Not quite the quality I expected. First necklace broke. The replacement is still in the shipping bag waiting to be tried on. Not quite sure what to expect.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The box and light in it were beautiful, the pendent itself was also gorgeous, yet the item was listed as 18k white gold plated over stainless. My wife can only wear pure white gold or pure stainless... Se mer
Företaget har svarat
I am beyond pleased with the item I ordered and received quicker than expected. The picture I sent had background items I did but want included but unfortunately it was the only wedding picture I had... Se mer
Företaget har svarat
Easy to order and received order promptly. LOVE the shoes! The only thing constructive I would say is that on one of the shoes there is an air whole hole cut out right where horse’s name went. Not... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Moosfy, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs, tumbler, blanket and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more! We provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Thank you for your Support!
Kontaktuppgifter
410 E Santa Clara Street, Unit #658, 95113, San Jose. CA, USA
- info@moosfy.com
- moosfy.com
4,0
Bra
343 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had what I love and was delivered…
Had what I love and was delivered within a good time.
30 september 2024
Svar från Moosfy
Thank you so much for your review! 🌟 We're delighted to hear that you received what you love in good time. Your feedback truly brightens our day!
Svar från Moosfy
Hi Jessica, we are sorry for any inconvenience caused, we sent you emails from cs.moosfy@gmail.com and info@moosfy.com to ask about this matter, we hope to hear from you soon so we can check and sort out for you. We are also available in our livechat, so please get back to us. Thank you!
Svar från Moosfy
Thank you for your wonderful feedback! We're thrilled to hear that that you're happy with your purchase, we wish to serve you better in future
Remake of jewelry box…
Thank you for making the jewelry box again … much nicer! Appreciate your customer service & kindness
6 augusti 2024
Svar från Moosfy
Thank you so much for your support and understanding, your appreciation means a lot to us! we're always here to provide the best service possible. <3
This was a gift and my friend loved it.
31 juli 2024
Svar från Moosfy
Thank you so much for your feedback, we are glad to hear that <3
Excellent Graphics/Shoes
Excellent! The graphics on the shoes is crystal, and, perfect! Exactly as described. And, exceeded my expectations. Just beautiful. Highly recommend.
6 juni 2024
Svar från Moosfy
Thank you for your wonderful feedback! We're thrilled to hear that the graphics on the shoes exceeded your expectations and that you're happy with your purchase
I love my jacket
I love my jacket! i have gotten many compliments on it! I will always treasure it because it has a pic of me ironed on with my two horses on the back! Its very well made! I plan to order another jacket in the near future showing all 3 of my horses! I'm very pleased with how it turned out!!
24 maj 2024
Omdöme utan inbjudan
Svar från Moosfy
Thank you so much for your kind words! We're thrilled to hear that you love your jacket and have received many compliments on it. It's wonderful to know that the picture of you with your two horses turned out so well. We look forward to creating another special jacket for you showcasing all three of your horses! Your satisfaction means a lot to us.
I absolutely love my cow crocs!
I absolutely love my cow crocs!! They fit perfectly. I hope to see cat crocs soon. Thank you.
23 april 2024
Omdöme utan inbjudan
Svar från Moosfy
Thank you so much for your feed back, we are glad you love it, wish you have a nice day
It was easy to view my choices and…
It was easy to view my choices and decide exactly how my jacket would look.
24 mars 2024
Svar från Moosfy
Thank you so much for your feedback! We're thrilled to hear that. If you need anything else, feel free to reach out.
The sizing was a problem
The sizing was a problem. Jacket runs very small. It was disappointing that ordering my usual size resulted in a jacket that I can’t wear. It’s very cute though.
27 mars 2024
Svar från Moosfy
We appreciate your feedback and apologize for any inconvenience caused by the sizing issue you encountered with our jacket. Rest assured, we'll take your feedback into consideration to improve our sizing guidelines for future purchases. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us and sharing your experience.
A wonderful fashion piece
My denim jacket represents me and my horses. It is perfect. It just took a bit of time to receive it. But what a memento, a fashion statement and a great value!
