Very poor after sales service Had an issue and following their advice which went completely wrong they ignored my numerous emails. Business Telephone numbers also do not work either. Seems they are... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered my first ever E-bike at the top of my small budget, had a couple of chips so was a bit disappointed on new bike day. Joel was amazing, explaining the policy and doing what he could to make sur... Se mer
Företaget har svarat
Ordering and delivery is expected excellent. Had two scooters now from Moose.com and bought in good condition but is as good as a new product. Only ever had 1 issue and was resolved after sending one... Se mer
Företaget har svarat
Bought a pure escooter from moose for my sons birthday, condition said fair but it really was in better condition than I thought. Everything works as it should and a slight issue with pin code was swi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Moose is the UK's largest E-Scooter and E-Bike Refurbished retailer providing trustworthy & cost-effective solutions to your transportation needs. Moose is an offical Approved Pure Electric reseller using genuine parts to refurbished all of their electric scooters. All their electric bikes and electric scooters have passed through a rigerous 97-point checking procedure and sold complete with a warranty to ensure they are ready to ride.
Kontaktuppgifter
Unit 3, Brassmill Lane Trading Estate, BA1 3HZ, Bath, Storbritannien
- help@moose.co
- moose.co
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordering and delivery is expected…
Ordering and delivery is expected excellent. Had two scooters now from Moose.com and bought in good condition but is as good as a new product. Only ever had 1 issue and was resolved after sending one email, now my replacement charger is already on its way. Staff are very professional and very polite. Would recommend Moose.com everytime

Svar från Moose E-Bikes & E-Scooters
Customer service was excellent as FedEx…
Customer service was excellent as FedEx delivered to a neighbour who'd gone out before I could go round to collect! Helped me no end would recommend to anyone!

Svar från Moose E-Bikes & E-Scooters
Amazing customer service provided to me…
Amazing customer service provided to me by this team had few issues was not a problem for them sorted out very efficiently Bryony was excellent thanks once again and I will use you guys again for sure

Svar från Moose E-Bikes & E-Scooters
Great customer service
Great customer service, fast and friendly resolution of my problem

Svar från Moose E-Bikes & E-Scooters
Moose Scooters - what's not to like.....
Good range of secondhand scooters. A grading system describing the condition and thus reflected in the price. Well packaged and excellent transit liasion including tracking links.
Would highly recommend personally.
The Customer support was amazing
The Customer support was amazing, and it's only been a few day since my purchase so far so good. Scooter was in amazing condition. Packed in oraginal box Runs like a dream, well worth the money. Again only the second day but was very impressed. Thank you moose will definitely be coming back for another as everyone was loving the pure.. for anyone second guessing the pure. Do not waste your time with a xlumi hands down to different worlds. Pure is the best Scooter in its range on the market hands
down. Also definitely worth going for the pro. As hill climbs are a fing of the past :) thank you moose. Keep up them offeradble prices we love you.

Svar från Moose E-Bikes & E-Scooters
Great Service
Received order within 14 hours what service.
Price was great for a top quality product.
Perfect conditions
just bought a Unagi scooter brand-new…
just bought a Unagi scooter brand-new in a box awesome price awesome service , fast delivery :) thank you guys
Scooter is great,they were helpful…
Scooter is great,they were helpful especially Bryony she was very helpful......I would buy again.

Svar från Moose E-Bikes & E-Scooters
Rapid delivery and great communication
Rapid delivery and great communication. Well packaged. Very good experience, so far, with this company. Delighted with my product as well.

Svar från Moose E-Bikes & E-Scooters
El proceso de la compra
El proceso de la compra, las opciones ofreciddas, el tiempo transcurrido para recibir la scooter... La experiencia ha sido buena en general.

Svar från Moose E-Bikes & E-Scooters
50/50
To start with the positives, me and my brother ordered two pure air 3 pro electric scooters. They work perfectly fine and we are very chuffed with them. The negatives how ever was the delivery. First they promised it would come on the Friday (we ordered them in wednesday) how ever it didn’t arrive so to compensate they gave us next day delivery for Saturday. This was good at first until only one scooter arrived and the other one didn’t. Then on Sunday and Monday I was worried sick thinking of it got lost in transport. However I have them an email and they confirmed that it will be here on the Tuesday. So all in all the delivery could’ve been much better but other than that I have my two scooters and couldnt be more happy with them 😁

Svar från Moose E-Bikes & E-Scooters
All round great experience.
Great communication. Well packaged. Timed delivery and above all great product.

Svar från Moose E-Bikes & E-Scooters

Svar från Moose E-Bikes & E-Scooters
Really impressed
Really impressed. The price of my new Unagi electric scooter was better than anywhere else. Next day delivery. I had a follow up query which was promptly and courteously dealt with. No hesitation in recommending.

Svar från Moose E-Bikes & E-Scooters
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