Mother Natures Goodies Omdömen 

They messed up my order by sending the wrong items. Initially it was handled fairly well and they said they'd include the missing items in a second shipment and send this first class. The second shipment arrived but was also incorrect so I'm still missing an item that I paid for several weeks ago.

They have stopped responding to my emails. Avoid the hassle and order elsewhere! I'm hoping I get a response soon and this can be resolved otherwise I will be escalating to Trading Standards.

Shea butter and tea tree oil are both excellent quality

Absolutely amazing service from Abergavenny shop today, I learnt so much from the (I assume the owner). Will definitely be back!

No communication, waited over 2 weeks and my product still isnt here.
Following their reply, i sent an email 1 week after i ordered the product, which they stated it had been shipped. Once more i emailed 2 weeks after, with another shipping notification, so should i be receiving 2 products now?

Knowledgeable and helpful, great products ..

Good quality oils, good value. I would recommend this company. Thankyou

Well packed small problem with my order but after my email a quick response would reckermend

Would NOT recommend this company , Delayed fulfillment with 1st order 1 item delayed for weeks and had to send numerous e'mails regarding whereabouts of item but gave them a second chance , 2nd order failed completely . numerous e'mails, initially blaming new employee picking and packing items but failing to send items for dispatch , then it was the fault of Royal Mail /Parcel force (that ol chestnut) so promised to deliver in person (3 miles from the company ) that did not happen either , again the fault of employee. Emailed them told them to cancel the order and refund my payments , refund was made a few days later ( probably because I lived nearby) , clearly a mismanaged company that is unable to completely fulfill orders .

Absolutely wonderful shop. Very helpful and friendly with good prices on high quality stock.

Great fast service and a wide range of essential oils at a great price. Can't fault it and so pleased we found the shop when on holiday in Wales. The guy there was so knowledgeable and helpful. Will certainly order more, thank you!

This is one of the best I have tried
A lot of the others don’t smell anything
Like the actual fragrance

I placed an order on the 6th June. And still I haven't received my goods. If I had been told to expect a delay due to COVID, Brexit etc., I would have accepted this. However I have received an order despatched message twice and still no show. I have contacted the company by email just to receive a product dispatched message. I'm beginning to wonder if the company actually exists.

Did not received product, got full refund after 10 days

The items where just what I wanted nice easy size can use without waste and so excellent value for money, Thank you for your quick and efficient service fully recommend your store. Again thank you.

Visited the store in Abergavenny for the 1st time yesterday. What a great experience. The staff were friendly and helpful, the gentleman who served me was very passionate and knowledgeable about the products and I purchased some essential oils on his recommendation, the young lady sales advisor took time helping me select some shower products. I will be returning and have also joined the Mailing List. Diolch yn fawr.

A really lovely a natural product for baby massage.
Postage was free for me and item arrived quickly and was well packaged.

Great products and excellent service.
No issues at all. Stress free transaction and the goods were delivered in perfect condition.

Avoid at all costs, they will send the first shipment then after that if you order more it doesn’t arrive. I was informed by an employee ‘James’ there had been a mistake and he would send the items. Nothing has happened. tried emailing and calling and no answer.
Update:
Thank you for looking at my order, I like your goods and I would considering again, but more attention is needed to customer service and ensuring goods are delivered otherwise you’re going to be out of pocket continually

Great products and service will be shopping there again

Very good products. Pleased with packaging and delivery.
I will buy again.
🙂