New Wave have the full of professionalism in what they are doing. We were already discouraged as our first application wasn’t accepted. However, David and his teams kept motivating us not to give... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Once again New Wave have delivered a great result for us on our mortgage application, continuing their excellent work for us and great service. Thank you very much Debbie and Chloe!!
I could not recommend this company enough!! Debbie and Chloe were amazing and so reassuring throughout the whole process. As first time buyers, me and my partner were unsure of what getting a mortgage... Se mer
It has been incredible working with New Wave. Daniel and Chloe guided us through the whole experience with so much care, encouragement, speed and compassion. We never felt like we were waiting for a r... Se mer
Företagsinformation
Skrivet av företaget
We are the Mortgage Specialists. We provide our clients access to the whole mortgage market and to exclusive products not available on the High Street. Our friendly advisers have a wealth of experience in securing the best mortgages in the market and are motivated to help you from start to finish. Start your mortgage journey with us today!
We Are The Mortgage Specialists
Skrivet av företaget
- When you Need a Professional in your Corner
- We are focused on helping Self Employed & those with Impaired Credit get mortgages when they were often declined with their banks and other brokers. Our existing team of mortgage experts continues to grow and we have a wealth of experienced friendly advisers helping both employed and self employed people throughout the UK remortgage their home. They review your existing mortgage with the rest of the market often savings you thousands of pounds in the process. If you are looking for a mortgage and would prefer someone else does all the hard work for you whilst saving you money then look no further. We are here to help. Speak to our Mortgage Team Today.
Kontaktuppgifter
1st Floor Astra House, Christy Way,, SS15 6TQ, Basildon, Storbritannien
- 02037945455
- info@newwavefs.co.uk
- mortgagesforselfemployed.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you to Debbie and Rachel for…
Thank you to Debbie and Rachel for helping me through the process again, and answering my many questions!
6 maj 2026
Svar från New Wave Financial Services
Hi Isabella,
Thank you for your kind words! Debbie and Rachel are delighted to have helped you again and to answer all your questions. We really appreciate your continued trust and support.
Kind regards
Team New Wave
had a great experience with New wave…
had a great experience with New wave financial.the mortgage process can be very stressful, but they made it simple and straightforward
11 maj 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Hong,
Thank you for your lovely review. We're so pleased to hear you had a great experience with New Wave Financial and that we were able to make the mortgage process simple and straightforward for you.
We appreciate your feedback and wish you all the best for the future!
Kind regards
New Wave Team
Svar från New Wave Financial Services
Hi Alasdair,
Thank you for taking the time to leave such a positive review. We’re pleased to hear that you found our communication proactive, positive, direct, and clear.
Providing a professional and straightforward service is very important to us, and we truly appreciate your feedback and support.
Best wishes
New Wave Team
Dylan and Rachel have been outstanding
Dylan and Rachel have been outstanding, keeping us updated, taking our calls, advising us, and fighting our corner. Thanks so much for making what is a difficult process for us self employed a painless rollercoaster and help us secure our new home! 🙏
7 maj 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Adam,
Thank you for your kind review.
We’re delighted to hear that Dylan and Rachel provided such strong support and kept you well informed throughout. It’s especially great to know they were able to make the process smoother for you and help secure your new home, particularly with the added complexities of being self-employed.
We really appreciate your feedback and will be sure to pass your comments on to them both.
Best Wishes
New Wave Team
5 Star Service
5 Star Service !
Cannot fault New Wave. Kim and Debbie are absolutely fantastic.
They are efficient, professional and extremely helpful. I would highly recommend using them.
13 april 2026
Svar från New Wave Financial Services
Hi Ellie,
Thank you for your lovely feedback.
We’re really pleased to hear you had such a positive experience with Kim and Debbie. It’s great to know you found them efficient, professional, and helpful throughout.
We really appreciate your recommendation and will make sure your kind words are shared with them both.
Kind regards
New Wave Team
A great experience......
After my first enquiry, I received a call from George, who from the start was very clear, explained everything really well, listened and was patient.
Throughout the whole process, I was kept informed, had regular contact at every stage, by email and telephone but more importantly I had someone dealing with the application that I could call. The communication sets this company apart from any I've dealt with recently... George particularly was FANTASTIC. Thanks George... from initial enquiry to confirmed mortgage offer was a little over 2 weeks...
Could not be happier...!
