The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Se mer
Företaget har svarat
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Se mer
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Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Kontaktuppgifter
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
7 april 2026
Svar från Monex
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
1 april 2026
Svar från Monex
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
25 mars 2026
Svar från Monex
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
23 mars 2026
Svar från Monex
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
20 mars 2026
Svar från Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
18 mars 2026
Svar från Monex
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17 mars 2026
Svar från Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Svar från Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20 februari 2026
Omdöme utan inbjudan
Svar från Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Svar från Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
Svar från Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2 mars 2026
Svar från Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24 februari 2026
Svar från Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19 februari 2026
Svar från Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16 februari 2026
Svar från Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12 februari 2026
Svar från Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Svar från Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Svar från Monex
Thank you for your feedback and for being a valued Monex USA client.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.