an authorised dealer. You did not order Black Duck seat covers, and most importantly, you did not PAY for them. So ofcourse you did not receive them.
all the help I received from your staff.
25 augusti 2024
Very prompt with processing my order…
Very prompt with processing my order and it arriving.
26 augusti 2024
Good knowledge of the products… very good
Good knowledge of the products reasonable price.
How to fit the covers was also well done seeing it 3 times also assisted.
23 augusti 2024
Delivery late
I got told twice delivery was going to be a week ago while i was in town so i didnt change it. Now the seatcovers didnt arrive in time and i left to head back home to queensland with no seatcovers. Now i have to find a way to get them up here.
22 augusti 2024
They fitted great
22 augusti 2024
Prompt on time delivery of goods as…
Prompt on time delivery of goods as ordered.
Thanks
Richard
19 augusti 2024
Delivery time was quick and quality of…
Delivery time was quick and quality of the seat covers were terrific
7 augusti 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.