Monstermagic Omdömen 24

Bought from Monster magic for the first time a few days ago. After the experience i had (despite a minor hiccup), it is now my first go to for the all things magic. I order 3 different tricks, the order arrived within a couple of days. There was a little mix up with one of the items i ordered and something else had been added to the other instead. I contacted Monster magic and the speed of response online was less than 30mins. I explained what happened and Alex instantly apologised and assured me the missing item would be sent out. Literally the next day my missing item arrived.
While there was a little mistake with the initial order i think we can all understand mistakes happen from time to time. But what should be the focus, is how it was handled and how fast it was fixed. I am genuinely blown away and beyond impressed. Alex was just so professional, efficient and meant everything he said and delivered (faster than i think what would of been a reasonable amount of time).
It actually increased my confidence in Monster Magic. Which is why it is going to be my first point of call.

Rather than being a magic enthusiast, I actually bought from here because I was looking for specific playing cards that are only sold in the US. Fortunately, they were in stock and at a good price, unlike some other locations. My package came within 2 days, along with a sweet thank-you note. This shop is genuine and reliable. Appreciate it! :)

My absolute go-to magic supplier in the UK.
I've ordered many times from Monster Magic and the service is always perfection.

I'd give Alex and Monster Magic 10 stars if I could! I only do magic as a hobby, mostly card tricks for friends and family (and colleagues before I retired!) Monster Magic is not just the best online magic shop, it is the best online shop of any kind I've come across. There is a good range of products that are recommended by Alex - not just endless items to fill up the shelves - and the Saturday Show review show on YouTube every week is an absolute gem, full of balanced, informative fun reviews. Not only is everything usually cheaper than other magic retailers, the delivery speed is incredible with items usually arriving the next day with a personal message every time. Alex really goes above and beyond in his customer service, answering questions and sourcing things you need. It is obvious from interviews with him (on Magic TV) that he is a genuine, decent, altruistic human being who genuinely cares about the magic community. In a nutshell, I can't praise Monster Magic enough. Have a look at the website - you won't be disappointed!

Ive been using Monster for over a year now . Next day delivery is awesome and has never not happened. Alex is brilliant and always replies . I cannot praise him enough.

I've taken up magic as a bit of a hobby to show family, friends and work colleagues and having tried buying from all the major magic retailers, Monster Magic are the best by a mile. They are the cheapest, they deliver the quickest (by far) - always seems to be next day and Alex replies to messages quickly and seems like a thoroughly decent guy. Brilliant.

The very best shop, period!!!
Without doubt, Monster Magic are the absolute best. Great website, easy to follow and the very best in customer service, just like it used to be. My order arrived the very next working day, beautifully packed and with a personalised message.
I'm new to the magic game. I've taken it up basically to learn a new skill and show off to family and friends.

Via the Online chat service
Alex gave me some fantastic advice and talked me out of buying stuff I didn't need or that I was not ready for. He gave me advice and guidance on what direction I should take my newfound hobby. You could feel the passion and love the man has for magic
If you're a pro or a raw newbie like me, I sincerely believe you will find no better place to go.
Thank-You Sir, you are a true "Gentleman"

Alakazam magic I was loyal for years until Mr Harry Nardi came along and took over from Mr Loosely not the same place in my opinion. So I looked around and found this company called Monster magic, what a difference this is where I buy my magic tricks for great service, communication with the customer and honest opinions on the Magic tricks available.

Monster Magic doesn’t just have the best customer service of any magic shop I’ve used (over 20 years)… it has the best customer service of any online shop I have experienced! Fast delivery, updates, points and bonus items, easy to deal with, and quick replies to messages! It’s more unbelievable than the magic! Long may it continue

Terrific magic shop with a great owner and fantastic customer service. I've ordered a lot of my magic tricks from Monster Magic and delivery is always fast, items in great shape and Alex has been super quick to support on any issues. Will continue to be my go-to shop

Have used most of the online magic shops, and Monster Magic are by far the best. Great prices, super quick delivery, and fantastic customer service!

Best shop for magic in the UK, use them all the time and Alex's customer service is incredible

Monster Magic are so helpful and Alex always answers my annoying queries within half an hour and is always just so helpful. They've recently ordered a very rare product for me which you just can't find anywhere in the UK right now the Super Sponge Mat by TCC and as soon as I asked they could get them, Alex replied with "ordered some, will be I stock in 5 - 10 days" so as we speak they're in stock, go go go!

Thanks for such excellent support. I'm truly grateful.

In my opinion this is without doubt the best magic online supplier. Next day delivery service, always well packaged. On the odd occasion I have not been happy with a products quality, monster magic have had no problem with a return and refund. The customer service from Alex is second to none. He is all about making sure the customer is happy, unlike other magic suppliers. Also has a great channel on YouTube reviewing products evey Saturday morning. Thank you for great service Alex, keep up the fantastic work.

Great service with very quick delivery, nice to know I can trust the curation of all items that are also well priced. My go-to magic shop!

An incredible experience, affordable prices, and Alex is super friendly and helpful. I couldn't recommend Monster Magic more. I will definitely be back!

Everything is perfect. I honestly mean everything. The products, the website, and I even got a call once from Alex himself! Highly, highly recommended.

Fabulous shop with a huge range of products. They had exactly what I wanted and it arrived the next day! Amazing customer service from Alex who sorted out a query I had quickly and efficiently. Highly recommend!

I purchased some Theory 11 cards late at night on Christmas Day after not being able to find them in stock with my usual suppliers. Well, I must say, I was incredibly impressed with service from Alex!

They were shipped the next working day, even over the festive period, and arrived the very next day (which was a Saturday!). My order arrived well packaged and in perfect condition. It even featured a lovely message card, which made it clear how important it was to Alex that everything from placing the order to the arrival of your order, met all your expectations.

Thank you Alex! With service like this and a vast range of products, I'll definitely be a customer for life.

What a 'wand'erfully well-run shop! A specific item I requested was conjured up and delivered as quick as a flash, alongside a host of other ace tricks. You'll certainly pull a rabbit out of a hat shopping here!