Buyer beware - this website does not supply the goods advertised. Nor do they deliver in the timescales provided. They are posing fraudulently as a French company but in actual fact your payment goes... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrible service Order delayed, no notifications No goodwill offered, didn;t answer question No refund or returns information on website - contact form filled. Still waiting for a reply Product a... Se mer
Purchased 2 linen jackets from their website. Jackets came in the mail with no tag. They ripped the tags off. Their customer service phone number does not work and therefore you cannot reach anyone. P... Se mer
Very difficult to get info on order. By the time I realized my order was duplicated, I was told it was too late to cancel 2nd order. I recived the items I ordered. The quality appears OK, but there ar... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Montaveo is a brand that brings the warmth, confidence, and effortless style of Italy into everyday life. We believe great clothes should feel as good as they look — pieces you’ll reach for again and again because they just fit right, move with you, and last. Every collection starts with real feedback from our customers and is made in partnership with skilled makers who care about the details as much as we do. From cozy knits to laid-back jackets, everything is designed to help you feel comfortable, put-together, and ready for whatever the day brings. At Montaveo, we care about how our clothes are made and the people who wear them. Our goal is simple: you dress good, you feel good. We bring only the best style so you can walk with confidence.
Kontaktuppgifter
1,6
Mycket dålig
48 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do NOT buy from Montaveo.
Montaveo is a bunch of swindlers. I bought two sweaters. One came with a frayed collar and the other came as an extra large, even though I had ordered a medium. They refused to provide an address for a return and rather just sent me their condolences. Don’t do business with Montaveo.
24 augusti 2025
Omdöme utan inbjudan
Svar från Montaveo
We’re very sorry to hear about this experience and we sincerely apologize for that. Please email us at support@montaveo.com with your order details so our team can look into this directly and work to resolve it properly.
Likely fraudulent
Tried to buy something but felt fishy so called the customer service number for product questions and returns, which turned out to be a fake number. Avoid buying here.
9 augusti 2025
Omdöme utan inbjudan
Svar från Montaveo
We completely understand your concern and are truly sorry for the confusion. It sounds like you had a frustrating experience trying to reach us, and that’s not how it should be. Our team is actively reviewing this issue to ensure all contact information is accurate and working properly.
The items were described as 'Cashmere'…
The items were described as 'Cashmere' but they are viscose. The sizing is Asian and is not correct. The items came after nearly a month and they are now asking me to take photos of the items which are exactly the same as when they were shipped. I am on day 5 of emails with their customer service which is ridiculous.DO NOT BUY FROM THESE COWBOYS
9 juli 2025
Omdöme utan inbjudan
Svar från Montaveo
That sounds like an incredibly frustrating experience, and we completely understand your disappointment. The issues you described with product labeling, sizing, and communication aren’t the standard we strive for. Please reach out again to support@montaveo.com so we can escalate your case.
I bought a jacket 8 weeks ago
I bought a jacket 8 weeks ago, the website says delivery is within 5-7 business days and I have not received anything yet. Customerservice keeps telling lies about it being sent and “custom made” which is why it was delayed. I could have handstiched an entire suit in the meantime. Have asked my money back but they say its not possible but then later state that they reimbursed 20%, also this money never came back to my account so that was also a lie! Please take this fake shop off the internet, its a huge scam.
27 juni 2025
Omdöme utan inbjudan
Svar från Montaveo
We’re truly sorry to hear about what you’ve gone through — that experience sounds extremely frustrating, and we completely understand your anger. We take feedback like this very seriously and want to do everything we can to make it right.
FRAUGTH
FRAUGT! Bought a Cashmere Cardigan in Large.... it turned out to be in XS and might fit a child and certainly not made with a single threat of Cashmere!!! Not a singe label with ingredients info. DONT BUY ANYTHING AT THIS WEBSTORE!!!
28 april 2025
Omdöme utan inbjudan
Svar från Montaveo
We’re deeply sorry to hear about your experience — that’s absolutely not the standard we hold ourselves to. We truly regret the disappointment and appreciate you bringing this to our attention.
Montaveo! Watch out!
Watch out! Freud! No company address or country of operation. NO ORIGIN OF BUSINESS. No typical returns policy.
5 april 2025
Omdöme utan inbjudan
Svar från Montaveo
We understand how concerning that must feel, and we’re really sorry for the confusion. We want to assure you that we’re a legitimate company and that your feedback is being taken seriously. It sounds like there may have been missing or unclear information on our website, and we’re reviewing this to make it clearer for all customers.
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