Morris Homes Omdömen 

If we could give more than 5 stars, we would!

As first-time buyers, we were naturally anxious about the process, but Shelbourne Estates made it seamless. Rob, Scott, and Richard of Hunsburg Grange location were amazingly helpful, keeping us informed every step of the way—even after we got our keys. The customer service has been absolutely superb. Knowing they are still around to assist us has made our first month in our new home incredibly comfortable and stress-free. Thank you all for the brilliant support!

Hunsbury Grange - Shelbourne Estates

Rob provides an excellent service. He showed me round all homes today and was very informative and transparent, made the process easy.

We love our new home! Moved in and cannot fault the help and support received from Morris Home staff. Small issues resolved quickly and satisfactorily. we are now simply enjoying our forever home in peace.

I had aovely experience being shown around the property site.
Rob took great care in explaining everything the properties included.
He Was patient and eager to support with any questions we had of concerns.

Excellent ,speedy short notice appointments by Rob.
Quickly dealt with booking viewing no hassle very polite and understanding.
Delighted.
Hopefully we get 1 home soon.
Nina Gera

Thanks Chris, worth his weight in gold! Stress free and no hassle! Updated every step of the way. Can’t wait to make our house a home.

Chris @ Arkall Farm is a breath of fresh air. From start to (nearly) finish, he has been there every step of the way, he’s taken the stress out of this purchase. 10 stars.

We had a viewing booked with Nicky Douse at Hampton water. Even though we didn’t go ahead with buying, Nicky was still great with her fantastic customer service. She made us feel so welcome and was super helpful with all the questions we had.

From our first visit at Arden Park, Chris has been incredibly friendly and down to earth. We've been back many times since, as we've progressed through the reservation and choices stages, and we always get the same level of service. We look forward to continuing to work with Chris!
Rachel and Colin

Rob - sales person gave us plenty of time and answered all our questions. Always encouraging us to contact him if any further concerns and questions. Never rushed us in decision making. Able to provide us with all the information we needed. Willing to make lots of cups of tea also 👍

Really appreciated Nicky’s help with the viewing today in Peterborough She was Professional, friendly and approachable.

Bartle Meadows, never never never waste your money with this outfit, trowel marks in every ceiling and wall, doors that dont close, loft hatch that doesn’t seal shut, leaks that take 4 years to resolve, internal wall 40mm out of plum over 2400mm, bellys and sunken external brickwork, roof that kicks up at one side, uneven cuts around solar panels, uneven screed to floors to mention just a few, there is no way these are trades people, no one with any skill or pride can walk away from that and be happy. when they have your money your done, you will never get the attention a buyer deserves when snags are picked up, there should be a cooling off period where if the snags are not resolved or in the process of being then the buyer should be able to withhold a percentage of payment, maybe the the builders would adopt a right first time attitude. whats the point in building regulations when they can be interpreted based on the skill level of the contractor you employ, oh by the way pockets of missing insulation in the cavities, no sound deadening insulation between floors, the cheapest and nastiest doors, fixtures and fittings you can buy, it truly is a shower of s..., customer service never keep you informed, emails are ignored, you can never actually speak to a decision maker, there’s no way they are spending any more than 45k to build one of these, im only just getting over the fact i fell for it all, 7 years down the line and im still gutted at one of the worst decisions of my life.

I had a very supportive and professional experience with Lynne & Jess. They were amazing in the entire process.

We are literally screaming on the roof top how amazing Hannah is, she has been the best help to us throughout this process, even through the difficult decisions we had to make, Hannah never fails to lift our spirits up and always listen to our concerns and will ALWAYS find us a solution. Hannah will listen to us and is very honest with us, she will tell us what is right and what is wrong, she is not afraid to tell us when we have reached our limit and advising us what will fit our needs. It is clear that she wants the best for us and she will try her hardest to give us our dream home. Hannah will always find time for you when you need her! She’s a hardworking woman, beautiful smile, amazing sense of humour! She is the person you definitely want to be around when going through a stressful process. Hannah we appreciate you so much! 😊

Purchased New Morris home from the Arden Park site Redditch. Our point of contact was Chris Walton in the sales office. From the first meeting you can tell this bloke loves his job, extremly knowledgeable about not only the site/houses but more importanlty the process. We can all pick a new kitchen and paint colours but what we dont do every day is move house, which as we are all aware is bloody frustrating at the very least. A juggling act between companies/departments/legistslations etc..Chris simply took the worry out of this and walked us through the steps, even when asking the same questions again and again just went over until we were happy. A true proffessional and a geniune nice bloke. We spoke with head office a few times to get info when Chris was on holiday, phones answered straight away, no hold again geniune conversations with calls back when they had the answers followed up by mails,can't ask for anything more..oh and the bars of chocolates keep the nipper happy which is nice touch. I've bought from and visited other house builders who lets say have a sales approach first..Morris/Chris didnt, they seem to realise that a house purchase is life changing therefore breaking down the process goes a long way, the houses are top quality when you walk in you want one but the houses dont guide you through the process, long may this continue

We reserved a house at the Rivington Park development with Hannah today. She's provided a keenly personal, warm, friendly and professional service from our first interaction with her, which was three months ago at this point! She's made what could have been a complicated and stressful process much easier to digest and press ahead with. Hannah is an enormous asset to the company.

So far we have had a really positive experIence buying a new home from Morris on the Meadow estate in Macclesfield. Wendie, who has helped us secure the house, has been friendly, professional and incredibly helpful throughout the process so far. She answered all of our questions in a clear and concise way and always made sure we understood everything even if we asked the same question more than once! 🤣
What stood out most was how Wendie genuinely cared. She was patient, supportive and what could have been a very stressful experience (as we are relocating from Birmingham) was made a lot easier! The incentives she gave definitely helped my mom in making her mind up to buy the house. Even the Tony’s chocolonely you gave us kept us going on our trips up and down the motorway 😍
My mom and I are so grateful for all of her help and would highly recommend to anyone thinking of buying a Morris home :)

Wonderful staff very kind and helpful

We moved into our Morris Homes property in June 2025, having had a snagging survey carried out before completion. Over a year later, in July 2026, we are still chasing outstanding items.
Only some of the original snags were addressed, and we have since had to bring in another surveyor to help identify what remains unresolved. Throughout the process, Morris have not provided a clear record of what they believe is outstanding at any given point, meaning we have had to continually track, chase, and manage the process ourselves.
The aftercare has been frustrating, opaque, and far more time-consuming than it should be. If you buy from Morris Homes, be prepared for the customer service process to feel like a part-time job.

We met with Chris at Arden Park recently with a view to purchasing a future release home. He is incredibly helpful and knowledgeable. He promised to keep in touch with us and we look forward to seeing the development progressing.