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⚠️ Please think twice before using Moss Landscapes

We hired Moss Landscapes to complete our front garden, including pressed concrete with tiles and planting trees. We were told the work would take 2 weeks. Instead, we’re now 12 weeks in, and the job is still unfinished.

Week after week, we were told someone would be coming, only for nobody to turn up. Communication has been incredibly poor, and we’ve been left constantly chasing for updates.

“The salesman” Paul, was quick enough to take payment and made numerous promises about the work being completed, but unfortunately those promises haven’t been fulfilled.
We’ve also repeatedly contacted the office asking for Tom, the owner, to call us back, but despite numerous attempts, we’ve had no response.

To make matters worse:

* The pressed concrete has already cracked.
* The front step has been left with a large drop, making it impossible for me to safely get my baby’s pram in and out.
*The trees have been left unplanted
* My daughter has already fallen from the step and injured herself, which I believe is a serious safety concern.
If you’re considering using Moss Landscapes, I’d strongly encourage you to do your research first and make an informed decision.
We’re extremely disappointed and have paid a lot for this work, we just want the work completed to a safe and acceptable standard.

Really pleased with my new back garden curtesy of Moss Landscapes. It’s now part porcelain paving and part artificial grass, looking fresh and modern. Huge thanks to Gary, Shaun and Graeme who worked extremely hard despite the weather! The lads were nothing but polite and friendly. Overall would highly recommend.

Moss done my drive rear patio and artificial grass, excellent job even returned to do the snags. He lads are friendly hard working are polite nothing was to much for them fully recommend them to anyone, thanks again Tom top job

Work by mark and Jordan was extremely good to hard working lads , moss doing front side and back patio took three months and after being paid No after Care with clean up and having to chase up pain bosses to get all work competed

We had our front drive and back garden patio reformed with concrete imprint by Moss.
Amazing job done, absolutely delighted with it. Tom and his team are all gentlemen, very pleasant, and hard-working.
Very good price.
We would certainly recommend Moss Landscape.
Thanks you

Excellent company. If you ask to be added to instagram you’ll see the quality and standard of work they deliver. They returned weeks after they’d finished the job to do some small tweaks at no extra cost. They are honest, genuine and deliver a fantastic standard of work. Wouldn’t hesitate to recommend them. Great team, a joy to have around.

So pleased with the work they did on our garden and driveway that we got them back the following year to do the back garden. Love this team, they’re great lads and did an incredible job. Highly recommend them. See the pictures on Instagram. Looks absolutely incredible and the team were brilliant.

what a micky mouse firm started work in February driveway still not finished 3 months later. there work is slipshod.and they tell you lies time and time again. Just be warned.

What an awful company. The patio they laid has all come loose and the astro turf dips all across the garden. They won't honour their guarantee and have just avoided any emails or calls in relation to the poor work they completed. It's awful to see and hear of so many others who have suffered in the same way. I wish we'd never used this company!

Had my path done by moss landscape’s
They did a fabulous job the two lads were professional and helped nothing to much for them when asked

Amazing service from Moss Landscapes. The planning side was coordinated by Paul and the works carried out by Gary and Graham. I cannot recommend the team highly enough for all areas of the work - gates, Indian stone patio, edging and sleepers. The attention to detail was meticulous along with the care taken around my property and everything cleaned up afterwards. I am over the moon at what the team have created for me - thank you

Really really pleased with the work Moss Landscapes have done for us. Right from the outset Paul was great, he listened to what we wanted for our garden, he offered brilliant insight for our garden design and we were very happy with the plan.
The lads who came to carry out the work were great, really friendly and throughout the work they would talk to us about the work offering small tweaks and improvements. They went above and beyond our expectation.
The finished garden is better than we hoped and we're really made up with the whole process.
They cleaned up, removed all rubbish and you wouldn't know they were ever at the house.
Paul would chat with us about the work throughout the job and we felt very comfortable with the whole process from start to finish.
We would highly recommend Paul, his lads and Moss Landscapes!! Thanks guys!!

5 stars I would have given them 10 stars if I could. From the start of the process, when Paul from Moss Landscapes priced the job, we felt in safe hands. The price we got wasn't the cheapest, but we trusted Paul and Moss Landscaping. The start date came and Josh and the rest of the team turned up and set to work. They where great lads, always polite and professional. Most of all the quality of work was exceptional. No detail was overlooked and nothing was too much trouble. When the lads had finished, the finished, steps, path and patio are amazing and my wife and I are so proud of our garden, thanks to Paul, Josh and the team. To say the least I would highly recommend Moss Landscaping to anyone who wants quality work at a good price.

Avoid this cowboy firm at all costs! 4 years we have been chasing for them to rectify the utter mess they left. Tom constantly promises to sort it out but actually does nothing. They have now blocked me on Instagram because I dared to ask them when they are coming to fix the mess they have left. I have been quoted £8k to rectify my driveway! DO NOT USE THIS COMPANY, THEY ARE A COWBOY FIRM!!

Do not use this company, i had a concrete pathway laid 2 months ago and i still haven't finished paying for the mess they made.
1. Hit brand new rendering with the digger - K-render fix pack £99
2. Destroyed the gate wall - pulled down and re-bricked £120
3. Jet wash rental as grey all over house - £38
4. New drain down pipes as were brand new, now all messed up (not yet done).
5. Builder to put the down pipe behind the grid were the builders originally had it - now its over the grid and floods the path as bathroom down pipe, they assured me they would do this but just didn't (waiting on builder quote)
Trying to upload the photos.. They are unbelievable!
Once they mess up your house they will promise you the world but do not deliver, to the point they know your number and just button you. Save on stress use anyone else.

The patio they laid is coming loose. They promised a number of times to fix it but never showed up. Avoid this company; you’ve been warned!

Outstanding service. Quality products. Reliable and impeccable after service.
I highly recommend this company for bespoke driveways.
Formby, Merseyside.