11 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Karen,
Thank you for your kind review.
We’re delighted to hear that George provided clear, patient support and kept you well informed throughout the process. It’s great that everything went smoothly and you achieved your mortgage offer so quickly.
We’ll make sure George sees your feedback—he’ll really appreciate it.
Best wishes
New Wave Team
Thank you to Debbie and Kim!
Thank you to Debbie and Kim for their excellent support and service. This is the third time Ive used NewWave and with Debbie's support the last two. I always feel confident in Debbie's capable hands and she is always very responsive. Thank you to Kim, too always being available at the end of of the phone and emails.
1 maj 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Em,
Thank you so much for your kind words and continued support. We’re delighted to hear that Debbie has made you feel confident and well looked after throughout your experience with New Wave. She’ll be thrilled to know her responsiveness and support have been so appreciated.
We’ll also be sure to pass your lovely comments on to Kim — she’ll be pleased to hear her help and availability have made a difference too.
Thank you again for choosing New Wave for the third time. We truly value your trust and look forward to supporting you again in the future.
Kind regards
New Wave Team
Debbie and Rachel were so helpful
Debbie and Rachel were so helpful and supportive throughout the process of getting my mortgage. They would always send me updates via email or call me to let me know what was going on.
Debbie always took the time to answer any questions I had and to explain everything to me on the phone.
They are both so welcoming, friendly and supportive.
I couldn’t recommend them more!
Thank you so much for all of your help.
30 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Cameron,
Thank you so much for your lovely review and kind words.
It was an absolute pleasure for Debbie and Rachel to support you throughout your mortgage journey. We’re so pleased to hear that you felt well-informed and supported every step of the way, as providing clear communication and reassurance is something we truly value.
Your recommendation means a great deal to us, and we’ll be sure to pass your wonderful feedback on to both Debbie and Rachel — they will be delighted to hear it.
Thank you again for trusting us to help with your mortgage, and we wish you all the very best for the future.
Best Wishes
New Wave Team
Dylan and Rachel went above and beyond…
Dylan and Rachel went above and beyond to help us,we are extremely Thankful to them
24 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Leanne,
Thank you so much for your kind words! We’re thrilled to hear that Dylan and Rachel went above and beyond to help you. Your appreciation means a lot, and we’ll be sure to pass along your feedback to them. We’re truly grateful for your support!
Kind regards
New Wave Team
Highly Recommended
During a difficult transition in circumstances George and Kim were extremely helpful in securing me a new mortgage with additional funds as required for my situation.
During the process George kept me informed and found me a deal that was at a much better interest rate than I had expected.
Both George and Kim acted proffessionally and in my best interests all the way. I would highly recommend.
28 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Andrew,
Thank you so much for your thoughtful review. We’re really pleased that George and Kim were able to support you during such an important time and help secure a mortgage solution that suited your circumstances. Keeping our clients informed and finding the best possible outcome is always our priority, so it’s wonderful to hear that reflected in your experience. Your recommendation means a great deal to us, thank you again for your trust and support.
Kind regards
New Wave Team
Superb service from start to finish…
Superb service from start to finish from Dan and Rachel. Would recommend them to any one. Thank you again Simon and Louise
27 april 2026
Svar från New Wave Financial Services
Hi,
Thank you so much Simon and Louise for your kind words! It was an absolute pleasure working with you both. Dan and Rachel will be delighted to hear your feedback. We really appreciate the recommendation and your support. Wishing you all the very best, and thank you again for choosing us!
Best Wishes
New Wave Team
Dan and Rachel made our experience very…
Dan and Rachel made our experience very stress free and easy, when there were issues they sorted them extremely quickly. Would recommend.
2 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
HI Chloe,
Thank you for your kind feedback! We're glad Dan and Rachel made things easy and stress-free, and sorted any issues quickly. We really appreciate your recommendation!
Kind regards
New Wave Team
Contractor Mortgage with New Wave
Ever since I reached out to New Wave I have found the support and professional approach from both Dylan Basi and Kye Basi second to none - They have both offered support and answered all my questions often out of hours due to work commitments. I would have no hesitation in recommending New wave to anybody.
21 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Adrian,
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that Dylan and Kye have been able to support you so effectively and accommodate your schedule.
Providing responsive, professional service is something we take great pride in, so it’s fantastic to know that this has made a positive difference to your experience.