27 mars 2024
Svar från Moosfy
Thank you so much for your feedback! We're thrilled to hear that you're in love with our products. Can't wait to have you as a valued customer again soon! If you need anything else, feel free to reach out.
Love my costume jean jacket
Oh wow I'm in love 💕💕 your team did a fantastic job I will be ordering stuff from y'all very soon thanks Sharon Fisher Decambra
6 maj 2024
Omdöme utan inbjudan
Svar från Moosfy
Thank you so much, Sharon! We're thrilled to hear that you're in love with our products. Can't wait to have you as a valued customer again soon! If you need anything else, feel free to reach out.
Svar från Moosfy
Dear Laura,
We are so sorry for the shopping experience you have had
We have reaching out to you via our support email: info@moosfy.com
Once again, we apologize for any inconvenience this delay may have caused. Your patience and understanding are greatly appreciated.
Best regards,
I ordered on March 20th
Thank you so much for checking into my order, and replacing it ASAP. I love the jacket it's super cute !!!!
19 mars 2024
Svar från Moosfy
Dear Lisa,
We are so sorry for the shopping experience you have had
We have reaching out to you via our support email: info@moosfy.com
Once again, we apologize for any inconvenience this delay may have caused. Your patience and understanding are greatly appreciated.
Best regards,
Svar från Moosfy
Thank you for the 5-star review! We're always looking for ways to improve, so if you have any suggestions, feel free to share them with us
They are doing great
They are doing great. They should just let thier customers know that when they order from them that they should order a size bigger than what they wear. Cause I got a jacket and I ordered the right size but it is a little bit small. I really like my jacket but wish it was bigger
25 april 2024
Omdöme utan inbjudan
Svar från Moosfy
We're thrilled to hear that you're enjoying your jacket! Your feedback about the sizing is valuable to us, and we'll definitely make sure to make changes about it. Ensuring a great fit is important to us, and we're always looking for ways to improve. If there's anything else we can assist you with, please don't hesitate to let us know!
After some problems receiving my jacket…
After some problems receiving my jacket and having to cancel my order, your company sent me the jacket free of charge to make up for all the initial confusion. That shows the importance you stress on customer satisfaction. I thank you very much and will use and recommend your company to others. Well done!
22 april 2024
Omdöme utan inbjudan
Svar från Moosfy
We're truly grateful for your patience and understanding throughout the process. It means the world to us that you're satisfied with the resolution. Thank you for your kind words and for choosing us. We're here for you whenever you need us.
The jean jacket was beautiful
The jean jacket was beautiful! The likeness to my horses is perfect.
22 april 2024
Omdöme utan inbjudan
Svar från Moosfy
Thank you so much for your review! We're thrilled to hear that you love the jean jacket and that the likeness to your horses is spot on. If you ever need anything else, don't hesitate to reach out. Happy trails! 🐎
Their products are beautiful
Their website is easy to use. They have a lot of choices so you can put together your perfect picture. Their products
are perfect. That's why I come back to order more things.
You'll be happy with what ever you buy.
22 april 2024
Omdöme utan inbjudan
Svar från Moosfy
Thank you for sharing your positive feedback! It truly means a lot to us to hear about your experience. Your satisfaction is our top priority, and we're thrilled that you've found our website easy to use and our products to be of high quality. We're dedicated to continuously improving and providing you with even more options to choose from, ensuring that every purchase meets or exceeds your expectations.
Not an american company! Our merchandise still didn't arrive
Our merchandise still didn't arrive.
Do not believe what they try to tell you that it's an American company. It's definitely not.
10 mars 2024
Svar från Moosfy
Dear Tracy,
We are very sorry for the shopping experience you have had
We have reaching out to you via our support email: info@moosfy.com
Please check your email so we can resolved this together
Once again, we apologize for any inconvenience this delay may have caused. Your patience and understanding are greatly appreciated.
Best regards,
Detta är Trustpilot
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