Your recommendation truly means a lot to us, and we look forward to continuing to support you in the future.
Kind regards
New Wave Team
Would recommend to anyone
From start to finish the whole team were excellent. Very friendly and competent. They were there every step of the way ready to answer any questions and help. Highly recommend.
21 april 2026
Svar från New Wave Financial Services
Hi Terri-anne,
Thank you for your wonderful feedback. We’re really pleased to hear that you found the team friendly, competent, and supportive throughout the whole process. It’s great to know we were able to be there for you at every step and answer your questions along the way.
We truly appreciate your recommendation and are grateful you chose to work with us. If you ever need anything in the future, we’re always here to help
Kind regards
New Wave Team
The service and communication were…
The service and communication were great and it was very smooth. My only suggestion would be to post important documentation first class as all documentation took about a week to come through. However Rachel emailed the important documents through when I said they hadn't been received. Thank you Rachel and Dylan for your help.
11 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Fiona,
Thank you for your feedback. We’re glad to hear the service and communication were smooth overall, and we appreciate your suggestion regarding first-class posting of important documents.
We’re also pleased Rachel and Dylan were able to assist promptly when needed, and we’ll pass on your kind comments to them both.
Thanks again for taking the time to share your experience.
Kind regards
New Wave Team
gifted equity
Our case involved gifted equity, and we reached out to New Wave Financial Services for support. They were extremely helpful throughout the entire process. Their prompt responses and guidance at every step made everything much smoother than we had expected. We’re truly grateful to the team and would highly recommend their services.
27 februari 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Sofia,
Thank you for your kind feedback. We’re pleased to hear you were happy with the support from our team and that the process went smoothly for you.
We really appreciate your recommendation. If you need anything in the future, please feel free to get in touch.
Best Wishes
New Wave Team
Excellent all round Kirsty was very…
Excellent all round Kirsty was very understanding and was always they I would defiantly use them again
17 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Andrew,
Thank you for your lovely feedback. We’re really pleased to hear Kirsty was able to support you and that you had such a positive experience overall. We truly appreciate your recommendation and look forward to helping you again in the future.
All the best
New Wave Team
Calm and kind service
Debbie was great at explaining things. I was a first time buyer 5 years ago and my fixed rate is coming to an end for the first time. She really put my mind at ease and she was calm and kind throughout my product transfer process.
13 april 2026
Svar från New Wave Financial Services
Hi Dani,
Thank you for your kind review. We’re really pleased to hear Debbie was able to support you and make the process clear and reassuring during your product transfer.
We appreciate your feedback and look forward to helping you again in the future.
Kind regards
New Wave Team
Another wonderful experience with…
Another wonderful experience with Debbie and Rachel. We wouldn’t go past these guys.
14 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Danny,
Thank you so much for your kind words! We're delighted to hear you had another wonderful experience with Debbie and Rachel.
Your continued support and trust mean a lot to us, and we’ll be sure to pass on your lovely feedback to them. We look forward to welcoming you again soon!
Kind regards
New Wave Team
Made the impossible possible
After being told by my regular mortgage advisor that it was impossible for me to get a mortgage, I genuinely didn’t think I would be able to do this on my own — especially with only one year of accounts after taking over my business.
From my very first conversation with George, everything changed. Nothing felt impossible. He was calm, knowledgeable, and completely solution-focused from the start, and ultimately found me a mortgage when others said it couldn’t be done.
Kim has also been incredible throughout — handling all of the documentation, always responsive, organised, and keeping everything moving when things felt stressful my side.
Together, they have been outstanding. The whole process felt smooth, well-managed, and far less daunting than I ever expected.
I honestly cannot thank them enough for what they’ve done. If you’ve been told no elsewhere, speak to George — he really can make the impossible possible. ⭐️⭐️⭐️⭐️⭐️
14 april 2026
Omdöme utan inbjudan
Svar från New Wave Financial Services
Hi Rebecca,
Thank you so much for your incredibly kind words — it truly means a lot to us all. We're so glad we could support you through the process and help make something that once felt impossible become a reality.
And a huge thank you for the wonderful cupcakes you had delivered to our office! The whole team absolutely loved them — we’ve genuinely never experienced cupcakes like it. Such a thoughtful gesture, and very much appreciated by everyone here.
Wishing you all the very best in your new home, and thank you again for trusting us!
We wish you all the best and look forward to assisting you again in the future.
New Wave Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.